Horizon BCBS of NJ Health Insurance Ratings
Customer Satisfaction Ratings
(105 reviews)Compare free quotes from companies near you
- already have
- yes
- not sure
- probably not
- no
- 38%
- 52%
- 8%
- 1%
- 1%
- yes
- no
- 89%
- 11%
Best Health Insurance Companies 2017
Horizon Blue Cross Blue Shield of New Jersey received one of the highest scores in the survey for claims processing: 4.75 stars. Combine that with a strong 4.25 stars for both customer service and value for price, an 87 percent recommendation rate and 89 percent renewal rate, and Horizon ended up with a solid score of 88.3 in this years survey.
Only the best for New Jerseyans
Don’t underestimate Horizon BCBS because it operates only in New Jersey, the company provides health care coverage for over 3.7 million people.
The company was first formed in 1932 as the Associated Hospitals of Essex County, Inc., and ten years later, the Medical-Surgical Plan of New Jersey was combined. Since 1960, the company has been affiliated with Blue Cross Blue Shield, and in 1998, started conducting business as we know it today as Horizon Blue Cross Blue Shield.
BCBSNJ has grown over eight decades to offer several plans to best suit the needs of their customers.
- BlueCard PPO
- EPO (Exclusive Provider Organization)
- Horizon Direct Access
- Horizon HMO
- Horizon MyWay (consumer-directed health plans)
- Horizon POS (Point of Service)
- OMNIA Health Plans
- Traditional Indemnity (fee-for-service health plan)
- Horizon Dental
- Horizon Vision
- Horizon Pharmacy
The company has earned myriad awards for both its service to members as well as workplace accolades, such as 2016 Working Mother 100 Best Companies and Top 50 Best Places for Diverse Managers and Women to Work in 2016. The website has numerous member resources, such as an education center, a wellness blog and a treatment cost estimator.
Contact information
Corporate headquarters
3 Penn Central Railroad
Newark, NJ 07105
Member services (800) 355-2583
