Farmers home insurance ratings

Home best-home-company-ratings
Overall Rating info icon info icon
3.5 ratings
Claims Processing
3.5 ratings
Customer Service
4.0 ratings
Value for Price
3.5 ratings
Website and Apps
3.5 ratings
% Who Would Recommend to a Friend
69%
% Who Plan to Renew
91%
AM Best Financial Strength Ratings info-icon info-icon July 01, 2021
A

HOW WE WEIGH OUR SCORE

WHAT IS THIS RATING?

A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.

A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.

Farmers: Best home insurance company for discounts

Farmers earned a three and a half star InsureScore in our annual review of the Best Home Insurance Companies. They also secured the title of Best Home Insurance Company for Discounts due to the number and variety of discounts offered that stood apart from others reviewed. Some we noted were the discounts for green-certified homes and connected homes but they offer at least 15 other ways to save, too.

Customers report that Farmers offers excellent customer service and policies that truly fit your needs. This feedback is on par with their Farmers’ Smart Home Plan policies which were specifically designed to meet the unique needs of homeowners in different stages of life.

Ninety-one percent of customers surveyed said they planned to renew their policies with Farmers, which further reinforces their four-star InsureScore in customer service.

Types of coverage offered by Farmers home insurance

  • Homeowner
  • Condo
  • Mobile & Manufactured
  • Specialty Home
  • Earthquake
  • Flood
  • Renters

Discounts offered by Farmers home insurance

    • Multi-Line
    • Non-smoker discount
    • Business/Professional Group Discount
    • Home Renovation 
    • New Home
    • Home/Auto 
    • Home/Life 
    • Renters/Auto 
    • Protective Devices
    • ePolicy 
    • New Roof
    • U L Approved Roof

Additional coverage offered by Farmers home insurance

  • Auto insurance
  • Life insurance
  • Business insurance
  • Recreation
  • Umbrella insurance
  • Motorcycle

In which states Farmers is available?

States in which Farmers is available
Alabama
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Washington D.C.

Reasons for Buying

Customers of Farmers originally decided to purchase from the company for these reasons:
  • 27% Recommended by friend or family member
  • 23% Offered best price
  • 14% I had other insurance with this company
  • 14% Reputation
  • 11% Saw TV commercial
  • 6% Was the company my parents had
  • 3% Saw online ad
  • 2% Financial strength rating
  • 0% The company website and mobile apps are easy to use and helpful

Customer Complaint Ratio

info icon
( Farmers’s customer complaint ratio for Homeowners insurance is 0.26 )
0.26
0 1 3 10+
Lower number is better
0 to 1.00
1.01 to 3.00
3.01 and above

More things to consider about Farmers homeowners insurance

How likely to recommend?

  • 37%I would probably recommend this company
  • 32%I would definitely recommend this company
  • 22%Neutral
  • 8%I would probably not recommend this company
  • 1%I would not recommend this company

Would you renew?

91% Yes
9% No

Ratings on Website & Apps

  • Fairly satisfied / Fulfills my needs OK 36%
  • Completely satisfied / Outstanding website & apps that give me what I need and more 30%
  • Average website and apps 18%
  • Unsatisfied / website and/or apps are not fulfilling my needs 8%
  • Very unsatisfied / digital offering is severely lacking 6%

How do you prefer to deal with insurer and policy?

  • Phone 43%
  • In person 29%
  • Interactive website 13%
  • Email 10%
  • Mobile App 5%

About Farmers home insurance

John C. Tyler and Thomas E. Leavey, the founders of Farmers Insurance knew from personal experience that farmers and ranchers experienced fewer risks with their vehicles and were entitled to preferred insurance rates.

In 1928, Farmers was launched with Tyler and Leavey putting up their own money and going farm to farm to gain their first policies. They operated out of a one-room office in downtown Los Angeles.

In the 1930s, during the Great Depression, Farmers was one of the few insurance companies able to pay customers' claims in cash instead of I O Us.

During the 1950s Farmers continued to grow and expand and acquired the New World Life Company of Seattle. In the 1960s Farmers became the first major insurance organization to offer a monthly payment plan that wasn't a finance plan and that didn't charge customers any interest.

The British American Tobacco Company acquired 100 percent of Farmers Group, Inc. in 1988 and in 1998, Farmers Group, Inc. was acquired by Zurich Financial Services.

In 2021, The Farmers Exchanges and Farmers Group, Inc. completed it's joint acquisition of MetLife's home and auto business.

home
Go to Farmers site now to get a quote
money-fs
See How Much You Can Save!
Compare free quotes from companies near you
zip-pin Please enter valid zip
money-fs

Other Companies to Consider: