BCBS Of Michigan Health Insurance Ratings
Customer Satisfaction Ratings
(137 reviews)Compare free quotes from companies near you
- already have
- yes
- not sure
- probably not
- no
- 47%
- 39%
- 10%
- 3%
- 1%
- yes
- no
- 82%
- 18%
Best Health Insurance Companies 2017
Blue Cross Blue Shield of Michigan health insurance came in second place in our annual survey. The insurer received its highest rating, a stellar 4.75 stars, for its strength in customer service and giving the company an overall score of 90.9. BCBS of Michigan also received high marks (4.5 stars) for claims processing and value for price. Surveyed policyholders appear pretty pleased with the health insurer, as 82 percent plan to renew and 86 percent would recommend it to another.
Extraordinary time for health care
Blue Cross Blue Shield came out of the 1920s during a time when medical care was improving. With better care came more demand, as people started visiting hospitals more often. In 1938, the insurer came to Michigan, and by 1940, the group had more than 175,000.
Fast forward to 2014 where BCBS of Michigan became a nonprofit mutual company, meaning the assets must be used for nonprofit activity serving the members instead of assets being distributed to its members. Currently, the company provides PPO, HMO and health-saving accounts and serves 4.6 million members in Michigan.
Contact Information
Corporate Headquarters
600 East Lafayette Boulevard
Detroit, MI 48226
Member services: (855)-237-3501
