Car Insurance How does the claims process differ in “not at fault” accidents from at-fault accidents? View Carriers Please enter valid zip Compare top carriers in your area Written by Insure.com's EditorUpdated on: May 23, 2023 Why you can trust Insure.com Quality Verified At Insure.com, we are committed to providing the timely, accurate and expert information consumers need to make smart insurance decisions. All our content is written and reviewed by industry professionals and insurance experts. Our team carefully vets our rate data to ensure we only provide reliable and up-to-date insurance pricing. We follow the highest editorial standards. Our content is based solely on objective research and data gathering. We maintain strict editorial independence to ensure unbiased coverage of the insurance industry. If you’re not at fault in an accident, you’ll typically file a claim with the at-fault driver’s insurance company. The at-fault driver’s insurance should cover your damages, and you can seek reimbursement for medical expenses and repairs. Not at-fault accidents If you’re not at fault in an accident, you’ll need to contact your own insurance company and provide them with details about the accident. They’ll assess the situation and guide you through the next steps. Your insurance company will work on your behalf to deal with the at-fault driver’s insurance company. They’ll gather evidence, like police reports and witness statements, to prove the other driver’s responsibility. The other driver’s insurance will cover your repair costs, and you might not see an increase in your premiums. The claims process for not-at-fault accidents tends to be quicker. Once liability is established, repairs can begin, and you can get back on the road faster. Your insurance rates usually won’t rise, as you weren’t responsible for the accident. At-fault accidents In at-fault accidents, you’ll still need to notify your insurance company. They’ll guide you through the process of filing a claim and ask for details about the accident. Your insurance company will work with the other party’s insurer to settle the claim. Since you’re at fault, your insurance will cover your own repairs, but you might also need to pay for the other driver’s damages. The claims process for at-fault accidents can take longer, especially if there are liability disputes. Your insurance rates might increase when the policy renews, reflecting the added risk due to your involvement in the accident. Remember, the specific process can vary based on your insurance policy and state laws, so it’s always a good idea to contact your insurance provider for details. Final thoughts The drivers involved in a car accident may discuss fault at the scene, but insurance adjusters ultimately determine fault after an accident. If you are not at fault in an accident, the other driver’s insurance should cover the damage to your car and your medical bills up to their policy limits. In case you missed it Best Car Insurance Companies of 2024 Car insurance rates by state in 2024 What is full coverage car insurance? How much does car insurance cost for seniors in 2024? A complete guide to adding a teenager to your car insurance policy in 2024 What to do after a car accident that’s not your fault Total warfare: What to do when your auto insurer totals your car Car insurance claims: Who gets the claims check? Used car insurance costs: Most and least expensive models to insure The Best Car Insurance for Bad Credit of 2021 The best car insurance companies for speeding tickets Car insurance after a DUI Guide to car insurance discounts Proper insurance coverage for college-bound children How to read actually understand your auto insurance policy Car Insurance Companies New driver insurance grace period: What you need to know How much do insurance agents make? Autonomous cars: 5 delightful and 5 distressing things Busted! Part 1: How insurance companies spot bogus claims Insurance options for rideshare drivers 10 things that are illegal but shouldn’t be 1/1 On this page Not at-fault accidentsAt-fault accidentsFinal thoughts ZIP Code Please enter valid ZIP See rates