Ratings
Overall Rating
AM Best Financial Strength Ratings
May 01, 2021
May 01, 2021HOW WE WEIGH OUR SCORE
- Price35%
- Customer service25%
- Claims20%
- Website and app10%
- Renew/Recommend10%
WHAT IS THIS RATING?
A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.
A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.
Go to BCBS of Florida site now to get a quote
Customer Complaint Ratio
( BCBS of Florida’s customer complaint ratio for Individual Health insurance is 1.11 )
( BCBS of Florida’s customer complaint ratio for Group Health insurance is 2.33 )
Lower number is better
0 to 1.00
1.01 to 3.00
3.01 and above
Best health insurance companies 2021: BCBS of Florida
Florida Blue is currently the 10th largest health care insurance company in the U.S. with roughly $15 billion in health insurance sales.Florida Blue is part of the Blue Cross Blue Shield association, which is a national association of 36 independent, community-based and locally operated Blue Cross Blue Shield companies. The BCBS association provides healthcare coverage to more than 107 million members in all 50 states, Washington, D.C., and Puerto Rico. Nationwide, more than 96% of hospitals and 95% of doctors and specialists contract with Blue Cross Blue Shield companies which is more than any other insurer.
How BCBS of Florida stacks up
Blue Cross Blue Shield of Florida earned a Top 5 spot in our annual review of Best Health Insurance Companies. They got 3.5 to 4 out of 5-star ratings in claims, price and customer service and website & apps.
When we asked BCBS of Florida customers if they would recommend the company to others, 83% said yes and 93% said they planned to renew their plan.
How likely to recommend?
- 50%I would definitely recommend this company
- 33%I would probably recommend this company
- 14%Neutral
- 3%I would probably not recommend this company
- 0%I would not recommend this company
BCBS of Florida coverages
- Individual and Family Health Insurance Plans
- Health insurance via employers
- Medicare, Medicare Advantage, Medicare Supplement
- Prescription Drug plans
About BCBS of Florida
In 1944, the Florida Hospital Service Corporation, the forerunner of Blue Cross of Florida, began operations in Jacksonville, Florida and in 1946, the Florida Medical Services Corporation was formed which would eventually become Blue Shield of Florida.
The two companies merged in 1980 to form Blue Cross and Blue Shield of Florida.
In which states is BCBS of Florida health insurance available?
| States in which BCBS of Florida health insurance available |
|---|
| Florida |
Contact BCBS of Florida
Corporate headquarters
4800 Deerwood Campus Pkwy.
Jacksonville, FL, 32246
Member services: (800)352-2583
Our survey asked policyholders to share experiences or give feedback that they would like to share with others looking to potentially buy from their current insurance company. Here's what they had to say:
"I tell others it's a great choice"
-Age 18, Florida
"It's pretty good for my needs."
-Age 20, Florida
"My experience with Florida Blue has been very positive overall, no hassles of any kind."
-Age 22, Florida
"It is outstanding"
-Age 25, Florida
"It's really good I promise"
-Age 25, Florida
"I would let them try it out but not a big fan."
-Age 28, Florida
"My experience with them isn't great."
-Age 30, Florida
"Great company"
-Age 30, Florida
"Customer service isn't very helpful"
-Age 31, Florida
"Good for catastrophic coverage in case something severely wrong happens to you. Not much else."
-Age 31, Florida
"Fair and cooperative rates"
-Age 34, Florida
"Increase some lines of insurance policies that allow greater reach to people who have problems such as robberies, insects, catastrophes and other unexpected events."
-Age 34, Florida
"They have very friendly and knowledgeable reps over the phone."
-Age 34, Florida
"Very good experience with BCBS of Florida"
-Age 34, Florida
"Well done with customer service."
-Age 34, Florida
"My experience with this health insurance company is very positive"
-Age 35, Florida
"it is a good experience."
-Age 35, Florida
"It has been a great experience, others should get insurance from this company it's very useful"
-Age 35, Florida
"Good company"
-Age 35, Florida
"This a very good company, so glad I switched to them."
-Age 35, Florida
"It's good enough."
-Age 36, Florida
"Its everything a young adult needs to feel safe"
-Age 36, Florida
"It's good for my needs."
-Age 36, Florida
"Good for me, has low co-pays."
-Age 36, Florida
"They are a good company."
-Age 36, Florida
"They have good prices and reviews."
-Age 37, Florida
"Great service"
-Age 37, Florida
"Excellent customer service"
-Age 38, Florida
"They are okay, nothing special."
-Age 38, Florida
"Very good for the price I apy."
-Age 38, Florida
"I want to save money but they are good for the service they give."
-Age 38, Florida
"Check the deductible before you buy."
-Age 39, Florida
"It's too expensive to use."
-Age 39, Florida
"Its very good and important to use it."
-Age 39, Florida
"They are great and easy to work with"
-Age 39, Florida
"I most likely about insurance company the good customer service."
-Age 40, Florida
"It is widely accepted and a good company."
-Age 40, Florida
"It's very good experience and gives the best service."
-Age 40, Florida
"Their customer service is very helpful."
-Age 40, Florida
"Fortunately, I have little to no issues. As a disclaimer my family has had little need with the exception of routine visits."
-Age 41, Florida
"I have had little to know trouble with this company except for trying to get some prescriptions"
-Age 41, Florida
"My experiences with BCBS of Florida have been really good so far."
-Age 41, Florida
"They are okay, but I can't stand health insurance companies in general."
-Age 41, Florida
"This company is really good."
-Age 41, Florida
"Blue Cross Blue Shield has been the countries top health insurance company for decades."
-Age 42, Florida
"Very good company."
-Age 42, Florida
"I get good quality service that I cannot get with other compaies or at least haven't received. "
-Age 42, Florida
"No major issues."
-Age 42, Florida
"It is the best company for me."
-Age 43, Florida
"They are very friendly and helpful."
-Age 43, Florida
"This health insurance company is awesome and would recommend others to switch to them."
-Age 43, Florida
"Good choice for you healtcare."
-Age 46, Florida
"Only drawback is CVS pharmacy is not an option for presecriptions"
-Age 46, Florida
"Always cover my medical expenses"
-Age 47, Florida
"Been with the company for decades and have a large network of quality doctors are very transparent concerning pricing and gives you good choices for hospital care and lets you know upfront of costs so you can prepare or plan"
-Age 48, Florida
"We spend a lot and don't seem to get much in return but I'm not sure anyone else would be better."
-Age 48, Florida
"Has a lot of plans to choose from."
-Age 49, Florida
"Premiums are reasonable, choice of doctors is good, no referrals needed"
-Age 50, Florida
"Works for my needs and they helped me find the right plan."
-Age 50, Florida
"It's affordable and does have good policies"
-Age 53, Florida
"Great insurance"
-Age 54, Florida
"Low prices and deductibiles low copays for doctors visit"
-Age 58, Florida
"They are very helpful and nice. They take the time to talk to you."
-Age 58, Florida
"Too much money for a poor service"
-Age 58, Florida
"Overall a good experience, they cover what they say they will. But the premiums are outrageous."
-Age 59, Florida
"Incredibly expensive, $811/mo, with a huge deductible"
-Age 61, Florida
"It is easy to maintain and get decent service."
-Age 63, Florida
"Good network of doctors and hospitals"
-Age 64, Florida
"I am a retiree from a major corporation that allowed me to stay on with them until of Medicare age."
-Age 64, Florida
"It's a good company."
-Age 64, Florida
"They are widely accepted, the rates are competitive and they pay pretty easily."
-Age 64, Florida
"Very happy with my plan"
-Age 64, Florida
"Never had a problem"
-Age 65, Florida
"Top quality metwork and customer service"
-Age 66, Florida
"Good policy and deductibles"
-Age 68, Florida
"If you don't want bogged down with paper work, this is the company for you. I never need to do anything which is great"
-Age 69, Florida
"Reasonable copays for doctors and prescriptions"
-Age 70, Florida
"They offer the most doctors ans specialists."
-Age 72, Florida
"Although I have only had insurance through Florida Blue since January, I have no complaints. They have been very forthcoming and provide information regularly through email and direct mail."
-Age 73, Florida
"Great price and coverage and great customer service"
-Age 76, Florida
"I have been with Blue Cross Blue Shield for approximately 30 years and have always had good service"
-Age 77, Florida
"Just about everything is taken care of professionally. I've found some great doctors, there is no cost to see your Primary Care and the customer service people are the best anywhere."
-Age 77, Florida
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