Farmers auto insurance review 2026

Ranked No. 8 in Insure.com’s 2026 Best Auto Insurance Companies list, Farmers earns high marks for satisfaction, renewals and trust, backed by solid financial stability. This review breaks down how Farmers performs across cost, coverage options and customer experience to help drivers decide if the value matches the price.

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Our take

Farmers is one of the most expensive auto insurers in Insure.com’s 2026 survey, with full coverage averaging $257 per month, well above the national average of $209. Only Allstate and Mercury had higher premiums. 

While Farmers earns solid renewal and recommendation scores, it trails competitors in customer satisfaction, policy offerings and discounts. Claims handling and ease of service also fall below the category average, showing that Farmers may not offer the same value as lower-priced competitors. 

Still, a strong agent network and reliable digital tools help the company maintain steady loyalty among drivers who prefer personalized service over the lowest premium.

How we calculated this rating

Insure.com surveyed 2,000 auto insurance customers, who rated their insurers on service quality, claims handling, policy options, discounts, digital tools and bundling. Scores were combined with AM Best financial strength ratings, NAIC complaint data and premium rate data from Quadrant Information Services to produce each insurer’s final rating.

Farmers rankings

8
Farmers
3.52 Insure.com Score
Average Premium
$257 per month
Customer Survey
NAIC
AM Best Rating
A
Effective date:
Pros and cons
Pros:
  • High renewal rate tied with Nationwide among national carriers
  • Strong agent network and solid digital tools
  • Above-average recommendation score from policyholders
Cons:
  • One of the most expensive insurers in the survey
  • Below-average scores for customer satisfaction and claims handling
  • Limited discounts compared to competitors
  • Weaker policy offerings than most national carriers

Who should buy Farmers insurance?

Farmers is a good choice for you if:

  • You want to work with an agent
  • You want to stay with the same company for a long time

It might not be the best choice if:

  • You want the cheapest auto insurance possible

Our agents make it hassle-free to get the right quote.

Call (844) 814-8854
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Farmers auto insurance cost: Coverage and competitor comparison

Farmers is one of the more expensive auto insurance companies in our 2026 survey, with a monthly full coverage rate of $257. The average monthly premium was $209. The only companies that are more expensive are Allstate and Mercury.

See more rates in the table below.

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How Farmers scores for customer satisfaction, ease of service and policy offerings

When Farmers’ auto insurance customers were asked whether they were satisfied with the company, 84% of customers said they were, which is 1 point below the category average of 85%.

However, when it comes to the ease of accessing policy documents and services, Farmers scored below average – and below competitors like Allstate, Liberty Mutual and Mercury – with a score of 85%.

The policy offerings category measures customer satisfaction with the amount of coverage a company offers. Farmers had lower overall satisfaction in this category, with a score of 77% – 7 points below the category average of 84%.

CompanyCustomer satisfactionEase of servicePolicy offerings
Farmers84%85%77%
Amica77%84%82%
Mercury89%95%89%
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How Farmers scores on customer recommendations, trust and renewals

Eighty-seven percent of Farmers’ customers said they’d recommend the auto insurer to their family members and friends, which was average. When it comes to trustworthiness, Farmers’ score was 1 point below average, with a score of 89%. 

Finally, 94% of Farmers customers said they’d renew. This was Farmers’ best showing by far, tying with Nationwide as the top national carrier in the renewal rate category.

CompanyRecommended by customersTrustworthinessRenewal rate
Farmers87%89%94%
Amica79%85%92%
Mercury89%100%95%
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How Farmers scores for claims handling, digital experience, auto and home bundling and discounts

Claims handling was a less successful category for most insurers, and Farmers was no exception. Its score of 74% in the claims handling category was 4 points below the average and 8 points behind the top national scorer, Travelers.

For digital experience, it did better with a score of 80%, only 2 points behind the category average. Digital experience measures customers’ satisfaction with a company’s mobile app and website user experience.

For discounts, Farmers scored worse than average. Its overall discount score was 12 points lower than the average. However, the home/auto bundling score was only two points lower than average.

CompanyClaims handlingDigital experienceDiscountsAuto and home bundling
Farmers74%80%49%76%
Amica66%70%59%78%
Mercury80%93%56%71%
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Types of car insurance coverages offered by Farmers

Farmers offers a range of car insurance coverages that protect you, your vehicle and others on the road. 

Common car insurance coverages

  • Liability: Injuries and property damage you cause to others in an at-fault accident
  • Comprehensive: Damage to your car from non-collision events like theft, fire, vandalism or weather
  • Collision: Damage to your car if it hits another vehicle or object, regardless of fault
  • Uninsured and underinsured motorist coverages: Medical bills and property damage if you’re hit by a driver with little or no insurance
  • Medical payments: Medical expenses for you and your passengers after an accident, regardless of fault
  • Personal Injury Protection (PIP): Medical bills, lost income and essential services after an accident, regardless of fault

Additional car insurance coverage

  • Towing and roadside service: Services like towing, jump-starts, lockouts, flat-tire changes and fuel delivery
  • Rental car reimbursement: Cost of a rental car while your vehicle is being repaired after a covered claim.
  • Rental alternative coverage/Loss of use: Pays you a set daily amount to use rideshare, taxis or public transit while your car is in the shop after a covered loss.
  • Original equipment manufacturer (OEM)/New original parts: Covers repairs using original manufacturer parts when they’re available. Eligible for vehicles up to 10 years old.
  • Accident forgiveness: Prevents your premium from increasing after your first at-fault accident (eligibility rules apply).
  • Rideshare and food delivery: Protects drivers working for services like Uber, Lyft and, in some states, app-based food delivery.
  • New car replacement/Vehicle replacement plus: Helps replace your car with a new or newer model if it’s totaled. Coverage features vary by state and may depend on your car’s age and mileage.
  • Customized equipment: Covers the cost to repair or replace permanently installed aftermarket upgrades
  • Glass deductible buyback/$100 glass deductible: Lets you repair or replace damaged glass with a lower or fixed deductible.
  • Personal umbrella policy: Adds extra liability protection above your auto policy limits.
  • Gap insurance/Residual debt coverage: Covers the difference between your car’s value and what you still owe on your loan or lease if it’s totaled.

Farmers auto insurance discounts

Farmers auto insurance discounts can reduce your premium based on your driving history, vehicle features and how you pay. New customers who switch to Farmers often save around $440 per year on average nationwide, though savings and discount availability vary by state.

  • Bundle and save: 10% on auto and home bundle
  • ePolicy: Applies to individuals who agree to receive the policy documents online
  • Good Payer: Available to policyholders with no late billing fees in the 12 months before policy renewal
  • Youthful Driver: Drivers under age 25 who live with and are the child/grandchild of a Farmers auto policyholder insured 12+ months
  • On your own: Drivers under 29, active 12+ months on a previous household Farmers Insurance Group policy, who have moved to a new household
  • Auto Pay/EFT: Get a discount if you set up autopay for monthly insurance premiums
  • Save with the Signal app: Monthly rewards of up to $100. Not available in Hawaii, Florida, New York and South Carolina
  • Affinity: Members, employees or retirees of approved groups or qualifying active/retired/honorably discharged military, are eligible for this discount
  • Loyalty: Policy renews with no more than one at-fault, chargeable accident in the past year
  • Safe driver: Rated drivers with valid license and no chargeable accidents/citations in past 3 years
  • Good student: Full-time students under age 25 with a 3.0  GPA or better
  • Distant student: Rated student drivers under age 23 attending school 100+ miles away
  • Five-year accident-free: No ratable driver in household has an at-fault chargeable accident in past 5 years
  • Shared family car: Applies when the household has one driver age 20 or younger and more active drivers than vehicles
  • Mature/defensive/senior driver: Drivers 55+ who completed state-approved safe driver training in the past 3 years
  • Pay in full: Full premium paid at the beginning of the term qualifies for a discount
  • Homeowner: For homeowners, regardless of who insures it
  • Anti-theft: Vehicles equipped with qualifying anti-theft/protective devices, such as tracking systems systems

States where Farmers offers coverage

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Table

States where Farmers offers coverage
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Virginia
Washington
Washington, D.C.
Wisconsin
Wyoming
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AL AK AZ AR CA CO CT DC DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY

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Company background: Farmers at a glance

Farmers

Founded in 1928, Farmers Insurance has grown from a small California auto insurer into one of the largest multiline carriers in the United States. Today, Farmers serves more than 10 million households with over 19 million individual policies across auto, home, life and specialty insurance products.

The company operates through a broad network of more than 48,000 exclusive and independent agents, backed by thousands of claims professionals and service representatives nationwide. This combination of local agent expertise and robust digital tools makes Farmers a well-established choice for drivers seeking flexible coverage options and personalized support.

Financially, Farmers remains a stable and well-capitalized insurer. The company generates more than $12 billion in annual auto and home insurance premiums. Its long-standing focus on diversified insurance products, conservative underwriting and agent-driven service has made Farmers a consistent and recognizable presence in the U.S. insurance market.

Contact Farmers: Call 1-888-327-6335 or visit www.farmers.com.

Resources & Methodology

Methodology

In 2025, Insure.com surveyed more than 2,000 insurance consumers through an independent research firm, Dynata. Customers named their insurer and rated it on customer satisfaction, ease of service, policy options, claims handling, digital experience, discounts and bundling home with auto. We also asked whether they planned to renew, would recommend their insurer to friends and family and trusted their insurer.

For insurers with enough survey responses, we added:

  • AM Best financial strength ratings, which measure an insurer’s ability to pay claims
  • NAIC complaint index scores, which show how many customer complaints an insurer receives relative to its size
  • Average premium data from Quadrant Information Services for a hypothetical 40-year-old driver with a clean driving record, good credit score, 12-mile daily commute and full coverage policy on a Honda Accord LX with liability limits of 100/300/100.

With guidance from Prof. David Marlett, Ph.D., we applied the following weights to calculate each company’s final rating:

  • Customer survey: 40%
  • AM Best: 25%
  • Average premium: 20%
  • NAIC complaints: 15%

Each insurer received a rating between 0.5 and 5 stars.

author image
Laura Longero
Executive Editor

 
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Laura Longero is an insurance expert and executive editor of CarInsurance.com. With 15 years of experience simplifying complex financial topics, Laura provides clear, expert-backed guidance to help drivers make smart, confident decisions. Before joining CarInsurance.com, she was an award-winning editor for the USA Today Network.

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