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Anthem Health Insurance Ratings

X
Anthem
A
   Effective Date: November 20, 2015
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Customer Satisfaction Ratings

(161 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
HEALTH
81.6
% Who Would
Recommend to
a Friend
51%
% Who Plan
to Renew
94%
Financial
Strength
Ratings

A    November 20, 2015


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Reason for buying from Anthem
Customers of Anthem originally decided to purchase from the company for these reasons:
60%Plan offered through their employer.
15%The insurer offered the best price.
9%The insurer's reputation.
8%Saw a commercial.
6%The insurer was recommended by a friend.
2%Other reason.
0%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 19%
  • 32%
  • 44%
  • 5%
  • 0%

Would you renew?
  • yes
  • no
  • 94%
  • 6%



About Anthem

Anthem health insurance received a sold 4 star overall rating in our best health insurance companies survey. Its highest mark was in "value for price." It received 4 stars in customer service and claims. An impressive 94% of surveyed policyholders said they plan to renew with Anthem and 15% chose it initially because it offered the best price.

Anthem is a for-profit insurer and is a licensee of the Blue Cross Blue Shield Association.  Anthem health insurance changed its name from WellPoint in 2014, though the companies merged in 2004.