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Travelers Car Insurance Ratings

Compare Quotes from Top Car Insurance Companies



Customer Satisfaction Ratings

(177 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
AUTO
84.40
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
75%
% of Customers
Who Plan to Renew
90%
Financial
Strength
Ratings

A++    March 20, 2015


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Reason for buying from Travelers
Customers of Travelers originally decided to purchase from the company for these reasons:
7% Saw a commercial.
15% The insurer's reputation.
33% The insurer offered the best price.
20% The insurer was recommended by a friend.
10% Was the company their parents had.
10% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 32%
  • 43%
  • 21%
  • 3%
  • 1%

Would you renew?
  • yes
  • no
  • 90%
  • 10%



About Travelers

The Travelers Cos. is headquartered in St. Paul, Minnesota, although its insurance operations are based in Hartford, Connecticut. Travelers’ “Responsible Driver” policies offer forgiveness for one accident and one minor violation every 36 months, so your rate won’t go up.

Coverage Options
Usage-based. Rates can be based on your mileage and how you drive.
Accident forgiveness. Your rates won't increase after your first accident.
Mobile app. The insurer offers an app for smartphones.

Note: Not all coverage options will be available in all states or for all customers. Some options may require extra premium. Details and eligibility will vary by insurer.
Discounts
Multi-policy. Discount for more than one type of policy with the same insurance provider.
Defensive driver. Discount for an approved defensive driving or driver improvement class.
Academic achievement. Discount for full-time students who meet certain academic criteria.
Safe driver/clean record. Discount for no accidents or traffic violations, usually for three or five years.

Note: Not all discounts will be available in all states or for all customers. Details and eligibility will vary by insurer. Insurers may offer additional discounts not included on this list.

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Homeowner?
  • Yes
  • No
Married?
  • Yes
  • No
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