Hartford Homeowners Insurance Reviews and Ratings

How The Hartford compares

The Hartford earned a three and a half out of five-star InsureScore in our annual Best Home Insurance Companies review. This score traveled across the board in all categories including claims, price, customer service and website & apps.

Ninety-four percent of customers surveyed said they planned to renew their policies with The Hartford and 72% of customers said they would recommend The Hartford to a friend.

Customer Complaint Ratio

The complaint data is gathered from the NAIC Complaint Index, which collects complaint information from state insurance regulators and then compares a company’s performance to other companies in the same insurance market. The national average is always calculated to be 1.00; those above 1.00 are worse than the national average and those below are better (have less complaints) than the national average. Read more at the NAIC website.

Note: Many companies have a variety of subsidiaries listed with the NAIC, the one rated here may be different than the one that writes your policy. Check with your company/agent for specific information.

( Hartford’s customer complaint ratio for Homeowners insurance is 1.02 )

1.02

0 1 3 10+

Lower number is better

0 to 1.00

1.01 to 3.00

3.01 and above

About The Hartford home Insurance

The company was founded in 1810 as a fire insurance company when a group of local merchants gathered in a Hartford Inn and founded the Hartford Fire Insurance Company. Fifteen years later, The Hartford wrote the first insurance policy for an institution of higher education when they insured Yale University.

In 1835, a major fire hit the New York City Financial District. The president and directors of The Hartford had to pledge their personal fortunes to pay for claims, but the company survived and managed to pay all claims while other insurers went bankrupt.

In 1913, as automobiles become more popular The Hartford formed their Accident and Indemnity Company which provided improved protection for automobiles and property from risks like fire, accidents, liability and more.

The Hartford established a Junior Fire Marshal® program in 1947 which has been teaching fire prevention and safety to millions of children. In 1984, The Hartford became the exclusive provider of Home and Auto insurance for AARP members and that has become a major component of their business.

In 2010, The Hartford celebrated their 200th anniversary.