Allstate Home Insurance Ratings

A+

Effective Date: April 07, 2016

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Customer Satisfaction Ratings

(173 reviews)

Product

Overall

Claims
Processing

Customer
Service

Value
For Price

HOME

90.3

% Who Would
Recommend to
a Friend

85%

% Who Plan
to Renew

91%

Financial
Strength
Ratings

A+ April 07, 2016

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Reason for buying from Allstate

Customers of Allstate originally decided to purchase from the company for these reasons:

25%The insurer offered the best price.
24%The insurer's reputation.
12%The insurer was recommended by a friend.
10%Had other insurance with this company.
9%Saw a commercial.
8%Was the company their parents had.
5%Other reason.
4%Ease of use.
3%Financial stability.

Would you recommend this company?

already have
yes
not sure
probably not
no

Would you renew?

About Allstate

Best Insurance Companies survey 2017

Allstate came in third place in our survey with an overall score of 90.3. The nationwide insurer was given a perfect five in claims processing, a 4.5 for customer service, and 4.25 stars for price. And though a score of 4.25 stars is anything but disappointing, it was enough to miss out on second place. Allstate's customers reported impressive renewal rates of 91 percent and 85 percent would recommend the coverage to others.

More than just a brand of tire

Allstate Insurance Company started at a time when people needed both insurance and reassurance: in the midst of the Great Depression. It was 1931 when Robert E. Wood, a retired U.S. Army Brigadier General and the Sears, Roebuck & Co. president and board chairman, started an auto insurance company. Allstate was named after Sears' then-popular brand of tires, Allstate.

It's been a pretty smooth ride ever since. With the popular slogan, “You’re in good hands with Allstate,” it is the second-largest home insurance company in the nation and serves more than 16 million households. Allstate provides a wealth of insurance coverage, especially focusing on auto, life and homeowner's insurance.

Types of homeowners coverage

Home structure
Flood insurance
Guest medical insurance
Liability insurance
Personal property

Allstate homeowners programs

Claim RateGuard -- When you add this feature, your premium won't go up if you file a claim.
Claim-Free Rewards -- If you switch to Allstate with no claims on your record, you'll get a discount.
Claim-Free Bonus -- If you add this feature, you'll get bonus savings every year you don't make a claim.

Additional policies offered

Auto
Life
Umbrella
Boat
Motorhome
Snowmobile
ATV
Pet insurance
Special event insurance
Landlord insurance

Consider Allstate for bundling and concerns about rising premiums

The more insurance you get with Allstate, the more you can save. In fact, when you have both auto and home insurance through Allstate, you can save up to 25 percent off your auto premiums and up to 35 percent off your home premiums.

Allstate will also let you purchase extra features that will help keep your premiums low if you end up filing a claim. For instance, they have "Claim RateGuard," which means if you have to file a claim, your rates won't go up. Considering insurance premiums can easily go up 15 to 25 percent after filing, it may give you peace of mind to get Claim RateGuard. And that's what Allstate and all insurers are trying to give consumers – peace of mind.

Contact information

Corporate Headquarters
Allstate Insurance Company
2775 Sanders Rd Ste F8
Northbrook, IL 60062
Telephone: (847) 402-5000