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State Farm Home Insurance Ratings

State Farm
   Effective Date: June 16, 2016
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Customer Satisfaction Ratings

(187 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A++    June 16, 2016

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Reason for buying from State Farm
Customers of State Farm originally decided to purchase from the company for these reasons:
25%The insurer was recommended by a friend.
20%The insurer offered the best price.
20%The insurer's reputation.
18%Had other insurance with this company.
5%Was the company their parents had.
4%Saw a commercial.
3%Financial stability.
3%Other reason.
2%Ease of use.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 47%
  • 32%
  • 16%
  • 4%
  • 1%

Would you renew?
  • yes
  • no
  • 95%
  • 5%

About State Farm

Best Insurance Companies survey 2017

State Farm was granted a top-notch overall score of 89.3 in this year's survey, and out of a possible 5, State Farm received a 4.75 for claims processing. Meanwhile, it also received high marks for customer service (4.5) and value for price (4.25). Eighty-three percent of respondents said that they would recommend State Farm to family and friends, and 95 percent said they would renew.


From humble farm beginnings

State Farm Insurance has been around since 1922. Initially, it was auto insurance company for farmers. Later, it would branch out to the wider public and provide more offerings, like homeowners and life insurance. For decades now, the company has been almost an iconic part of Americana. People of a certain age, for instance, might remember the old jingle, penned by musician Barry Manilow, "Like a good neighbor, State Farm is there."

State Farm is the nation’s largest home insurance provider with 20 percent of the market share according to A.M. Best. The company covers virtually everything one can imagine, from car insurance to home, condo and renters insurance as well as life insurance disability insurance. They even offer some forms of health insurance. No wonder it oversees 80 million policies across North America.

Homeowners polices offered

  • Home structure
  • Condo 
  • Renters
  • Associations & Organizations
  • Manufactured Homes
  • Small Business Property
  • Farm & Ranch
  • Personal Articles Policy
  • Flood Insurance

State Farm homeowners programs

  • Home Alert Protection Discount -- Have you installed fire, smoke, burglar alarms or some other type of home monitoring system? You may be eligible for a discount.
  • Roofing discounts -- If you use certain impact-resistant roofing products, you may be eligible for a discount.

Additional policies offered

  • Car
  • Motorcycle
  • Sport and leisure vehicles
  • Long-term care insurance
  • Liability
  • Identity theft insurance

Consider State Farm for bundling and discounts

Like many of its competitors, you can bundle with State Farm (which boasts an average annual savings of $800). But this is also a company known for its discounts. There's the "Home Alert Protection Discount," which lowers your premium if you've installed safety features, like a burglar alarm. You may even get a discount for using certain impact-resistant roofing products.

But the discounts go far beyond the home. For instance, they also have a multitude of discounts for auto insurers. Just a handful of discounts for car drivers: you might get a discount if you have a "green" vehicle, for having a clean driving record, for taking a defensive driving course, for keeping your mileage down and, if you're a student, getting good grades. So, even if you're coming for home, you might stay for auto. 

Contact information

Corporate Headquarters

State Farm Insurance
One State Farm Plaza
Bloomington, IL 61710

Telephone: (800) 782-8332

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