Liberty Mutual Home Insurance Reviews And Ratings
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HOW WE WEIGH OUR SCORE
- Claims 20%
- Price 35%
- Customer_service 25%
- Recommend 5%
- Renew 5%
- Website_app 10%
WHAT IS THIS RATING?
A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.
A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.
AM best effective from: July 01, 2021 AAbout Liberty Mutual Home Insurance Company
Liberty Mutual was founded in 1912 as the Massachusetts Employees Insurance Association (MEIA). It was formed following the passage of a Massachusetts state law requiring employers to protect their employees with workers’ compensation insurance in 1911 and started out as a worker’s compensation insurer.
Liberty Mutual was established as a mutual company which means that it is an insurance company that is owned by its policyholders. Their first branch office was opened in 1914, and the company quickly moved into other insurance areas, writing its first automotive policy in 1918.
In 1964, Liberty Mutual Insurance Company moved into the life insurance market through its Liberty Life Assurance Branch and in 1973 Liberty Mutual grew outside the U.S. opening operations in the United Kingdom. Liberty Mutual continued to grow over the years through a variety of acquisitions, including the 2008 purchase of Safeco for $6.2 billion.
Liberty Mutual Home Insurance Coverages
- Dwelling
- Liability
- Excess liability
- Medical payments to others
- Additional living expenses
Liberty Mutual Home Insurance Discounts
- Claims-Free
- Safe Homeowner Program
- Early Shopper Discount
- Newly Purchased Home Discount
- New/Renovated Home Discount
- New Roof Discount
- Multi-policy Discount
- Insured to Value Discount
- Preferred Payment Discount
- Paperless Policy Discount
Liberty Mutual Home Insurance Additional Coverage
- Car
- Motorcycle
- Boat & Watercraft
- Antique & Classic Car
- ATV & Off-Road Vehicle
- Recreational Vehicle (RV)
- Umbrella
- Life
- Accident Insurance
- Critical Illness
- Identity Theft
- Pet Insurance
- Tuition Insurance
- Small Business
- Renters
- Condo
- Landlord
- Flood
- Umbrella
Best home insurance companies 2021: Liberty Mutual
How Liberty Mutual compares
Liberty Mutual earned a Top 5 spot in our annual Best Home Insurance Companies review, with an InsureScore of four out of five stars. Liberty Mutual secured four-star ratings in every category, including claims, customer service, price and website & apps.
When we asked Liberty Mutual customers how many of them planned to renew their Liberty Mutual policies, 91% said yes. Eighty-two percent of Liberty Mutual customers said they would recommend Liberty Mutual to a friend.
How likely customers would recommend this company?
Customer Complaint Ratio
The complaint data is gathered from the NAIC Complaint Index, which collects complaint information from state insurance regulators and then compares a company’s performance to other companies in the same insurance market. The national average is always calculated to be 1.00; those above 1.00 are worse than the national average and those below are better (have less complaints) than the national average. Read more at the NAIC website.
Note: Many companies have a variety of subsidiaries listed with the NAIC, the one rated here may be different than the one that writes your policy. Check with your company/agent for specific information.
