Auto Club of Southern California Car Insurance Ratings

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Customer Satisfaction Ratings

(110 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
AUTO
90.50
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
81%
% of Customers
Who Plan to Renew
93%
Financial
Strength
Ratings

A+    February 26, 2014


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Reason for buying from Auto Club of Southern California
Customers of Auto Club of Southern California originally decided to purchase from the company for these reasons:
4% Saw a commercial.
18% The insurer's reputation.
38% The insurer offered the best price.
19% The insurer was recommended by a friend.
14% Was the company their parents had.
3% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 32%
  • 49%
  • 12%
  • 5%
  • 2%

Would you renew?
  • yes
  • no
  • 93%
  • 7%



About Auto Club of Southern California

The Auto Club of Southern California is an affiliate of AAA. It is headquartered in Los Angeles and is an advocate for auto safety by working to improve roads and traffic laws.

The Auto Club was founded in 1900 and has grown to become one of California’s largest auto insurers. In addition to auto insurance, the company also sells insurance for homes, RVs and boats.

Customer benefits include those familiar to any AAA member, such as travel planning and roadside assistance.  AAA also provides variety of mobile apps to make trip-planning easier, and AAA-certified car-repair shops.

Coverage Options
Usage-based. Rates can be based on your mileage and how you drive.
Offers 12-month policies. Your policy term can be one year before the next renewal.
Mobile app. The insurer offers an app for smartphones.

Note: Not all coverage options will be available in all states or for all customers. Some options may require extra premium. Details and eligibility will vary by insurer.
Discounts
Multi-policy. Discount for more than one type of policy with the same insurance provider.
Multi-vehicle. Discount for two or more vehicles on the same car insurance policy.
Academic achievement. Discount for full-time students who meet certain academic criteria.

Note: Not all discounts will be available in all states or for all customers. Details and eligibility will vary by insurer. Insurers may offer additional discounts not included on this list.

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Homeowner?
  • Yes
  • No
Married?
  • Yes
  • No
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