Humana Health Insurance Reviews And Ratings
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HOW WE WEIGH OUR SCORE
- Claims 20%
- Price 35%
- Customer_service 25%
- Recommend 5%
- Renew 5%
- Website_app 10%
WHAT IS THIS RATING?
A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.
A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.
AM best effective from: July 01, 2021 A-About Humana
500 West Main Street
Louisville, KY 40202
In 1959, David Jones Sr. met H. Wendell Cherry during a job interview, and in 1961 they formed a nursing home company together.
In 1962, the company opened its first Heritage House nursing home on Liverpool Lane with 78 beds and by 1968 they went public as Extendicare Inc. at a price of $8 per share. Extendicare expanded quickly and opened its 50th nursing home in 1969 making it the largest nursing-home operator in the nation. The company bought five hospitals in 1969 as well.
In 1972, they decided to sell all of their nursing homes to focus on hospital ownership and in 1974 they changed the name to Humana.
Humana got into the insurance game, offering its first health insurance plans after the loss of an HMO contract at a hospital in Arizona in 1984.
Humana coverages
- Health insurance for Individuals and Families
- Medicare plans
- Medicaid
- Health insurance plans offered via employers
- Dental
- Vision
- Pharmacy
Best Health Insurance Companies 2021: Humana
Humana’s Bold Goal: Improve the health of the communities we serve 20% by 2020 and beyond.
Humana Inc. is a for-profit health insurance company that is based in Louisville, Kentucky. Humana had over 20 million members in the U.S. as of 2020 and its reported 2019 revenue was roughly $56.9 billion.
Humana currently has 46,000 employees and is considered the third-largest health insurance company in the nation. Humana offers a wide variety of health insurance products and is an excellent choice for health insurance coverage.
How Humana stacks up
Humana earned a Top 5 spot in our annual Best Health Insurance Companies review with 4 out of 5 stars in every category including claims, price, customer service and website & apps.
When we asked Humana customers if they would recommend them to others, 77% said yes. Eighty-eight percent of Humana customers said they planned to renew their health plan with Humana.
How likely customers would recommend this company?
Customer Complaint Ratio
The complaint data is gathered from the NAIC Complaint Index, which collects complaint information from state insurance regulators and then compares a company’s performance to other companies in the same insurance market. The national average is always calculated to be 1.00; those above 1.00 are worse than the national average and those below are better (have less complaints) than the national average. Read more at the NAIC website.
Note: Many companies have a variety of subsidiaries listed with the NAIC, the one rated here may be different than the one that writes your policy. Check with your company/agent for specific information.
