Car Insurance What if the other driver’s car insurance company denies my claim? By Insure.com's Editor | Updated on May 23, 2023 Why you should trust Insure.com Quality Verified At Insure.com, we are committed to providing honest and reliable information so that you can make the best financial decisions for you and your family. All of our content is written and reviewed by industry professionals and insurance experts. We maintain strict editorial independence from insurance companies to maintain editorial integrity, so our recommendations are unbiased and are based on a comprehensive list of criteria. If the other driver’s car insurance company denies your claim, there could be various reasons. It could be due to a lack of evidence, policy exclusions, disputes over liability, or other factors specific to your situation. Check your own insurance policy. Sometimes, your insurance can cover the claim if the other party is uninsured or underinsured. Steps to take if your liability claim is denied by another driver’s insurer Here’s what you can do if the other driver’s insurance company denied your claim. Review the denial letter: Carefully read the denial letter from the insurance company. It should provide the reason for the denial. Gather evidence: Collect any additional evidence that supports your claim, such as photos, witness statements, or police reports. This can strengthen your case and potentially overturn the denial. Contact your own insurance company: If you have uninsured/underinsured motorist coverage or collision coverage, you may be able to file a claim with your own insurance company for compensation. Seek legal advice: If you believe the denial is unjustified, consult with an attorney who specializes in insurance claims. They can guide you on the best course of action and represent your interests. File an appeal: If you have strong evidence and a valid reason to challenge the denial, consider filing an appeal with the insurance company. Consider arbitration or mediation: In some cases, arbitration or mediation may be a viable option to resolve the dispute. These alternative ways can help you get compensation without going to court. Final thoughts Dealing with a denied car insurance claim can be frustrating, but it’s important to stay calm and informed throughout the process. Understanding the reasons for the denial and taking appropriate steps can increase your chances of receiving the compensation you deserve. In case you missed it Best Car Insurance Companies of 2023 Car insurance rates by state: The most expensive and cheapest states for car ins... What is Full Coverage Car Insurance? A complete guide to car insurance costs for seniors A complete guide to adding a teenager to your car insurance policy What to do after a car accident that’s not your fault Total warfare: What to do when your auto insurer totals your car Car insurance claims: Who gets the claims check? Buying and insuring a used car: Most and least expensive models to insure in 202... The Best Car Insurance for Bad Credit of 2021 The best car insurance companies for speeding tickets Car insurance after a DUI Guide to Car Insurance Discounts Proper insurance coverage for college-bound children How to read (and actually understand!) your auto insurance policy Car Insurance Companies New driver insurance grace period: What you need to know How much do insurance agents make Autonomous cars: 5 delightful and 5 distressing things Busted! Part 1: How insurance companies spot bogus claims Insurance options for rideshare drivers 10 things that are illegal but shouldn’t be 1/1 Get instant quotes now ! Please enter valid zip Get Quotes