| Ratings
July 01, 2021HOW WE WEIGH OUR SCORE
- Price50%
- Customer service40%
- Website and app5%
- Recommend5%
WHAT IS THIS RATING?
A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.
A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.
Customer Complaint Ratio
Best life insurance companies 2021: Northwestern Mutual
Helping families and businesses achieve financial security for more than 160 years.
How Northwestern Mutual life insurance stacks up
Northwestern Mutual earned a 3.5 out of 5-star rating in our annual review of Best Life Insurance Companies. They earned 3.5 and 4 out of 5-star ratings across the board in price, customer service and website & apps.
When we asked Northwestern Mutual customers if they would recommend the company to others, 82% said yes.
How likely to recommend?
- 42%I would definitely recommend this company
- 40%I would probably recommend this company
- 16%Neutral
- 1%I would not recommend this company
- 1%I would probably not recommend this company
Northwestern Mutual life insurance coverages
- Whole universal life insurance
- Term life insurance
- Universal life insurance
- Disability insurance
- Long-term care insurance
About Northwestern Mutual
Founded in Janesville, Wisconsin, in 1857, Northwestern Mutual moved to Milwaukee in 1859, where it is still headquartered today.
The company has grown significantly in the past 163 years, now with more than 4.5 million clients and the highest financial strength ratings. The company paid $4.8 billion to policyholders or their beneficiaries in life, disability and long-term care insurance claims in 2018. As a mutual company, Northwestern Mutual is owned by its policyholders, rather than stockholders, who can receive dividends based on the company’s investment performance. The company expects to pay a total of $6.2 billion in dividends to participating policyholders in 2021. Dividends are not guaranteed, but Northwestern Mutual has paid a dividend to its policyholders every year since 1872.
The company is also known for its network of more than 6,400 financial advisors throughout the country, who help clients with insurance protection, investments, and business and estate planning.
Contact Northwestern Mutual
Corporate Headquarters
Northwestern Mutual
720 East Wisconsin Avenue
Milwaukee, WI 53202-4797
Telephone: (414) 271-1444
Insurance and investments: (866)950-4644
In which states Northwestern Mutual is available?
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Our survey asked policyholders to share experiences or give feedback that they would like to share with others looking to potentially buy from their current insurance company. Here's what they had to say:
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