Ratings

Home best-home-company-ratings
Overall Rating info icon info icon
Claims Processing
Customer Service
Value for Price
Website and Apps
% Who Would Recommend to a Friend
87%
% Who Plan to Renew
95%
AM Best Financial Strength Ratings info-icon info-icon November 08, 2020
A
HOW WE WEIGH OUR SCORE
WHAT IS THIS RATING?

A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.

A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.

Reasons for Buying

Customers of American General (AIG) originally decided to purchase from the company for these reasons:
31%
Saw TV commercial
19%
Saw online ad
16%
Reputation
10%
Financial strength rating
9%
Offered best price
9%
Recommended by friend or family member
3%
The company website and mobile apps are easy to use and helpful
2%
Was the company my parents had
1%
I had other insurance with this company
home
Go to American General (AIG) site now to get a quote
money-fs
See How Much You Can Save!
Compare free quotes from companies near you
zip-pin Please enter valid zip
money-fs

Customer Complaint Ratio

info icon
Homeowners
0.10
0 1 3 10+
Lower number is better
0 to 1.00
1.01 to 3.00
3.01 and above

Best home insurance companies 2021: American General (AIG)

Homeowners Insurance Designed For You

How American General (AIG) compares

American General (AIG) earned a Top 5 spot in our annual Best Home Insurance Companies review, with an InsureScore of four out of five stars. AIG secured their highest ratings in claims, customer service and website & apps. 

When we asked AIG customers how many of them planned to renew their AIG policies, 95% said yes. Eighty-seven percent of AIG customers said they would recommend AIG to a friend, which speaks to their overall satisfaction with the company and coverage. 

How likely to recommend?

70%
I would definitely recommend this company
17%
I would probably recommend this company
10%
Neutral
2%
I would probably not recommend this company
1%
I would not recommend this company

Would you renew?

95% Yes
5% No

Ratings on Website & Apps

Completely satisfied / Outstanding website & apps that give me what I need and more
55%
Fairly satisfied / Fulfills my needs OK
20%
Very unsatisfied / digital offering is severely lacking
10%
Unsatisfied / website and/or apps are not fulfilling my needs
7%
Average website and apps
6%

How do you prefer to deal with insurer and policy?

In person
45%
Phone
24%
Interactive website
11%
Email
10%
Mobile App
10%

Types Of Coverages Offered

  • Dwelling
  • Liability
  • Personal property
  • Excess liability
  • Additional living expenses

Discounts Offered

    • Bundle home and auto
    • Alarm system
    • Sprinklers
    • Impact-resistant or non-combustible roofing materials
    • Automatic water shut-off valve
    • Backup generator

Additional coverages offered

  • Condo and Co-op insurance
  • Building ordinance coverage
  • Wildfire protection unit 
  • High-value home insurance
  • Auto insurance
  • Life insurance
  • Travel insurance
  • Personal accident & health insurance
  • Business & enterprise insurance

In which states is American General (AIG) home insurance available?

AL AK AZ AR CA CO CT DC DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY

About American General (AIG) home Insurance

Most successful American insurance companies started off small in one of the 50 states, and then later branched out into other countries. AIG actually began in Shanghai, China, in 1919, by a young American entrepreneur, Cornelius Vander Starr – and then later, in 1939, with World War II looming, Starr would move his company to America (specifically, New York City, where its headquarters is today).

AIG started out as a general insurance company in Shanghai, but it quickly expanded into selling products like life insurance. Today, AIG is located in over 130 countries and is ranked as the number one commercial insurer in the United States and Canada. In addition, AIG companies are leading providers of retirement services, financial services and asset management around the world.

AIG offers some noteworthy home insurance programs:

  • Green Rebuilding - This will cover environmentally friendly materials and methods if you have to do any rebuilding of your home.
  • Equipment Breakdown Coverage - If you have to repair mechanical or electrical equipment in your home, this coverage would reduce your expenses.

AIG Insurance has a program called AIG Premier Client Solutions, which specializes in resolving claims quickly and successfully. You get your own personal point of contact who you'll work with until your claim is resolved, which may help to explain their four-star InsureScore in claims.

Contact American General (AIG)

American General (AIG),
175 Water Street,
New York,
NY 10038

Other Companies to Consider: