Ratings
November 08, 2020A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.
A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.
Customer Complaint Ratio
USAA: Best home insurance company for military
USAA earned the title of Best Home Insurance Company for Military in our annual review of the Best Home Insurance Companies. Although, due to their limited membership of military members or the immediate families of military members they were not included in our overall rankings, it is important to note that USAA received our highest InsureScore of 4.5 in all categories.
Ninety-five percent of customers responded that they planned to renew with USAA and 92% said they would recommend USAA home insurance to friends.
Customers appreciate USAA’s customer service, smooth claims handling and personalized approach to handling the uniqueness of military life.
How likely to recommend?
Types Of Coverages Offered
- Dwelling
- Liability
- Medical payments to others
- Additional living expenses
- Home Insurance
- Renters Insurance
- Condo Insurance
- Rental Property
Discounts Offered
- Bundle and Save
- Claims-Free Discount
- Home Security Credit
- Other discounts may be available, it varies by state
Additional coverages offered
- Auto Insurance
- Valuable Personal Property Insurance
- Flood Insurance
- Life Insurance
- Annuities
- Umbrella Insurance
- Motorcycle, RV & Boat Insurance
- Small Business Insurance
- Dental
- Vision
- Medicare
- Collectibles Insurance
- Mobile Home Insurance
- Farm and Ranch Insurance
In which states is USAA home insurance available?
About USAA home Insurance
In 1922, USAA was founded in San Antonio when 25 Army officers came together to insure each other's automobiles. In the same year, Maj. Walter Moore purchases an automobile insurance policy and becomes USAA's first member.
In 1923, membership was expanded to include Navy and Marine Corp officers.
By 1931 membership had doubled from 15,000 to 30,000, despite the Great Depression. In 1934 membership was expanded to include Foreign Service officers, State Department officials and their widows. In 1946, USAA added several new automated office machines, becoming an industry leader in technology.
Membership was opened to Air Force officers in 1948 and in 1969, USAA had it's millionth member join, Officer Candidate Eugene Butel of Fort Sill, Oklahoma. In 1996, enlisted personnel become eligible for membership.
Their website, usaa.com, was launched in 1999 and by 2009 all men and women who are serving or have honorably served in the U.S. military and their families become eligible for membership. By 2017, USAA served over 12 million members, with a net worth of $31 billion.
Our survey asked policyholders to share experiences or give feedback that they would like to share with others looking to potentially buy from their current insurance company. Here's what they had to say:
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