Travelers Home Insurance Ratings
Customer Satisfaction Ratings
(112 reviews)Compare free quotes from companies near you
- already have
- yes
- not sure
- probably not
- no
- 50%
- 27%
- 20%
- 1%
- 2%
- yes
- no
- 88%
- 13%
Best Insurance Companies survey 2017
In this year's survey, Travelers Insurance received an overall score of 83, which also happens to be the percentage of people who say they would recommend the insurer to others (meanwhile, 88 percent of members say they plan to renew). Travelers' individual scores were also something to write home about. Customers gave them a 3.75 for the value of price, which isn't bad, but especially good are the marks for customer service (4) and claims processing (4.5).
Originally for train travelers
Travelers Insurance was founded in 1864, during the last days of the Civil War. Many Americans were traveling by train out west into territories occupied by native people defending their lands. Enter Travelers Insurance, a company founded in Hartford, Connecticut. Travelers sold travel insurance to railroad travelers. Meanwhile, in 1864, train travel was even riskier than Travelers or their customers knew. The first train robbery in American history was just two years away.
Travelers eventually branched out into additional coverage. In fact, it offered the country's first automobile policy. It was also the first to cover commercial airline travel and the first to cover space travel. Today, it's a very successful company, offering insurance in every state as well as a number of countries, including China, Singapore and Brazil.
Types of homeowners insurance offered
- Homeowners
- Renters
- Condo
Additional policies offered
- Auto
- Boat and yacht insurance
- Valuable items coverage
- Wedding insurance
- Flood insurance
- Identity fraud protection
Consider Travelers if you want that personal touch
Travelers has a network of 13,000 independent agents, and those independent agents are going to work hard to keep their customers. And since they work with multiple insurers, if you want to be insured with another company, your agent will certainly oblige. But Travelers is arguably a good pick for anyone, with a wide range of coverage, from homeowners and car insurance to more obscure but still-important insurance, such as wedding insurance, identity fraud protection and different kinds of business insurance.
Contact Information
Corporate headquarters
Travelers Insurance Company
Attn: Consumer Affairs
One Tower Square, 5MS
Hartford, CT 06183
Telephone: (800) 328-2189
