Car Insurance How does the claims process differ in “not at fault” accidents from at-fault accidents? By Insure.com's Editor | Updated on May 23, 2023 Why you should trust Insure.com Quality Verified At Insure.com, we are committed to providing honest and reliable information so that you can make the best financial decisions for you and your family. All of our content is written and reviewed by industry professionals and insurance experts. We maintain strict editorial independence from insurance companies to maintain editorial integrity, so our recommendations are unbiased and are based on a comprehensive list of criteria. If you’re not at fault in an accident, you’ll typically file a claim with the at-fault driver’s insurance company. The at-fault driver’s insurance should cover your damages, and you can seek reimbursement for medical expenses and repairs. Not at-fault accidents If you’re not at fault in an accident, you’ll need to contact your own insurance company and provide them with details about the accident. They’ll assess the situation and guide you through the next steps. Your insurance company will work on your behalf to deal with the at-fault driver’s insurance company. They’ll gather evidence, like police reports and witness statements, to prove the other driver’s responsibility. The other driver’s insurance will cover your repair costs, and you might not see an increase in your premiums. The claims process for not-at-fault accidents tends to be quicker. Once liability is established, repairs can begin, and you can get back on the road faster. Your insurance rates usually won’t rise, as you weren’t responsible for the accident. At-fault accidents In at-fault accidents, you’ll still need to notify your insurance company. They’ll guide you through the process of filing a claim and ask for details about the accident. Your insurance company will work with the other party’s insurer to settle the claim. Since you’re at fault, your insurance will cover your own repairs, but you might also need to pay for the other driver’s damages. The claims process for at-fault accidents can take longer, especially if there are liability disputes. Your insurance rates might increase when the policy renews, reflecting the added risk due to your involvement in the accident. Remember, the specific process can vary based on your insurance policy and state laws, so it’s always a good idea to contact your insurance provider for details. Final thoughts The drivers involved in a car accident may discuss fault at the scene, but insurance adjusters ultimately determine fault after an accident. If you are not at fault in an accident, the other driver’s insurance should cover the damage to your car and your medical bills up to their policy limits. In case you missed it Best Car Insurance Companies of 2023 Car insurance rates by state: The most expensive and cheapest states for car ins... What is Full Coverage Car Insurance? A complete guide to car insurance costs for seniors A complete guide to adding a teenager to your car insurance policy What to do after a car accident that’s not your fault Total warfare: What to do when your auto insurer totals your car Car insurance claims: Who gets the claims check? Buying and insuring a used car: Most and least expensive models to insure in 202... The Best Car Insurance for Bad Credit of 2021 The best car insurance companies for speeding tickets Car insurance after a DUI Guide to Car Insurance Discounts Proper insurance coverage for college-bound children How to read (and actually understand!) your auto insurance policy Car Insurance Companies New driver insurance grace period: What you need to know How much do insurance agents make Autonomous cars: 5 delightful and 5 distressing things Busted! Part 1: How insurance companies spot bogus claims Insurance options for rideshare drivers 10 things that are illegal but shouldn’t be 1/1 Get instant quotes now ! Please enter valid zip Get Quotes