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MassMutual Life Insurance Reviews and Ratings

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MassMutual Ratings
Overall Rating: 4.47
J.D. Power: 3.70
NAIC: 4.97
AM Best Rating A++
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About MassMutual

Customer service/Claims (800) 272-2216
Corporate HeadquartersMassMutual Financial Group
1295 State St.
Springfield, MA 01111

Massachusetts Mutual Life Insurance Company was founded in 1851 and is still a mutual company, which means that its policyholders (rather than shareholders) share in the ownership and can receive dividends. Dividends are not guaranteed, but MassMutual has been paying them to eligible policyholders every year since 1869. The company expects to pay dividends of more than $1.7 billion in 2021.

MassMutual has the highest financial strength ratings and is known for its permanent life insurance policies and employee benefits as well as its innovative term products, including MassMutual Direct Term, which has a fast and easy application process.

The company is headquartered in Springfield, Mass., and works with more than 8,000 financial professionals across the country.

MassMutual Life Insurance Coverages

  • Whole life insurance
  • Term life insurance
  • MassMutual Direct term insurance
  • Universal life insurance
  • Variable universal life insurance
  • Hybrid long-term care/life insurance
  • Disability income insurance

In which states is MassMutual available?

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Les Masterson


Les, a former managing editor, insurance, at QuinStreet, has more than 20 years of experience in journalism. In his career, he has covered everything from health insurance to presidential politics.

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