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Progressive Home Insurance Ratings

   Effective Date: February 11, 2016
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Customer Satisfaction Ratings

(137 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A+    February 11, 2016

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Reason for buying from Progressive
Customers of Progressive originally decided to purchase from the company for these reasons:
20%The insurer offered the best price.
17%The insurer's reputation.
16%The insurer was recommended by a friend.
13%Financial stability.
9%Ease of use.
9%Was the company their parents had.
9%Saw a commercial.
6%Had other insurance with this company.
1%Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 43%
  • 42%
  • 11%
  • 3%
  • 1%

Would you renew?
  • yes
  • no
  • 88%
  • 12%

About Progressive

Best Insurance Companies survey 2017

Progressive Insurance has some scores that should make Flo (its ubiquitous fictional spokeswoman)  proud of its performance in this year's survey. Progressive received an overall score of 84.5, and its individual scores tell the tale. Customers gave Progressive's insurance a score of 4, and a 4.25 for both claims processing and value for price. Meanwhile, 86 percent say that they would recommend the company, and 88 percent plan to renew their policy.

Proves more than auto insurance

Progressive is known for auto insurance, but it also offers home insurance. If you choose to buy both home and auto insurance from Progressive you can get a discount for "bundling" your policies.  You can continue to bundle other types of coverages with Progressive since they also insure boats, RVs -- and even pets with pet insurance.  Progressive offers discount to policyholders on items like rental cars, oil changes and vehicle history reports with it's PerkShare program.

Types of home coverage

A standard Progressive home policy includes coverage for:

  • Dwelling
  • Personal property
  • Liability
  • Medical payments
  • Loss of use

Optional coverages you can also purchase from Progressive:

  • Guaranteed replacement cost
  • Inflation guard
  • Scheduled personal property endorsement
  • Increased limits on money and securities
  • Secondary residence premises endorsement
  • Watercraft endorsement
  • Theft coverage protection endorsement
  • Credit card forgery and depositors forgery coverage endorsement

Additional policies offered

  • Renters
  • Condominium
  • Mobile home
  • Auto
  • RV
  • Boat
  • Commercial
  • Umbrella liability
  • Life

Contact information

Corporate Headquarters

The Progressive Corporation
6300 Wilson Mills Rd.
Mayfield Village, Ohio 44143

General: 1-800-776-4737

Claims: 1-800-274-4499