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Auto Club of Southern California Car Insurance Ratings

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Auto Club of Southern California
A+
   Effective Date: June 10, 2016
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Customer Satisfaction Ratings

(112 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
AUTO
77.9
% Who Would
Recommend to
a Friend
72%
% Who Plan
to Renew
85%
Financial
Strength
Ratings

A+    June 10, 2016


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Reason for buying from Auto Club of Southern California
Customers of Auto Club of Southern California originally decided to purchase from the company for these reasons:
32%The insurer offered the best price.
22%The insurer's reputation.
18%The insurer was recommended by a friend.
14%Was the company their parents had.
8%Saw a commercial.
3%Had other insurance with this company.
3%Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 30%
  • 42%
  • 24%
  • 3%
  • 1%

Would you renew?
  • yes
  • no
  • 85%
  • 15%



About Auto Club of Southern California

The Auto Club of Southern California received five stars for value for price and 4.5 stars for customer service in our annual best insurance companies survey. The company received 3.5 out of 5 stars for claims processing, which gave the Auto Club of southern California an overall score of 4 stars. A majority of our surveyed customers, 85 percent, say they plan to renew with this AAA affiliate. The Auto Club of Southern California is the 18th-largest car insurance carrier in the nation.

 

Six million members strong

The Auto Club of Southern California, a AAA affiliate, was founded in 1900 and has grown to become one of California’s largest auto insurers. It is headquartered in Los Angeles and is an advocate for auto safety by working to improve roads and traffic laws.

Covering many of the most densely populated areas in California is no easy feat. Auto Club of Southern California serves the following California counties: Inyo, Imperial, Kern, Los Angeles, Mono, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, Tulare, and Ventura.

Types of auto coverage

Offerings can vary by state.

  • Personal and commercial auto
  • Antique cars
  • Motorcycle
  • Boat/Personal watercraft

 

Other types of coverage

  • Homeowners
  • Renters
  • Condo
  • Umbrella
  • Small business
  • Life

 

Consider the Auto Club of Southern California for AAA perks and benefits

While there are a number of nationwide carriers who can provide you the coverages you need, if you are a SoCal resident, this insurer offers the opportunity to cash in on the host of benefits and discounts of being a AAA member, many of which are exclusive to Southern California. The site also offers a number of resources such as car-buying guides, and full-service travel planning. AAA also provides variety of mobile apps to make trip-planning easier and access to AAA-certified car-repair shops.

 

Contact information

Auto Club of Southern California: Main office

3333 Fairview Road

Costa Mesa, CA 92626

 

Customer service (inside California): 1-800-400-4222

Customer service (outside California): 1-800-222-4357

What's covered
Coverage Options
Usage-based. Rates can be based on your mileage and how you drive.
Offers 12-month policies. Your policy term can be one year before the next renewal.
Mobile app. The insurer offers an app for smartphones.

Discounts
Multi-policy. Discount for more than one type of policy with the same insurance provider.
Multi-vehicle. Discount for two or more vehicles on the same car insurance policy.
Academic achievement. Discount for full-time students who meet certain academic criteria.

Note: Not all discounts will be available in all states or for all customers. Details and eligibility will vary by insurer. Insurers may offer additional discounts not included on this list.