Ratings

Life best-life-company-ratings
Overall Rating info icon info icon
Customer Service
Value for Price
Website and Apps
% Who Would Recommend to a Friend
83
AM Best Financial Strength Ratings info-icon info-icon November 08, 2020
A+
HOW WE WEIGH OUR SCORE
WHAT IS THIS RATING?

A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.

A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.

Reasons for Buying

Customers of Mutual of Omaha originally decided to purchase from the company for these reasons:
28%
Offered best price
24%
Reputation
12%
Recommended by friend or family member
12%
Saw TV commercial
7%
Saw online ad
5%
Was the company my parents had
4%
Financial strength rating
2%
I had other insurance with this company
0%
The company website and mobile apps are easy to use and helpful

What kind of life insurance do you have?

Permanent, including whole life
Term
Both
Other

How much do you pay annually for your life insurance policy (per person if have more than one life policy in your household)

$250 - $499
18%
Less than $250
13%
$500 - $749
12%
$2,250 - $2,499
11%
$750 - $999
10%
$1,000 - $1,249
8%
$2,000 - $2,249
8%
$4,000 or more
7%
$2,500 - $2,749
4%
$1,250 - $1,499
3%
$1,750 - $1,999
2%
$2,750 - $2,999
2%
$3,000 - $3,249
1%
$3,500 - $3,999
1%
life
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Best life insurance companies 2021: Mutual of Omaha

For every customer...a financial future imagined, planned and secured.

How Mutual of Omaha life insurance stacks up

Mutual of Omaha earned a 3.5 out of 5-star overall rating in our annual review of Best Life Insurance Companies. They earned 3.5 and 4 out of 5-star ratings across the board in price, customer service and website & apps.

When we asked Mutual of Omaha customers if they would recommend the company to others, 83% said yes.

How likely to recommend?

I would probably recommend this company
I would definitely recommend this company
Neutral
I would probably not recommend this company
I would not recommend this company

Ratings on Website & Apps

Fairly satisfied / Fulfills my needs OK
33%
Average website and apps
28%
Completely satisfied / Outstanding website & apps that give me what I need and more
28%
Unsatisfied / website and/or apps are not fulfilling my needs
5%
Very unsatisfied / digital offering is severely lacking
3%

How do you prefer to deal with insurer and policy?

Phone
55%
In person
18%
Email
12%
Interactive website
9%
Mobile App
6%

Mutual of Omaha life insurance coverages

  • Whole life insurance
  • Term life insurance
  • Universal life insurance
  • Accidental death insurance
  • Long-term care insurance
  • Disability income insurance
  • Medicare supplement insurance
  • Medicare Part D prescription drug insurance
  • Critical illness insurance
  • Cancer, heart attack and stroke insurance
  • Dental insurance

About Mutual of Omaha

Founded as Mutual Benefit Health & Accident Association in Omaha, Nebraska, the company was first licensed to issue health and accident insurance in 1910. The company gradually grew over the next several decades, issuing hospital insurance to protect families during the Great Depression, and becoming licensed in all of the 48 states (at the time) and two territories in 1939.

The company changed its name to Mutual of Omaha and tripled its income in the 1950s. The company became even better known throughout the country when it started hosting Mutual of Omaha’s Wild Kingdom in 1963, which lasted on TV for 25 years and was revived for a few more years in the early 2000s.

In 2018 the company expanded its broad menu of insurance options to include Medicare Advantage coverage and Part D prescription drug plans, in addition to group vision and dental and guaranteed whole life product.

Contact Mutual of Omaha

Corporate Headquarters

3300 Mutual of Omaha Plaza,

Omaha, NE 68175

Life insurance customer service: 877-202-2676

In which states is Mutual of Omaha life insurance available?

AL AK AZ AR CA CO CT DC DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY

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