Ratings
November 08, 2020A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.
A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.
How likely to recommend?
Customer Complaint Ratio
About Allstate
Types of homeowners coverage
- Home structure
- Flood insurance
- Guest medical insurance
- Liability insurance
- Personal property
Additional policies offered
- Auto
- Life
- Umbrella
- Boat
- Motorhome
- Snowmobile
- ATV
- Pet insurance
- Special event insurance
- Landlord insurance
Best Home Insurance Companies 2021: Allstate
Allstate earned a Top 5 spot in our annual Best Home Insurance Companies review, with an InsureScore of four out of five stars. Allstate secured four-star scores across the board in claims, customer service and website & apps.
When we asked Allstate customers how many of them planned to renew their Allstate policies, 89% said yes. Seventy-nine percent of Allstate customers said they would recommend Allstate to a friend.
Gauging an insurance company
Before buying with a company it is wise to check on a company's financial strength and complaint record. The A.M. Best rating listed above gives you an idea of Allstate's financial strength to pay claims. A complaint ratio can be found on the National Association of Insurance Commissioners (NAIC) site. The median complaint ratio from the NAIC is always 1.00. This means half of the insurers have a complaint ratio of under 1.00 and half have a ratio above. Basically, numbers lower than 1.00 are better with fewer complaints than the median and a number higher than 1.00 has more complaints than the median.
Company Background
More than just a brand of tire
Allstate Insurance Company started at a time when people needed both insurance and reassurance: in the midst of the Great Depression. It was 1931 when Robert E. Wood, a retired U.S. Army Brigadier General and the Sears, Roebuck & Co. president and board chairman, started an auto insurance company. Allstate was named after Sears' then-popular brand of tires, Allstate. It became a publicly-traded company in 1993, and they a fully independent company in 1995.
Consider Allstate for bundling and concerns about rising premiums
The more insurance you get with Allstate, the more you can save. In fact, when you have both auto and home insurance through Allstate, you can save up to 25 percent off your auto premiums and up to 35 percent off your home premiums.
Allstate will also let you purchase extra features that will help keep your premiums low if you end up filing a claim. For instance, they have "Claim RateGuard," which means if you have to file a claim, your rates won't go up. Considering insurance premiums can easily go up 15 to 25 percent after filing, it may give you peace of mind to get Claim RateGuard. And that's what Allstate and all insurers are trying to give consumers – peace of mind.
Contact information
Corporate Headquarters
Allstate Insurance Company
2775 Sanders Rd Ste F8
Northbrook, IL 60062
Telephone: (847) 402-5000
Types of special coverage
Identity restoration. Service includes fraud alerts and stolen identity restoration.
Claim Rateguard. Protects your premiums from going up if you file a claim.
Claim-free bonus. In addition to getting a discount for being claims free, you could also be eligible for a bonus.
Discounts
Multi-policy. Discount for more than one type of policy with the same insurance provider.
Easy payment. Discount if you set up automatic payments.
Claim-free. Discount if you haven't filed a claim in a specific amount of time.
Early signing. Discount when you sign up for a new policy before the previous one expires.
New home. Discount when you buy a new home.
Safe home. Discount if you have security and fire-suppression systems.
New customer. Discount for new customers the first two years.
55 and retired. Discount for being 55 and retired since you're considered a lower home insurance risk.
Smoke-free home. Discount if no one smokes in your house.
Storm shutter and hail-resistant roof. Discounts if your home has special features to protect it against major storms.
In which states is Allstate home insurance available?
Our survey asked policyholders to share experiences or give feedback that they would like to share with others looking to potentially buy from their current insurance company. Here's what they had to say:
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