Farmers Auto Insurance Ratings

Best Auto Insurance Companies 2021: How Farmers Auto Insurance compares

Farmers earned an InsureScore of three and a half out of five stars in our annual review of Best Auto Insurance Companies. They received a three and a half-star InsureScore in claims, customer service and website & apps, and a three-star score in price. 

When we asked Farmer customers if they would recommend the company to others, 70% said yes and 91% said they planned to renew their plan. 

In the 2020 J.D. Power Auto Insurance study, Farmers got an above-average score in auto insurance claims satisfaction but a below-average score in auto insurance shopping.

Gauging an insurance company

Before buying with a company it is wise to check on a company's financial strength and complaint record. The A.M. Best rating listed above gives you an idea of Farmers Insurance's financial strength to pay claims. A complaint ratio can be found on the National Association of Insurance Commissioners (NAIC) site. The median complaint ratio from the NAIC is always 1.00. This means half of the insurers have a complaint ratio of under 1.00 and half have a ratio above. Basically, numbers lower than 1.00 are better with fewer complaints than the median and a number higher than 1.00 has more complaints than the median.

Company Background

Success stories

Farmers Automobile Inter-Insurance Exchange was founded 1928 by two men with the common interest of providing quality auto insurance for farmers and ranchers.

Though their timing wasn't ideal as the country slid into the Great Depression, Farmers weathered the nation's economic woes. It was one of few insurance companies able to pay its policyholders' claims in cash, rather than IOUs.

Today, the company has grown well beyond policies for farmers; it covers 10 million households across all 50 states. In fact, Farmers has covered so many types of claims, the company’s website features a “Hall of Claims” sharing some incredulous stories of covered claims.

Farmers Insurance Group of Companies also include:

• Foremost Insurance Group
• Mid-Century Insurance
• The Bristol West Insurance Group
• 21st Century Insurance Group

Consider Farmers for rideshare drivers

If you’re considering becoming a rideshare driver for popular services such as Uber and Lyft, consider Farmers for your insurance policy. As this relatively new insurance market emerges, Farmers is one of the few insurers offering rideshare policies in several states. A ridesharing endorsement will help to protect you during the period where the app is on before and after you have a passenger – also known as Period 1 – where insurance coverage from the rideshare company is notoriously low.

Contact information

Corporate headquarters
6301 Owensmouth Avenue
Woodland Hills, CA 91367
Customer service: 1-888-327-6335
Claims: 1-800-435-7674