Name: Mutual of Omaha Review
Item: Mutual of Omaha
Rating: 3.50
Author: Les Masterson

Ratings

Life

Overall Rating

Customer Service

Value for Price

Website and Apps

% Who Would Recommend to a Friend

AM Best Financial Strength Ratings

July 01, 2021

A+

HOW WE WEIGH OUR SCORE

Price50%
Customer service40%
Website and app5%
Recommend5%

WHAT IS THIS RATING?

A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.

A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.

Reasons for Buying

Customers of Mutual of Omaha originally decided to purchase from the company for these reasons:

28% Offered best price
24% Reputation
12% Recommended by friend or family member
12% Saw TV commercial
7% Saw online ad
5% Was the company my parents had
4% Financial strength rating
2% I had other insurance with this company
0% The company website and mobile apps are easy to use and helpful

What kind of life insurance do you have?

Permanent, including whole life

Term

Both

Other

How much do you pay annually for your life insurance policy (per person if have more than one life policy in your household)

$250 - $499

18%

Less than $250

13%

$500 - $749

12%

$2,250 - $2,499

11%

$750 - $999

10%

$1,000 - $1,249

$2,000 - $2,249

$4,000 or more

$2,500 - $2,749

$1,250 - $1,499

$1,750 - $1,999

$2,750 - $2,999

$3,000 - $3,249

$3,500 - $3,999

Go to Mutual of Omaha site now to get a quote

Best life insurance companies 2021: Mutual of Omaha

For every customer...a financial future imagined, planned and secured.

How Mutual of Omaha life insurance stacks up

Mutual of Omaha earned a 3.5 out of 5-star overall rating in our annual review of Best Life Insurance Companies. They earned 3.5 and 4 out of 5-star ratings across the board in price, customer service and website & apps.

When we asked Mutual of Omaha customers if they would recommend the company to others, 83% said yes.

Ratings on Website & Apps

Fairly satisfied / Fulfills my needs OK 33%
Average website and apps 28%
Completely satisfied / Outstanding website & apps that give me what I need and more 28%
Unsatisfied / website and/or apps are not fulfilling my needs 5%
Very unsatisfied / digital offering is severely lacking 3%

How do you prefer to deal with insurer and policy?

Phone 55%
In person 18%
Email 12%
Interactive website 9%
Mobile App 6%

Mutual of Omaha life insurance coverages

Whole life insurance
Term life insurance
Universal life insurance
Accidental death insurance
Long-term care insurance
Disability income insurance
Medicare supplement insurance
Medicare Part D prescription drug insurance
Critical illness insurance
Cancer, heart attack and stroke insurance
Dental insurance

About Mutual of Omaha

Founded as Mutual Benefit Health & Accident Association in Omaha, Nebraska, the company was first licensed to issue health and accident insurance in 1910. The company gradually grew over the next several decades, issuing hospital insurance to protect families during the Great Depression, and becoming licensed in all of the 48 states (at the time) and two territories in 1939.

The company changed its name to Mutual of Omaha and tripled its income in the 1950s. The company became even better known throughout the country when it started hosting Mutual of Omaha’s Wild Kingdom in 1963, which lasted on TV for 25 years and was revived for a few more years in the early 2000s.

In 2018 the company expanded its broad menu of insurance options to include Medicare Advantage coverage and Part D prescription drug plans, in addition to group vision and dental and guaranteed whole life product.

Contact Mutual of Omaha

Corporate Headquarters

3300 Mutual of Omaha Plaza,

Omaha, NE 68175

Life insurance customer service: 877-202-2676

In which states Mutual of Omaha is available?

States in which Mutual of Omaha is available
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Washington D.C.

Our survey asked policyholders to share experiences or give feedback that they would like to share with others looking to potentially buy from their current insurance company. Here's what they had to say:

"Good enough for me."

-Age 18, Arizona

"It is difficult to enroll, but the price is decent for what you are getting."

-Age 23, Texas

"My experience is very satisfying, a humane treatment without equal resolves all my issues quickly for me is the best I have found."

-Age 28, New York

"Okay company."

-Age 30, Utah

"My life insurance company is trustworthy and has a great service"

-Age 30, Arizona

"It's fine."

-Age 30, Indiana

"No hassle to get or maintain."

-Age 31, Pennsylvania

"I love my experience with them."

-Age 31, Florida

"Bliss and joy at how I've been treated."

-Age 32, Maryland

"You can get great coverage with them."

-Age 33, New Jersey

"Good customer service"

-Age 35, Pennsylvania

"Can't complain. Had good prices and reputable."

-Age 35, Arizona

"It's a positive experience"

-Age 36, Illinois

"They offer great life insurance rates."

-Age 36, North Carolina

"So far so good"

-Age 37, Georgia

"It is good to have but not in love with my experience."

-Age 38, Colorado

"It is trustable"

-Age 40, Oklahoma

"Price is good and within mmy budget."

-Age 40, California

"I'd recommend you look into all companies before choosing"

-Age 41, California

"I am satisfied by how they treat me."

-Age 42, Florida

"I advise others they should consider my life insurance company because they make you feel at ease. They take you step by step process to help you get covered with life insurance."

-Age 42, Kentucky

"It's been easy from day one"

-Age 44, Missouri

"This is very good. I like it"

-Age 45, Texas

"Haven't had one yet. Hope not to need to"

-Age 45, Virginia

"Great service and price."

-Age 47, Ohio

"It's good enough."

-Age 48, Virginia

"See if you can get a better rated first."

-Age 48, Alabama

"I have had a fairly easy process with Allstate and Mutal O as I have a couple of policies."

-Age 49, Kentucky

"Great customer service"

-Age 50, Tennessee

"They are alright. I haven't had any contact with them."

-Age 51, Ohio

"It's really very good"

-Age 51, Washington

"Service department isn't great."

-Age 53, Pennsylvania

"Fair price and good risk assessment"

-Age 53, Washington

"It's a great company overall"

-Age 54, Maine

"I can't say much as Ive had very little interaction since buying the poicy"

-Age 55, Ohio

"They have great rates and great customer service never had any issues"

-Age 55, North Carolina

"Caring and helpful I've found"

-Age 56, Pennsylvania

"I have had no reason to use my life insurance. My application was processed fast and money is automatically withdrawn every month"

-Age 56, Alabama

"The people I talk to with Mutual of Omaha have been great."

-Age 56, New Jersey

"No exam required and fair rates"

-Age 58, Georgia

"I would definitely recommend this insurance company. I did not have to debate over claims with them. They bill you on time. And talk to a real person over the phone."

-Age 60, Ohio

"Good customer service, lots to choose from, okay prices"

-Age 60, California

"I would tell them that they are easy to work with and has great customer service."

-Age 60, Florida

"Mutual of Omaha has been around forever and has a great reputation, as well as rates. I also live in Omaha Ne where it is located. In fact I live toward the downtown area and can see Mutual from my deck."

-Age 61, Nebraska

"I have health issues, so Ii am limited in my choices but they are very nice"

-Age 62, Alabama

"Affordable rates for a variety of coverage amounts, had a claim with them when family member died and they responded very quickly with payment that helped alot at that time."

-Age 63, Florida

"A great company for sure"

-Age 64, Florida

"Easy to do business with"

-Age 64, Florida

"Their good, but need more contact with their policyholders."

-Age 65, Pennsylvania

"Have positive experience with them"

-Age 65, Virginia

"I would recommend"

-Age 65, Washington

"No Exam!!!!!!"

-Age 66, Tennessee

"So far it was very good"

-Age 67, Florida

"I love my insurance co so Ii won't switch and tell others they should go for it with them. "

-Age 67, Massachusetts

"Shop around first and compare."

-Age 67, Mississippi

"Is one of the best"

-Age 68, North Carolina

"I had a rep sign me up, payment is automatically drawn, easy to deal with"

-Age 69, Pennsylvania

"Good company"

-Age 69, Illinois

"No hassle"

-Age 69, Illinois

"Great company to work with"

-Age 70, Ohio

"That it is easy."

-Age 70, California

"This company is fine"

-Age 70, Maine

"Good company"

-Age 70, Michigan

"Good reputable compamy"

-Age 70, Michigan

"Great customer service."

-Age 70, Michigan

"This is an excellent company. If you're over 50, get a policy as soon as possible to keep premiums down."

-Age 71, Pennsylvania

"Our policy is good but shop around before buying."

-Age 71, Texas

"Very good prices and customer service"

-Age 72, New York

"Difficult to communicate long wait in phone after trying to get answers off web"

-Age 73, Michigan

"No issues"

-Age 73, Michigan

"Easy to work with, affordable pricing"

-Age 73, New Jersey

"Good rates."

-Age 76, Washington

"Very good coverage, good price, good service."

-Age 79, Idaho

"Good rates and well known"

-Age 81, California

Other Companies to Consider:

Mutual of Omaha Life Insurance Reviews And Ratings

Ratings

HOW WE WEIGH OUR SCORE

WHAT IS THIS RATING?

HOW WE WEIGH OUR SCORE

WHAT IS THIS RATING?

Reasons for Buying

What kind of life insurance do you have?

How much do you pay annually for your life insurance policy (per person if have more than one life policy in your household)

Best life insurance companies 2021: Mutual of Omaha

How Mutual of Omaha life insurance stacks up

How likely to recommend?

Ratings on Website & Apps

How do you prefer to deal with insurer and policy?

Mutual of Omaha life insurance coverages

About Mutual of Omaha

Contact Mutual of Omaha

In which states Mutual of Omaha is available?

Other Companies to Consider: