Nationwide home insurance ratings

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Overall Rating info icon info icon
4.0 ratings
Claims Processing
4.0 ratings
Customer Service
4.0 ratings
Value for Price
3.5 ratings
Website and Apps
3.5 ratings
% Who Would Recommend to a Friend
73%
% Who Plan to Renew
85%
AM Best Financial Strength Ratings info-icon info-icon July 01, 2021
A+

HOW WE WEIGH OUR SCORE

WHAT IS THIS RATING?

A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.

A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.

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Nationwide: Best home insurance company for auto insurance bundles

Nationwide earned a four-star InsureSore in our annual review of the Best Home Insurance Companies but they also secured the title of Best Home Insurance Company for Auto Insurance Bundles. This title was earned because Nationwide’s average bundle rate saved customers 25%. This savings was more than other carriers reviewed in our rate analysis.

Customers report that Nationwide is professional, responsive and works to know their customers. Customers also report an easy and seamless claims process.

Eighty-five percent of customers surveyed said they planned to renew their policies with Nationwide and 73% said they’d recommend Nationwide to a friend.

Types of coverage offered by Nationwide home insurance

  • Dwelling
  • Liability
  • Personal property
  • Medical payments to others
  • Additional living expenses
  • Private client

Discounts offered by Nationwide home insurance

    • Multi-policy
    • Protective device
    • Claims-free
    • Home renovation credit
    • Roof rating
    • Home purchase
    • Prior insurance
    • Gated community

Additional coverage offered by Nationwide home insurance

  • Auto
  • Motorcycle
  • Snowmobile
  • Classic car
  • ATV
  • RV
  • Boat
  • Personal watercraft
  • Scooter
  • Golf cart
  • Life
  • Pet
  • Dental
  • Umbrella
  • Identity theft
  • Accident medical
  • Specialty liability
  • Travel
  • Wedding
  • Business insurance
  • Employee Benefits

In which states Nationwide is available?

States in which Nationwide is available
Alabama
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Georgia
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Maine
Maryland
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Washington D.C.

Reasons for Buying

Customers of Nationwide originally decided to purchase from the company for these reasons:
  • 24% I had other insurance with this company
  • 22% Offered best price
  • 20% Reputation
  • 15% Recommended by friend or family member
  • 7% Saw online ad
  • 5% Saw TV commercial
  • 3% Financial strength rating
  • 2% The company website and mobile apps are easy to use and helpful
  • 2% Was the company my parents had

Customer Complaint Ratio

info icon
( Nationwide’s customer complaint ratio for Homeowners insurance is 0.33 )
0.33
0 1 3 10+
Lower number is better
0 to 1.00
1.01 to 3.00
3.01 and above

More things to consider about Nationwide homeowners insurance

How likely to recommend?

  • 38%I would definitely recommend this company
  • 35%I would probably recommend this company
  • 24%Neutral
  • 3%I would probably not recommend this company
  • 0%I would not recommend this company

Would you renew?

85% Yes
15% No

Ratings on Website & Apps

  • Completely satisfied / Outstanding website & apps that give me what I need and more 37%
  • Fairly satisfied / Fulfills my needs OK 31%
  • Average website and apps 18%
  • Very unsatisfied / digital offering is severely lacking 8%
  • Unsatisfied / website and/or apps are not fulfilling my needs 4%

How do you prefer to deal with insurer and policy?

  • Phone 34%
  • In person 25%
  • Interactive website 19%
  • Email 13%
  • Mobile App 9%

About Nationwide home Insurance

Nationwide was formed and sold its first policy in 1926. The company was originally known as Farm Bureau Mutual Automobile Insurance Company. 

In 1928, Farm Bureau Mutual expanded into other states, which included West Virginia, Maryland, Delaware, Vermont and North Carolina.

In 1933, Farm Bureau Mutual expand beyond automobile insurance with the establishment of the Farm Bureau Mutual Fire Insurance Company and in 1935 they acquired Life Insurance Company of America. In 1943, Farm Bureau Mutual expanded again, going into 12 additional states and Washington, D.C.

Farm Bureau Mutual changed its name to Nationwide in 1955 with the goal of eventually selling products from coast to coast. In 1968, Nationwide set up the first 24-hour claims reporting service. 

The now-familiar, “Nationwide is on your side” jingle was first used in 1969. Jumping ahead to 2009, Nationwide became the first major insurer to launch an app for iPhone users, which allowed them to start the claim process, receive quotes and find a local agent.

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