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WellPoint Health Insurance Ratings

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Customer Satisfaction Ratings

(112 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HEALTH
80.10
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
66%
% of Customers
Who Plan to Renew
94%
Financial
Strength
Ratings

A    April 25, 2013


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Reason for buying from WellPoint
Customers of WellPoint originally decided to purchase from the company for these reasons:
12% Saw a commercial.
13% The insurer's reputation.
29% The insurer offered the best price.
12% The insurer was recommended by a friend.
35% Is the health plan my employer offers.
1% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 20%
  • 46%
  • 29%
  • 4%
  • 2%

Would you renew?
  • yes
  • no
  • 94%
  • 6%




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