Go To Top

Blue Shield of California Health Insurance Ratings

Blue Shield of California
   Effective Date: June 30, 2016
Get quotes from companies like this:
Yes No
Yes No

Customer Satisfaction Ratings

(124 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A    June 30, 2016

Other Companies to Consider

See how much you can save!
Compare free quotes from companies near you

Are you looking for medicare?
 Yes    No 

Reason for buying from Blue Shield of California
Customers of Blue Shield of California originally decided to purchase from the company for these reasons:
21%Plan offered through their employer.
21%The insurer offered the best price.
15%The insurer's reputation.
14%Saw a commercial.
13%The insurer was recommended by a friend.
8%Was the company their parents had.
3%Had other insurance with this company.
3%Ease of use.
2%Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 43%
  • 42%
  • 13%
  • 1%
  • 1%

Would you renew?
  • yes
  • no
  • 87%
  • 13%

About Blue Shield of California

Best Health Insurance Companies 2017

With an overall score of 88.0, Blue Shield of California seems to be keeping its West Coast customers happy. The health insurer had high renewal and recommendation rates, 87 percent and 85 percent respectively. Customer service and claims processing were the leading categories with 4.5 stars, and value for price received a 4.25.

A West Coast non-profit insurer

Established in 1938 as California Physicians’ Service, Blue Shield of California now serves 4 million members with 6,800 employees. Members of this non-profit health insurer can rest assured that profits return to the community, such as the $200 million in 2015 which was contributed to the Blue Shield of California Foundation which researches solutions to ensure healthcare and domestic violence services.

The insurer offers numerous levels of HMO and PPO plans, along with prescription drug, vision and dental coverage plans. Members receive 24/7 online and mobile access to locate providers, chat with a nurse or pharmacist, track claims and compare treatment costs.

Contact information

Corporate headquarters

Blue Shield of California

50 Beale St. San Francisco, CA 94105

(415) 229-5000

Member services: (800) 393-6130