Travelers is the top-ranked national insurer in Insure.com’s 2026 Best Car Insurance Companies survey, earning high marks for customer satisfaction, ease of service, comprehensive policy options, and competitive premiums. With an A++ financial strength rating from AM Best and strong digital tools, Travelers offers reliable protection and value for drivers who want affordable, flexible coverage from a trusted national carrier.
Laura Longero is an insurance expert and executive editor of CarInsurance.com. With 15 years of experience simplifying complex financial topics, Laura provides clear, expert-backed guidance to help drivers make smart, confident decisions. Before joining CarInsurance.com, she was an award-winning editor for the USA Today Network.
Leslie Kasperowicz is an insurance expert and the executive editor of Insurance.com. Before joining QuinStreet, she was managing editor at Quote.com has a decade of experience writing about insurance. She also spent four years in customer service with Farmers Insurance.
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Travelers is No. 1 among national carriers in our ranking of the Best Car Insurance Companies for 2026, with a rating of 4.55 stars out of 5. Travelers received an A++ credit rating for financial stability from AM Best.
Travelers stands out as one of the top-performing national auto insurers for 2026, ranking No. 1 in Insure.com’s Best Car Insurance Companies survey. With consistently high scores for customer satisfaction, policy offerings and digital experience, Travelers delivers substantial value for drivers who want reliable coverage and a smooth customer experience.
Backed by an A++ (Superior) financial strength rating from AM Best and competitive premiums averaging $175 per month for full coverage, Travelers offers affordability without sacrificing quality.
The company’s diverse range of coverage options, accessible online tools, and independent agent network make it an excellent choice for drivers who prioritize both convenience and confidence in their insurer.
Keep reading for a breakdown of the ratings for the Travelers for the 2026 Insure.com Best Auto Insurance Companies survey.
Insure.com surveyed 2,000 auto insurance customers, who rated their insurers on service quality, claims handling, policy options, discounts, digital tools and bundling. Scores were combined with AM Best financial strength ratings, NAIC complaint data and premium rate data from Quadrant Information Services to produce each insurer’s final rating.
Travelers is a good choice for you if:
It might not be the best choice if:
Our agents make it hassle-free to get the right quote.
Travelers has one of the lowest monthly premiums when compared to its competitors at $175 per month for full coverage. Erie, American Family and Auto-Owners have cheaper premiums, but the difference amounts to $10 or so.
The table below displays the monthly premiums for full coverage from the carriers included in our 2026 survey.
Travelers’ customers are really happy – the company received the top score for customer satisfaction out of all national carriers in this year’s survey, at 89%. This number represented a 14% increase over last year’s customer satisfaction rate. Competitors like Nationwide and Allstate also scored well, but not as highly as Travelers.
When it comes to how easily policyholders can access services and policy documents, Travelers’ customers again gave it high marks, scoring 89. While this wasn’t the highest score, it was a solid showing.
When it comes to its policy offerings, Travelers was the top overall company (tied with Erie) and the top national carrier, scoring 92%.
Most of Travelers’ customers – 86% – said they’d recommend the company, and this is one point lower than average in this category.
When it comes to trustworthiness – a metric that typically challenges insurance companies – Travelers scores high marks with a score of 93%. All companies scored in the 80th to 90th percentile in this category.
Most customers said they would renew their policies with Travelers. Although not one of the highest scores, it was only two percentage points below the national carrier category winners, Nationwide and Farmers, with a score of 94%.
Travelers earned the top national carrier scores in both the claims handling and digital experience categories. While its scores for discounts and bundling aren’t as high, most insurers scored in the 50th or 60th percentile in the discounts category and in the 60th to 80th percentile in the bundling category.
Travelers offers the following auto insurance coverages, though availability varies by state.
Here’s how you can lower your car insurance rates with Travelers auto insurance discounts:
AL AK AZ AR CA CO CT DC DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY
Note: Availability of Travelers products may vary by state and channel. In some states, certain products cannot be purchased separately. In other areas, not limited to California, you can purchase the products through local independent agents.
The Travelers Companies traces its origins to the mid-1800s, beginning with St. Paul Fire and Marine Insurance Company (founded in 1853) and The Travelers Insurance Company in Hartford (established in 1864).
Now one of the largest property-and-casualty insurers in the country, Travelers distributes its products primarily through a broad national network of thousands of independent agents and brokers.
The company is recognized for its strong underwriting discipline, stable financial performance, and diversified business mix across personal, business, and specialty insurance, consistently generating billions in annual revenue while maintaining solid financial strength ratings.
Contact: Call 1-800-252-4633 or visit MyTravelers.com.
Methodology
In 2025, Insure.com surveyed more than 2,000 insurance consumers through an independent research firm, Dynata. Customers named their insurer and rated it on customer satisfaction, ease of service, policy options, claims handling, digital experience, discounts and bundling home with auto. We also asked whether they planned to renew, would recommend their insurer to friends and family and trusted their insurer.
For insurers with enough survey responses, we added:
With guidance from Prof. David Marlett, Ph.D., we applied the following weights to calculate each company’s final rating:
Each insurer received a rating between 0.5 and 5 stars.