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Health insurance companies have responded to coronavirus (COVID-19) by lowering potential cost burdens and removing barriers to care like prior authorizations and limitations on telemedicine. 

Many health insurers have:

  • Waived copays and out-of-pocket costs for tests and treatment. 
  • Stopped co-pays for telemedicine visits.
  • Ended prescription refill limitations temporarily. 
  • Expanded mental health coverage to help people cope. 

Not all health insurers are responding in the same ways. We’ve researched dozens of health insurers to find out how they’re handling COVID-19. You can find out what your insurer is doing by checking out the tool below. 

Choose your insurer to find out what they’re doing and their contact information if you want to find out more. 

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After Coronavirus what has Changed with
HIGHLIGHT

Wellmark BCBS stopped out-of-pocket costs for both COVID-19 testing and treatment at in-network providers.

UnitedHealthcare is waiving COVID-19 testing and cost-sharing for treatment.

Oscar is eliminating cost-sharing for COVID-19 testing.

Molina Healthcare is waiving costs association with COVID-19 testing and treatment.

Kaiser Permanente is waiving out-of-pocket costs for COVID-19 treatment.

Independence Blue Cross is waiving cost-sharing for COVID-19 testing and in-network, acute care treatment.

Humana is stopping out-of-pocket costs for COVID-19 testing and treatment.

Horizon BCBS of NJ is picking up all the costs associated with COVID-19 testing and treatment.

HealthPartners is waiving cost-sharing for COVID-19 testing and treatment.

HCSC is waiving costs for COVID-19 testing and treatment at in-network facilities and treatment for out-of-network emergencies.

Cigna is waiving out-of-pocket costs for coronavirus testing and treatment with in-network providers.

Centene is waiving member costs for COVID-19 testing and treatment.

BCBS of TN is waiving cost-sharing for COVID-19 testing and treatments from in-network providers.

BCBS of NC is waiving member costs for COVID-19 testing and treatment at both in-network and out-of-network providers.

BCBS of TX isn’t charging co-pays or deductibles for COVID-19 testing and treatment.

BCBS of MI is waiving costs and prior authorizations for COVID-19 diagnostic tests and treatment.

Blue Shield of California is ending cost-sharing costs for coronavirus testing and covering coinsurance, co-pays and deductions for COVID-19 medical treatments.

BCBS of MA is covering COVID-19 diagnostic costs and vaccines when they become available, as well as waiving co-pays for COVID-19 treatments at doctors’ offices, emergency rooms and urgent care centers.

Anthem isn’t charging out-of-pocket costs for coronavirus testing or treatment.

Aetna is waiving co-pays for all coronavirus-related diagnostic testing and cost-sharing for in-network inpatient coronavirus admissions.

UPMC Health Plan is waiving member costs for COVID-19 testing and treatment.

Tufts Health Plan is waiving COVID-19 treatment costs.

Sutter Health Plus is waiving costs for medically necessary COVID-19 screening and testing.

Sanford Health Plan is waiving medically necessary COVID-19 testing costs.

Regence BlueCross BlueShield is waiving member costs for coronavirus testing and treatment.

Piedmont Community Health Plan is waiving member costs for COVID-19 testing.

Providence Health Plan is waiving member costs for COVID-19 testing and treatment.

Priority Health is waiving member costs for physician-ordered COVID-19 tests and labs, as well as out treatment.

Premera Blue Cross is waiving out-of-pocket COVID-19 costs.

PacificSource Health Plans is waiving member costs for COVID-19 testing, diagnosis and treatment.

Medical Mutual of Ohio is waiving member costs for COVID-19 testing and treatment.

AllWays Health Partners is waiving cost-sharing and removing co-pays for COVID-19 testing and treatment at in-network facilities.

Arkansas Blue Cross and Blue Shield and Health Advantage are waiving costs for COVID-19 testing and testing services and medical costs for COVID-19 treatment at in-network facilities and hospitalization.

BCBS of Wyoming is stopping out-of-pocket costs for COVID-19 testing and treatment.

BCBS of Alabama Is waiving out-of-pocket costs for COVID-19 tests.

BCBS of Illinois is waiving member costs for COVID-19 testing and treatment, as well for out-of-network emergencies.

BCBS of Kansas is waiving member costs for COVID-19 tests.

BCBS of KC is waiving cost-sharing for COVID-19 tests and inpatient hospital admissions.

BCBS of Louisiana is waiving member costs for COVID-19 testing and medical treatments by in-network physicians and at in-network facilities.

BCBS of Minnesota is waiving member costs for COVID-19 testing and in-network treatment and care.

BCBS of Mississippi is waiving costs for COVID-19 diagnostic test and covered services.

BCBS of Nebraska is stopping members costs for in-network COVID-19 testing and treatment.

BCBS of New Mexico is removing member costs and stopping prior authorization for COVID-19 testing, as well as waiving costs for COVID-related treatment.

BCBS of Oklahoma is waiving member costs for COVID-19 testing and related treatment.

BCBS of Arizona is stopping member cost-sharing for COVID-19 testing and treatment with in-network providers.

BCBS of Montana is waiving out-of-pocket costs for COVID-19 testing and treatment with in-network providers and for out-of-network emergencies.

BCBSND is waiving member costs for laboratory and office visits for COVID-19 testing and COVID-19 treatment.

BCBS of Rhode Island is waiving member costs for COVID-19 tests and treatment.

BCBS of South Carolina is waiving member costs for COVID-19 testing and treatment.

BCBS of Vermont is waiving member costs for COVID-19 testing.

Capital Blue Cross is waiving member costs for COVID-19 diagnostic tests and covered services for people with COVID-19.

CareFirst is waiving cost-sharing for COVID-19 tests and treatments.

Emblem Health is waiving member costs for COVID-10 diagnostic tests and related visits to doctors offices, urgent care and emergency rooms.

Excellus BCBS is waiving member costs for COVID-19 testing and diagnosis.

Fallon Health is waiving member costs for medically necessary COVID-19 testing, counseling and treatment.

Florida Blue is waiving member costs for COVID-19 testing and treatment.

Geisinger Health Plan is waiving member costs for COVID-19 testing and in-network, inpatient COVID-19 treatment.

Harvard Pilgrim Health Plan is waiving cost-sharing for COVID-19 diagnostic testing and treatment at in-network facilities and for out-of-network emergencies.

Hawaii Medical Service Association is waiving member costs for COVID-19 testing, treatment and care from participating providers.

Medica Health Plan is waiving members costs for COVID-19 testing and inpatient hospital care.

Highmark Health is waiving member costs for COVID-19 testing and in-network hospital care.

BCBS of Western New York is waiving member out-of-pocket costs for COVID-19 testing and treatment.

Blue Cross of Idaho is removing member costs for COVID-19 testing and treatment.

WHAT'S CHANGED
  • Covering costs for COVID-19 diagnostic testing.
  • Ceasing member cost-sharing for COVID-19 treatment at in-network providers until at least June 16.
  • Waiving costs for virtual health care costs for all “appropriate” medical and behavioral health visits until June 16.
  • Allowing early prescription medication refills.
  • Waiving COVID-19 testing costs at approved locations.
  • Stopping cost-sharing for coronavirus treatment until May 31.
  • Allowing members to request early prescription refills.
  • Expanding telehealth access, including waiving cost-sharing for in-network telehealth visits until June 18.
  • Waiving cost-sharing for COVID-19 diagnostic testing at both in-network and out-of-network facilities when recommended by a provider.
  • Offering telemedicine through Doctor on Call at no cost.
  • Providing COVID-19 testing center locator for free and to the general public.
  • Waiving member costs related to COVID-19 testing and screening, as well as prior authorization.
  • Stopping out-of-pocket costs related to COVID-19 treatment.
  • Expanding virtual care options.
  • Reminding members of free home delivery of prescriptions through CVS Pharmacy.
  • Providing Coronavirus Chatbot tool for members to learn about COVID-19 risk factors.
  • Waiving member out-of-pocket costs for COVID-19 treatment in both inpatient and outpatient services.
  • Expanding telehealth options.
  • Encouraging mail-order pharmacy to reduce unnecessary trips out of the house.
  • Covering cost-sharing for COVID-19 testing at hospital or approved laboratory.
  • Waiving member cost-sharing for in-network, inpatient, acute care treatment for COVID-19 until May 31.
  • Suspending prior authorization for acute inpatient admissions from in-network emergency departments for COVID-19 diagnosis through April 30, as well as transfers from acute in-network inpatient facilities to post-acute in-network facilities.
  • Ceasing member cost-sharing payments for primary care telemedicine visits through June 4.
  • Expanding telemedicine for specialists, ancillary service providers and behavioral health.
  • Waiving out-of-pocket costs for COVID-19 testing and treatment.
  • Stopping telemedicine costs for members at participating/in-network providers.
  • Allowing members to get early refills for regular prescription medication.
  • Suspending prior authorization and referral requirements and replacing it with notification within 24 hours of inpatient and outpatient care.
  • Covering all costs for COVID-19 diagnostic testing and treatment through June 30.
  • Waiving prior authorizations for COVID-19 diagnosis.
  • Allowing early medication refills for 30-day prescription medications
  • Providing telehealth services at no cost.
  • Waiving cost-sharing for COVID-19 laboratory tests, as well as associated in-network office visits and urgent care visits.
  • Stopping cost-sharing, including co-pays, coinsurance and deductibles, for COVID-19 treatment from an in-network provider until May 31.
  • Waiving co-pays, deductibles and prior authorizations for COVID-19 testing.
  • Stopping cost-sharing for COVID-19 treatment at in-network facilities and treatment for out-of-network emergencies.
  • Offering special open enrollment until April 30 for fully insured group customers who didn’t get coverage during the regular open enrollment period.
  • Covering cost of coronavirus testing and treatment with in-network providers through May 31.
  • Waiving prior authorization to transfer non-COVID-19 patients from acute inpatient hospitals to in-network long-term acute care hospitals.
  • Giving free home delivery for up to 90-day supplies of prescription maintenance medications.
  • Covering COVID-19 testing, screening, and treatment.
  • Removing prior authorization requirements to COVD-19 treatments.
  • Covering telehealth services through June 30.
  • Waiving member cost-sharing for COVID-19 testing and treatments, including hospitalizations, from in-network providers through May 31.
  • Providing early prescription refills and 90-day prescriptions.
  • Removing costs for PhysicianNow telehealth services and expanding access to virtual visits with other network providers through June 30.
  • Covering member costs for COVID-19 testing and cutting prior approval for that testing.
  • Waiving cost-sharing, including deductibles, co-pays and coinsurance, for COVID-19 treatments at both in-network and out-of-network providers.
  • Expanding telehealth for virtual doctor visits, including phone calls.
  • Waiving early medication refill limits.
  • Waiving co-pays and deductibles for COVID-19 testing.
  • Stopping cost-sharing, including deductibles, co-pays and coinsurance, for COVID-19 treatment at in-network facilities as well as out-of-network emergencies through May 31.
  • Removing cost-sharing for in-network medically necessary medical and behavioral health services telemedicine.
  • Lifting restrictions to allow for early prescription refills.
  • Waiving costs and prior authorizations related to COVID-19 diagnostic tests and treatment.
  • Expanding prescription drug refill access, including obtaining a 90-day supply to manage medical conditions during the crisis.
  • Waiving virtual visit costs with in-network providers through Blue CrossOnline Visits until June 30.
  • Waiving cost-sharing and prior approval for COVID-19 testing.
  • Covering member co-pays, coinsurance and deductions for COVID-19 medical treatments through May 31.
  • Stopping prior authorization for medically necessary emergency care.
  • Ceasing out-of-pocket costs for Teladoc Health’s virtual care for most members.
  • Covering COVID-19 diagnostic costs.
  • Waiving co-pays for COVID-19 treatments at doctors’ offices, emergency rooms and urgent care centers.
  • Removing prior authorizations and referrals.
  • Waiving co-pays for telehealth platforms.
  • Providing early access to prescription medication refills.
  • Covering COVID-19 vaccine costs when it becomes available.
  • Waiving cost-sharing for coronavirus testing and treatment until May 31.
  • Removing prior authorization for diagnostic services related to COVID-19 testing.
  • No cost sharing for telehealth visits, including mental health providers, until June 14.
  • Relaxing early prescription refills for most maintenance medications.
  • Providing post-discharge support for Medicare members with complex health needs who require help following hospitalization.
  • Stopping co-pays for coronavirus diagnostic testing.
  • Waiving cost-sharing for inpatient admissions in in-network facilities for coronavirus-related admissions until June 1.
  • Ending co-pays for telemedicine visits for any reason.
  • Sending care package for people diagnosed with COVID-19.
  • Offering programs to help with anxiety and stress.
  • Waiving out-of-pocket costs for COVID-19 testing when ordered by a medical provider.
  • Ending member costs for in-network, inpatient COVID treatment until June 15.
  • Stopping member costs for in-network virtual health care visits with UPMC telehealth providers.
  • Ceasing early refill limits on medications at retail and specialty pharmacies.
  • Waiving COVID-19 treatment costs at in-network providers and facilities and at out-of-network providers if there isn’t an easy to find in-network provider.
  • Eliminated member costs for telehealth visits.
  • Removed prior authorization requirements related to coronavirus treatment and care.
  • Covering medically necessary COVID-19 screening and testing.
  • Encouraging virtual visits to minimize spread of infection.
  • Waiving medically necessary COVID-19 testing costs, as well as office and emergency room visits.
  • Extending prior authorizations another 90 days for existing maintenance prescriptions.
  • Providing COVID-19 tests to high-priority patients, such as people who are hospitalized, health care workers and elderly adults in long-term care facilities.
  • Encouraging virtual care.
  • Tackling surprise medical bills by covering all COVID-19 treatments, labs and diagnostics at in-network rates even if performed by out-of-network specialists.
  • Waiving out-of-pockets costs for coronavirus testing.
  • Covering treatment costs for COVID-19 until June 30.
  • Improving access to virtual care.
  • Waiving out-of-pocket costs for COVID-19 testing.
  • Removing prior authorization for diagnostic services related to COVID-19 testing.
  • Stopping member costs for telehealth and allowing online mental counseling.
  • Ceasing early refill limits on 30-day prescription medications through CVS Pharmacy, which is also removing home delivery where available.
  • Waiving cost sharing for COVID-19 testing.
  • Stopping member costs for COVID-19 treatment until May 31.
  • Granting a 30-day extension for people unable to pay their premiums.
  • Encouraging members to get 90-day supplies of medication and allowing early refills for most medications.
  • Waiving costs for physician-ordered COVID-19 tests and labs.
  • Removing out-of-pocket costs for COVID-19 treatment.
  • Stopping member costs for telehealth until April 30.
  • Waiving member costs for COVID-19 services until Oct. 1.
  • Expanding telehealth services, including waiving telehealth costs when receiving care from in-network providers until June 30.
  • Loosening restrictions for prescription medication refills.
  • Waiving out-of-pocket costs for COVID-19 testing and diagnosis-related office, urgent care, telehealth and emergency room visits.
  • Stopping member costs for COVID-19 treatment until June 30.
  • Increasing access to prescription medications, including waiving early medication refill limits on 30-day prescription maintenance medications.
  • Waiving member cost-sharing for COVID-19 testing.
  • Removing member costs for COVID-19 treatment, including hospitalizations and ground ambulance transfers, to May 31.
  • Covering FDA-approved medications and vaccines when they become available.
  • Stopping members costs for telehealth.
  • Waiving cost-sharing for COVID-19 testing.
  • Removing co-pays for coronavirus treatment at in-network facilities.
  • Ceasing cost-sharing for telemedicine services via Partners HealthCare on Demand
  • Providing access to out-of-network providers for COVID-19 testing or treatment if no in-network providers available.
  • Allowing early refills for most prescription medications.
  • Stopping referrals or prior authorizations form primary care providers for outpatient behavioral health services.
  • Covering COVID-19 diagnostic testing and testing services until May 15.
  • Waiving medical costs associated with COVID-19 specific visit at in-network facilities and hospitalization.
  • Stopping prior authorizations for COVID-19 diagnostic tests and covered services that are part of CDC guidance.
  • Waiving early medication refill limits on 30-year prescription maintenance medications.
  • Waiving costs for telehealth services from in-network providers.
  • Removing cost-sharing payments for COVID-19 testing and testing services.
  • Waiving out-of-pocket costs for COVID-19 medical treatment through June 30.
  • Stopping member cost-sharing for telemedicine.
  • Waiving early prescription refill limits and prior authorization for refills.
  • Waiving out-of-pocket costs for medically necessary COVID-19 diagnostic tests.<
  • Stopping prior authorizations for diagnostic tests for covered services deemed medically necessary for members with COVID-19.
  • Expanding telehealth coverage.
  • Stopping out-of-pocket costs for medically necessary COVID-19 testing at in-network providers.
  • Waiving member cost-sharing for COVID-19 treatment at in-network facilities and treatment for out-of-network emergencies.
  • Ending cost-sharing payments for medically necessary telehealth services.
  • Removing early prescription refill restrictions.
  • Stopping member cost-sharing for medically necessary COVID-19 testing.
  • Ceasing member costs for related services that lead to COVID-19 tests.
  • Waiving cost-sharing for medically reasonable telehealth services, including mental health services.
  • Waiving cost-sharing for COVID-19 testing.
  • Ending members costs for inpatient hospital admissions related to COVID-19 through June 30.
  • Stopping prior authorizations for COVID-19 services.
  • Ceasing refill limits on 30-year maintenance medications.
  • Waiving fees for urgent/sick virtual care visits.
  • Removing out-of-pocket costs for medically necessary COVID-19 testing.
  • Waiving cost-sharing for COVID-19 medical treatments by in-network physicians and facilities until May 31.
  • Stopping member costs for online visits with BlueCare.
  • Covering member costs for COVID-19 testing.
  • Waiving out-of-pocket costs connected to in-network COVID-19 treatment and care, including hospitalization until May 31.
  • Stopping prior authorizations for diagnostic tests and covered services for COVID-19.
  • Waiving prescription refill limits on maintenance medications.
  • Expanding telehealth and nurse/provider hotlines access.
  • Covering costs for medically necessary COVID-19 diagnostic tests.
  • Waiving out-of-pocket costs for medically necessary COVID-19 covered services through May 31.
  • Stopping cost-sharing payments for medically necessary telemedicine services.
  • Increasing access to medically necessary prescription drugs by waiving early medication refill limits.
  • Waiving member cost-sharing for in-network COVID-19 testing and treatment until June 30.
  • Stopping early medication refill limits on 30-day prescription maintenance medications.
  • Extending existing prior authorizations on prescription drugs set to expire until May 31.
  • Waiving member costs for all telehealth visits with in-network providers.
  • Waiving co-pays and deductibles for medically necessary COVID-19 testing.
  • Removing prior authorization to get COVID-19 testing.
  • Stopping member costs for COVID-related treatment.
  • Lifting early prescription refill restrictions.
  • Expanding and waiving member costs for telehealth appointments.
  • Waiving member co-pays and deductibles for medically necessary COVID-19 testing.
  • Removing prior authorization to get COVID-19 testing.
  • Stopping member costs for COVID-related treatment.
  • Lifting early prescription refill restrictions on most medications.
  • Expanding and waiving member costs for telehealth appointments.
  • Waiving cost-sharing for medically necessary COVID-19 testing.
  • Stopping prior authorization for medically necessary covered services for members diagnosed with COVID-19.
  • Waiving member-sharing for COVID-19 treatment with in-network providers until May 31.
  • Removing costs for telehealth sessions and expanding telehealth and nurse/provider hotlines.
  • Increasing access to prescription medication, including removing early medication refill limits on 30-day prescription maintenance medications.
  • Waiving out-of-pocket costs for COVID-19 testing.
  • Removing prior authorization for COVID-19 testing.
  • Waiving member-sharing for COVID-19 treatment with in-network providers and out-of-network emergencies until May 31.
  • Removing early prescription refill barriers on most medications.
  • Cutting member costs for clinically appropriate telemedicine, including medical and behavioral health services through April 30.
  • Waiving out-of-pocket costs for CDC-recommended laboratory and office visits associated COVID-19 testing.
  • Stopping member costs for COVID-19 treatment, including inpatient and outpatient.
  • Allowing pharmacists to refill prescriptions early.
  • Expanding telehealth coverage to include video calls, phone calls, email or online chats.
  • Extending grace periods for premiums to allow members 62 days to pay premiums for individual and small group coverage.
  • Removed member copays and cost-sharing for COVID-19 diagnostic tests.
  • Cut prior authorization and referral requirements for testing and medically appropriate COVID-19 treatment.
  • Covering clinically appropriate doctors’ and emergency room visits and inpatient care related to COVID-19 without member costs.
  • Waiving member cost-sharing for telehealth by an in-network provider or though Doctors Online.
  • Allowing members to fill prescriptions earlier than the standard 30 days.
  • Covering member costs for COVID-19 testing and related provider visits.
  • Removing prior authorizations for COVID-19-related conditions and treatment.
  • Waiving out-of-pocket costs related to in-network COVID-19 medical treatment through June 1
  • Providing free access to telehealth, including behavioral health services.
  • Covering COVID-19 testing with no copay coinsurance or deductible.
  • Expanding telehealth services and waiving cost-sharing for urgent telemedicine visits with AmWell.
  • Waiving cost-sharing for medically necessary COVID-19 diagnostic tests.
  • Stopping prior authorization requirements for diagnostic tests and covered services for people diagnosed with COVID-19.
  • Waiving early prescription drug refill limits.
  • Encouraging virtual care.
  • Waiving cost-sharing for in-network and out-of-network visits to doctors’ offices, lab fees and treatments for COVID-10.
  • Cutting prior authorization requirements for medically necessary diagnostic tests and covered services for COVID-19 diagnosis.
  • Removing early medication refill limits on 30-day maintenance medications.
  • Encouraging 24/7 nurse phone line and telemedicine, including waiving member costs for CareFirst Video telemedicine.
  • Waiving cost-sharing for COVID-19 diagnostic tests for both in and out-of-network providers.
  • Stopped prior authorization and concurrent review for all inpatient admissions.
  • Ceasing prescription refill limits on maintenance medications, allowing members to convert to 90-day mail order prescriptions
  • Working with Medly Pharmacy for at-home delivery of prescriptions.
  • Waiving member cost-sharing for telehealth.
  • Extending grace period for not paying premiums.
  • Waiving out-of-pocket costs for medically necessary COVID-19 testing and diagnosis.
  • Stopping preauthorization requirements for COVID-19 diagnostic tests.
  • Removing member costs for medically necessary office, urgent care and emergency room visits related to COVID-19.
  • Removing member costs for telemedicine visits.
  • Encouraging members to use 90-day mail orders for prescriptions.
  • Waiving cost-sharing for medically necessary COVID-19 testing and counseling.
  • Stopping member costs for medically appropriate coronavirus treatment.
  • Relaxing prior authorization, including for telehealth services related to COVID-19.
  • Ceasing member costs for telehealth services.
  • Removing early refill limits on non-scheduled control drug prescriptions at in-network pharmacies.
  • Waiving copays and deductibles for COVID-19 testing.
  • Removing cost-sharing for COVID-19 treatment, including in-patient hospital admissions, to June 1.
  • Ending early medication refill limits on 30-day prescriptions.
  • Encouraging virtual care, including stopping copays for that care.
  • Offering mental health support for those experiencing COVID-19-related stress.
  • Implementing grace period for people who can’t pay their premiums until May 31.
  • Removing member costs for COVID-19 testing and stopping prior authorization for diagnostic services connected to tests.
  • Waiving out-of-pocket costs for in-network, inpatient COVID-19 treatment.
  • Relaxing refill quantity and frequency restrictions for 90-day maintenance medication prescriptions.
  • Stopping member costs for telehealth services until June 15.
  • Waiving member costs for COVID-19 diagnostic testing.
  • Ceasing member costs related to COVID-19 treatment at in-network facilities and for out-of-network emergencies.
  • Stopping cost-sharing for telemedicine visits.
  • Allowing early refills for prescription medications.
  • Removing member costs for medically necessary COVID-19 testing and care from participating providers.
  • Waiving out-of-pocket costs for medically necessary treatment, including hospitalization, from participating doctors, urgent care facilities and emergency rooms.
  • Stopping prior authorization for diagnostic tests and medically necessary covered services for people diagnosed with COVID-19.
  • Allowing early refills of eligible maintenance medications.
  • Expanding and waiving member costs for telehealth coverage.
  • Waiving member costs for COVID-19 testing.
  • Stopping out-of-pocket costs for COVID-19 inpatient hospital care to May 31.
  • Ending prior authorization for admissions to long-term care facilities, acute in-patient rehabilitation or skilled nursing and home health care facilities.
  • Removing member costs for COVID-19 testing.
  • Waiving out-of-pocket costs for in-network hospital care related to COVID-19.
  • Expanding telehealth coverage.
  • Removing member costs for COVID-19 testing.
  • Waiving cost of COVID-19 treatment regardless of where care is provided.
  • Cutting prior authorization requirements for COVID-19 testing and treatment.
  • Covering full cost for telehealth services, including ones not related to COVID-19.
  • Allowing 90-day mail order benefit for refills.
  • Waiving cost-sharing for doctor’s office and urgent care visits for COVID-19 testing.
  • Stopping cost-sharing for COVID-19 treatment until June 30.
  • Expanding access to MDLIVE telehealth.
CONTACT DETAILS
Aetna
https://www.aetna.com/
1-833-327-AETNA
Wellmark Blue Cross and Blue Shield
UnitedHealthcare

Employer plans: 1-866-414-1959

Medicare: Call number on member card

Medicaid: 1-877-542-9239

Individual plan: 1-877-856-2429

Independence Blue Cross
Horizon Blue Cross Blue Shield of New Jersey
Health Care Service Corp.
BlueCross BlueShield of Tennessee
Blue Cross Blue Shield of North Carolina
Blue Cross and Blue Shield of Texas
Blue Cross Blue Shield of Michigan
Blue Cross Blue Shield of Massachusetts
Regence BlueCross BlueShield

Call the number on your membership card.

Piedmont Community Health Plan

Individual and Group Coverage: 800-400-PCHP

Medicare Advantage: 877-210-1719

Premera Blue Cross

Call the number on your membership card.

PacificSource Health Plans

Call the number on your membership card.

Arkansas Blue Cross and Blue Shield and Health Advantage
Blue Cross Blue Shield of Wyoming
Blue Cross and Blue Shield of Alabama

Check your card for the specific number to call for your membership.

Blue Cross and Blue Shield of Illinois

Check your card for the specific number to call for your membership.

Blue Cross and Blue Shield of Kansas
Blue Cross Blue Shield of Kansas City
Blue Cross Blue Shield of Louisiana
Blue Cross and Blue Shield of Minnesota
Blue Cross and Blue Shield of Mississippi
Blue Cross and Blue Shield of Nebraska
Blue Cross Blue Shield of New Mexico
Blue Cross Blue Shield of Oklahoma
Blue Cross Blue Shield of Arizona

Check your card for the specific number to call for your membership.

BlueCross BlueShield of Montana
Blue Cross and Blue Shield of North Dakota
Blue Cross and Blue Shield of Rhode Island
Blue Cross and BlueShield of South Carolina
BlueCross BlueShield of Vermont
Capital BlueCross

Call the number on your ID card.

CareFirst

Check your card for the phone number to call.

Excellus BlueCross BlueShield

Check your card for the phone number to call.

Hawaii Medical Service Association

Check your card for the phone number to call.

BlueCross Blue Shield of Western New York

Find out more about coronavirus and health insurance, how to get health coverage and tips for people with high-deductible health plans.