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Nationwide Home Insurance Ratings

   Effective Date: July 07, 2016
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Customer Satisfaction Ratings

(151 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A+    July 07, 2016

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Reason for buying from Nationwide
Customers of Nationwide originally decided to purchase from the company for these reasons:
21%The insurer offered the best price.
17%The insurer was recommended by a friend.
16%The insurer's reputation.
13%Financial stability.
12%Was the company their parents had.
11%Had other insurance with this company.
5%Ease of use.
3%Saw a commercial.
2%Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 43%
  • 38%
  • 17%
  • 1%
  • 1%

Would you renew?
  • yes
  • no
  • 83%
  • 17%

About Nationwide

Best Insurance Companies survey 2017

The scores were on Nationwide's side in this year's survey. The national insurer received an overall score of 84.7 and landed a healthy 4 (out of 5) in the category of "value for price," a 4.25 for claims processing, and a stellar 4.5 for customer service. Not surprisingly, 84 percent of its members say they would recommend Nationwide, and 83 percent say they will renew.


From Ohio farmers to national coverage

Like a few of its competitors, Nationwide began in 1926 – with 1,000 policyholders – as an auto insurer for farmers – although strictly for farmers in Ohio. (Nationwide was and still is headquartered in Ohio's capital, Columbus.) In fact, because it was a regional operation, the insurance company was called Farm Bureau Mutual Automobile Insurance Company. But they soon began branching out, offering insurance to farmers in West Virginia in 1928, and soon after, to farmers in other states.

By 1955, painfully aware that Farm Bureau Mutual Automobile Insurance Company was outdated and inaccurate (they were offering far more than auto insurance), the company adopted the name, Nationwide. It was still a little inaccurate: Nationwide didn't yet offer insurance across the entire nation. But it would get there.

Today, the company is a powerhouse, one of the biggest insurance companies in the world.


Homeowners insurance offered

  • Dwelling coverage
  • Condo insurance
  • Renters insurance
  • Water backup of sewer
  • Other structures coverage
  • Personal liability
  • Flood coverage
  • Earthquake insurance

    Nationwide homeowner's programs

    • Brand New Belongings -- When things inside your house are damaged, destroyed or stolen, you'll first receive funds for the actual cash value of your covered items (i.e., what you originally paid for them). Then after you buy the new replacements, or have them repaired, you'll send your receipt to Nationwide, and they'll pay the difference.
    • Better Roof Replacement -- You don't want to just replace a worn roof with the same types of materials that wound up giving you a subpar roof. You want to replace it with something better that can stand up to extreme weather. Better Roof Replacement does just that.


    Additional policies offered

    • Auto insurance
    • Life insurance
    • Umbrella
    • Small business insurance
    • Pet insurance
    • Dental insurance


    Consider Nationwide if you want more services than only insurance

    Nationwide doesn't only offer insurance. It can help you plan your retirement. You can get a mortgage loan or refinance your home through Nationwide. You can invest with CDs or get a home equity line of credit through Nationwide. Using one company to manage your finance life may be the way, at least for some people, to stay on top of everything.


    Contact information

    Nationwide Headquarters
    One Nationwide Plaza
    Columbus, Ohio 43215-2220

    Customer service: (877) 669-6877

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