Travelers Car Insurance Ratings
Customer Satisfaction Ratings
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- already have
- yes
- not sure
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- 50%
- 29%
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- 91%
- 9%
Best Auto Insurance Companies 2017
Receiving a perfect 5-star rating for claims processing ensured Travelers insurance received a strong overall score of 91.2. The insurer received 4.5 stars for customer service and value for price, and 91 percent of surveyed policyholders said they plan to renew. However, 84 percent said they would recommend the company. Travelers is the 10th-largest auto insurance provider in the nation.
Protecting against loss for more than 160 years
Travelers insurance was formed from two separate companies, the St. Paul Fire and Marine Insurance Co. established in 1853 and Travelers Insurance Co. founded in 1864. As the name implies, Travelers insured people who were traveling by train or steamboat at a time when such travel less safe and reliable. In 1866, Travelers expanded to include all types of accidents, not just those that occurred when traveling.
The united companies have issued some impressive firsts – the first policy on the automobile in 1897, as well as the first policy for space travel in 1969. The two companies had been writing policies for nearly 100 years before some of its competitors even entered the market. They merged into one in 2004 under the name was the St. Paul Travelers Companies. Three years later, it changed its name to The Travelers Companies.
Today, Travelers has large offices in Hartford, Conn., New York City and St. Paul, Minn.
Types of auto coverage
Offerings can vary by state.
- Personal and commercial auto
- Pay-as-you-drive program: Intellidrive
- Boat
Other types of coverage
- Homeowners
- Renters
- Condo
- Flood
- Umbrella
- Business
- Wedding
Consider Travelers for an experienced company around the globe
If you enjoy the feeling of security that comes from doing business with a long-established and widely recognized business, Travelers might be a good option. The Fortune 500 company’s deep roots in insurance have reached around the globe as its services are also available in Canada, United Kingdom and Ireland. Combine that history with today’s tech tools , such as the telematics tracking program IntelliDrive (available in certain states) and mobile apps for easy access, and you have a well-rounded choice for your insurance needs.
Contact information
Corporate offices
385 Washington St
St Paul, MN 55102
Customer service: 1-800-842-5075
Claims: 1-800-252-4633
Usage-based. Rates can be based on your mileage and how you drive. Accident forgiveness. Your rates won't increase after your first accident. Vanishing deductible. Your deductible will be reduced as long as you have no accidents or moving violations. New car replacement. If you total your car the insurer will pay for a new car. Mobile app. The insurer offers an app for smartphones. Multi-policy. Discount for more than one type of policy with the same insurance provider. Multi-vehicle. Discount for two or more vehicles on the same car insurance policy. Defensive driver. Discount for an approved defensive driving or driver improvement class. Academic achievement. Discount for full-time students who meet certain academic criteria. Safe driver/clean record. Discount for no accidents or traffic violations, usually for three or five years.