Ratings

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Overall Rating info icon info icon
Claims Processing
Customer Service
Value for Price
Website and Apps
% Who Would Recommend to a Friend
73%
% Who Plan to Renew
85%
AM Best Financial Strength Ratings info-icon info-icon November 08, 2020
A+
HOW WE WEIGH OUR SCORE
WHAT IS THIS RATING?

A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.

A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.

Reasons for Buying

Customers of Nationwide originally decided to purchase from the company for these reasons:
24%
I had other insurance with this company
22%
Offered best price
20%
Reputation
15%
Recommended by friend or family member
7%
Saw online ad
5%
Saw TV commercial
3%
Financial strength rating
2%
The company website and mobile apps are easy to use and helpful
2%
Was the company my parents had
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Customer Complaint Ratio

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Homeowners
0.33
0 1 3 10+
Lower number is better
0 to 1.00
1.01 to 3.00
3.01 and above

Nationwide: Best home insurance company for auto insurance bundles

Nationwide earned a four-star InsureSore in our annual review of the Best Home Insurance Companies but they also secured the title of Best Home Insurance Company for Auto Insurance Bundles. This title was earned because Nationwide’s average bundle rate saved customers 25%. This savings was more than other carriers reviewed in our rate analysis.

Customers report that Nationwide is professional, responsive and works to know their customers. Customers also report an easy and seamless claims process.

Eighty-five percent of customers surveyed said they planned to renew their policies with Nationwide and 73% said they’d recommend Nationwide to a friend.

How likely to recommend?

38%
I would definitely recommend this company
35%
I would probably recommend this company
24%
Neutral
3%
I would probably not recommend this company
0%
I would not recommend this company

Would you renew?

85% Yes
15% No

Ratings on Website & Apps

Completely satisfied / Outstanding website & apps that give me what I need and more
37%
Fairly satisfied / Fulfills my needs OK
31%
Average website and apps
18%
Very unsatisfied / digital offering is severely lacking
8%
Unsatisfied / website and/or apps are not fulfilling my needs
4%

How do you prefer to deal with insurer and policy?

Phone
34%
In person
25%
Interactive website
19%
Email
13%
Mobile App
9%

Types Of Coverages Offered

  • Dwelling
  • Liability
  • Personal property
  • Medical payments to others
  • Additional living expenses
  • Private client

Discounts Offered

    • Multi-policy
    • Protective device
    • Claims-free
    • Home renovation credit
    • Roof rating
    • Home purchase
    • Prior insurance
    • Gated community

Additional coverages offered

  • Auto
  • Motorcycle
  • Snowmobile
  • Classic car
  • ATV
  • RV
  • Boat
  • Personal watercraft
  • Scooter
  • Golf cart
  • Life
  • Pet
  • Dental
  • Umbrella
  • Identity theft
  • Accident medical
  • Specialty liability
  • Travel
  • Wedding
  • Business insurance
  • Employee Benefits

In which states is Nationwide home insurance available?

AL AK AZ AR CA CO CT DC DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY

About Nationwide home Insurance

Nationwide was formed and sold its first policy in 1926. The company was originally known as Farm Bureau Mutual Automobile Insurance Company. 

In 1928, Farm Bureau Mutual expanded into other states, which included West Virginia, Maryland, Delaware, Vermont and North Carolina.

In 1933, Farm Bureau Mutual expand beyond automobile insurance with the establishment of the Farm Bureau Mutual Fire Insurance Company and in 1935 they acquired Life Insurance Company of America. In 1943, Farm Bureau Mutual expanded again, going into 12 additional states and Washington, D.C.

Farm Bureau Mutual changed its name to Nationwide in 1955 with the goal of eventually selling products from coast to coast. In 1968, Nationwide set up the first 24-hour claims reporting service. 

The now-familiar, “Nationwide is on your side” jingle was first used in 1969. Jumping ahead to 2009, Nationwide became the first major insurer to launch an app for iPhone users, which allowed them to start the claim process, receive quotes and find a local agent.

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