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The Hartford Home Insurance Ratings

The Hartford
   Effective Date: June 17, 2016
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Customer Satisfaction Ratings

(132 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A+    June 17, 2016

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Reason for buying from The Hartford
Customers of The Hartford originally decided to purchase from the company for these reasons:
25%The insurer was recommended by a friend.
22%The insurer offered the best price.
14%Financial stability.
13%Was the company their parents had.
8%The insurer's reputation.
8%Had other insurance with this company.
5%Other reason.
4%Ease of use.
1%Saw a commercial.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 45%
  • 36%
  • 17%
  • 2%
  • 0%

Would you renew?
  • yes
  • no
  • 79%
  • 21%

About The Hartford

Best Insurance Companies survey 2017

The Hartford has plenty to be pleased with this year's survey. The company received a 4.75 (out of 5) in the category of "value for price," and overall, they received a score of 89.1. Other notable numbers - landing a 4.5 for customer service and a 4.25 for claims processing. Meanwhile, 85 percent of its policyholders would recommend the company to other people, although the number of people who said they would renew (79 percent) was a little lower. Senior homeowners may recognize The Hartford as being the provider of homeowners insurance through the AARP.

Historic beginnings

Being around as long as they have, the Hartford has some incredible historical bragging rights. In 1825, they were the first insurance company to cover an institution of higher learning – Yale University. In 1861, President Abraham Lincoln bought a fire insurance policy from the Hartford to keep his home and property in Illinois safe. Interestingly enough, Robert E. Lee, who would lead the Confederate Army during the Civil War, also bought a home insurance policy from The Hartford for his property in Virginia.

In the 20th Century, some notables who bought insurance from The Hartford: Babe Ruth and President Dwight D. Eisenhower.

Today, it's a company that has been named as one of the world's most ethical companies eight times since 2008, by the Ethisphere Institute, a nonprofit that specializes in advancing the standards of ethical business practices.


Homeowners policies offered

  • Home
  • Renters
  • Condo
  • Flood


The Hartford homeowners programs

  • Full Replacement Cost, Maybe More This will pay the full cost to rebuild your home if it's a total loss, up to 125 percent of your coverage limits. Depending where you live, you may be able to get up to 150 percent coverage.
  • ProtectorPLUS Zero Deductible Benefit -- You may get up to $5,000 of your homeowner's insurance deductible waived if your home is extremely damaged (i.e., by lightning, and you have over $25,000 in damages).


Additional policies offered

  • Auto insurance
  • Classic car insurance
  • Business insurance
  • Umbrella coverage


Consider The Hartford if you are an AARP member

The Hartford is a perfectly good insurer for young people, too, but for decades now, AARP and The Hartford have been partnering together.  You'll get additional discounts on your insurance if you're also a member of AARP. Exactly how much you'll save is hard to say; it depends partly on your state of residence. But it may be worth obtaining a quote to see how much you could save if you make the switch.

Contact Information

Corporate Headquarters
The Hartford Financial Services Group, Inc.
One Hartford Plaza
Hartford, CT 06155
Telephone: (860) 547-5000

Home insurance: (800) 624-5578

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