USAA Home Insurance Reviews And Ratings
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HOW WE WEIGH OUR SCORE
- Claims 20%
- Price 35%
- Customer_service 25%
- Recommend 5%
- Renew 5%
- Website_app 10%
WHAT IS THIS RATING?
A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.
A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.
AM best effective from: July 01, 2021 A++About USAA Home Insurance Company
In 1922, USAA was founded in San Antonio when 25 Army officers came together to insure each other’s automobiles. In the same year, Maj. Walter Moore purchases an automobile insurance policy and becomes USAA’s first member.
In 1923, membership was expanded to include Navy and Marine Corp officers.
By 1931 membership had doubled from 15,000 to 30,000, despite the Great Depression. In 1934 membership was expanded to include Foreign Service officers, State Department officials and their widows. In 1946, USAA added several new automated office machines, becoming an industry leader in technology.
Membership was opened to Air Force officers in 1948 and in 1969, USAA had it’s millionth member join, Officer Candidate Eugene Butel of Fort Sill, Oklahoma. In 1996, enlisted personnel become eligible for membership.
Their website, usaa.com, was launched in 1999 and by 2009 all men and women who are serving or have honorably served in the U.S. military and their families become eligible for membership. By 2017, USAA served over 12 million members, with a net worth of $31 billion.
USAA Home Insurance Coverages
- Dwelling
- Liability
- Medical payments to others
- Additional living expenses
- Home Insurance
- Renters Insurance
- Condo Insurance
- Rental Property
USAA Home Insurance Discounts
- Bundle and Save
- Claims-Free Discount
- Home Security Credit
- Other discounts may be available, it varies by state
USAA Home Insurance Additional Coverage
- Auto Insurance
- Valuable Personal Property Insurance
- Flood Insurance
- Life Insurance
- Annuities
- Umbrella Insurance
- Motorcycle, RV & Boat Insurance
- Small Business Insurance
- Dental
- Vision
- Medicare
- Collectibles Insurance
- Mobile Home Insurance
- Farm and Ranch Insurance
USAA: Best Home Insurance Company for Military
USAA earned the title of Best Home Insurance Company for Military in our annual review of the Best Home Insurance Companies. Although, due to their limited membership of military members or the immediate families of military members they were not included in our overall rankings, it is important to note that USAA received our highest InsureScore of 4.5 in all categories.
Ninety-five percent of customers responded that they planned to renew with USAA and 92% said they would recommend USAA home insurance to friends.
Customers appreciate USAA’s customer service, smooth claims handling and personalized approach to handling the uniqueness of military life.
How likely customers would recommend this company?
Customer Complaint Ratio
The complaint data is gathered from the NAIC Complaint Index, which collects complaint information from state insurance regulators and then compares a company’s performance to other companies in the same insurance market. The national average is always calculated to be 1.00; those above 1.00 are worse than the national average and those below are better (have less complaints) than the national average. Read more at the NAIC website.
Note: Many companies have a variety of subsidiaries listed with the NAIC, the one rated here may be different than the one that writes your policy. Check with your company/agent for specific information.
