"I think its afforbable and offers good things"
-Age 25, New York
"Pretty straghtforward and offers really good discounts"
-Age 25, California
"I would tell them their agents are very knowledgable"
-Age 28, New York
"They need to switch to this company because it is affordable for all and has amazing customer service"
-Age 28, Connecticut
"I have not had a lot of experience with them"
-Age 29, Mississippi
"Their website is very easy to use, the pricing is fair. Pretty painless switch from my old insurance to this new one."
-Age 29, Washington
"There are a wide range of services they provide."
-Age 29, Kansas
"They are pretty easy and flexible to work with if you have an issue."
-Age 32, Connecticut
"They seem to be reliable and easy to use, but nothing special"
-Age 33, New Jersey
"Its average. Its a little expensive"
-Age 34, Massachusetts
"That they should check out all other options first, before choosing my insurance company."
-Age 37, Arkansas
"I would tell them that the have decent rates"
-Age 37, Georgia
"I would tell them that is the best around and that they should try it and it is worth the money."
-Age 38, Texas
"Iinsurance system seems good and unique."
-Age 38, Virginia
"They're good, but it's a little too pricey I think. I'd like to switch, but I never do."
-Age 38, Colorado
"They would get a great quote and price until something happens either at fault or not"
-Age 39, South Carolina
"They have great rates"
-Age 40, New Jersey
"I definitely support them for switching to my company."
-Age 40, Arizona
"My agent is very personable and takes care of his customers. And their assistance is excellent with the claims process."
-Age 41, Ohio
"They are easy to use!"
-Age 42, New Jersey
"Very good, recommended"
-Age 42, California
"iIdidn't have any issues with this company"
-Age 43, Maryland
"Very reasonable prices and very friendly."
-Age 46, South Carolina
"Good pricing."
-Age 46, Connecticut
"They're a good company but if you like to get things done kind of faster then the norm oh, you need to be patient then"
-Age 48, Texas
"I was involved in a small car accident that left significant damge to my car's exterior and it was not my fault nut needed to be fixed. I logged into my insurance compay's website and filed a claim, which was very quick and easy to accomplish accuratley. I received an email asking for pictures of the damage and the other driver's auto insurance information, which I submutted. Then, in about three days later my insurance comapany emailede me with a detailed explanation about where to take my car to be fixed, an estomated cost and that the other driver's insurance would be paying the entire bill since he was found at fault. They also conveyed their concern for being involved in the accident and asked if there was anyhing else they could do to make this experience easier and thanked me for being a valued customer!"
-Age 48, Massachusetts
"While I have never had to file a claim, my insurance company offers very good prices with a variety of discounts, and communicates very well when I have a question or I need to submit some form of documentation."
-Age 53, Arizona
"They have the best service"
-Age 53, DC
"They have good prices"
-Age 54, Florida
"Good customer service, never had any issues"
-Age 55, Ohio
"I'm not switching any time soon."
-Age 55, Massachusetts
"I never had any issues. Easy to understand all communications"
-Age 59, Pennsylvania
"Very reputable insurance company. They handled my claim within a timely fashion. Did not have to debate with insurance company over anything. You should definitely choose travelers."
-Age 60, Ohio
"I don't feel connected"
-Age 60, Vermont
"The claim process for a roof that was damaged Was very easy and convenient"
-Age 61, South Carolina
"So far, so good."
-Age 62, Minnesota
"Good price, nothing special about service, decent website"
-Age 62, Texas
"I have had extremely positive experience especially with claims."
-Age 63, Washington
"Be sure you get the best rates"
-Age 64, Florida
"Great customer service. Easy to file a claim. Average pricing."
-Age 64, Florida
"Great coverage and great service"
-Age 64, Georgia
"Travelers has been a great insurance company for us. We like the fact that they don't spend a lot of money on annoying television advertising."
-Age 65, New York
"Customer service, especially on a claim is very responsive"
-Age 66, New York
"They were very prompt and responsive when contacted about a claim, and followed through and kept me informed about each step of the process."
-Age 66, Pennsylvania
"Easy to deal with, listen get the job done"
-Age 66, Arizona
"They are fair and reputable."
-Age 67, New York
"I just changed to a new insurance company and it's too early to make a determination."
-Age 67, Washington
"They're expensive, but handle claims well."
-Age 67, Colorado
"The provide good customer service."
-Age 68, New York
"Am satisfied with price. Have not had to file a claim but am confident it will be an easy process."
-Age 68, North Carolina
"Be careful they don't want to pay claims"
-Age 68, Pennsylvania
"It is easier than you think"
-Age 68, Texas
"Go for it if you want a mediocre company."
-Age 69, Washington
"I would tell them that from what I have seen from mail I get from other insurance companies that say they will save me money, that my insurance is a lot less than theirs. There is no way they could give me a lower price."
-Age 69, Illinois
"It that familiar with because I am a new customer"
-Age 70, California
"Great discounts."
-Age 71, Missouri
"I would tell them how great the customer service was after my claim for an accident was filed."
-Age 71, Ohio
"Have had good customer service experience."
-Age 71, Pennsylvania
"Great service."
-Age 71, Virginia
"They are there when you need them and are always very helpful. They give excellent customers service and great coverage for a fair price."
-Age 71, Virginia
"Competitive rates. Trustworthy brand. Lowest rates when compared to other."
-Age 71, Florida
"I haven't needed to make a claim yet on my Traveler's policy, but it was easy to set up the policy and the cost was much lower, $200, than I was paying to Liberty Mutual for the same coverage."
-Age 72, Ohio
"Good except price increase"
-Age 72, Washington
"They keep you covered and you get a discount for home and auto."
-Age 72, Washington
"Has good prices and coverage"
-Age 73, Virginia
"Travelers has been great to work with through all the years I've had them. Any time I've had a question or problem, they were there to help me in a flash. Very dependable to say the least and at a decent price."
-Age 73, Connecticut
"Very helpful and quick to file your claim."
-Age 74, Oklahoma
"Rates go up every year!!!"
-Age 74, South Carolina
"They followup quickly on claims, pricing is comparable, they give good discounts, local agent is very knowledgeable and pleasant"
-Age 76, Massachusetts
"Their prices are so so but their customer service and claims depart. were very good to deal with."
-Age 76, New Jersey
"My agent handled getting quotes for me and it was easy."
-Age 78, New York
"Very easy to deal with. "
-Age 80, New Jersey