Nationwide Car Insurance Ratings

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Customer Satisfaction Ratings

(185 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
AUTO
90.50
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
76%
% of Customers
Who Plan to Renew
89%
Financial
Strength
Ratings

A+    March 27, 2012


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Reason for buying from Nationwide
Customers of Nationwide originally decided to purchase from the company for these reasons:
8% Saw a commercial.
10% The insurer's reputation.
39% The insurer offered the best price.
23% The insurer was recommended by a friend.
10% Was the company their parents had.
4% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 26%
  • 50%
  • 17%
  • 5%
  • 1%

Would you renew?
  • yes
  • no
  • 89%
  • 11%



About Nationwide

Nationwide began as a mutual insurance company (owned by policyholders) to provide auto insurance to farmers in Ohio. The company started in Columbus as the Farm Bureau Mutual by eight farm bureaus in 1925 and sold its first policy a year later. With the help of locally based organizations, it began expanding within two years into five states: West Virginia, Maryland, Delaware, Vermont and North Carolina. By 1943, the company was operating in 12 states and the District of Columbia.

Nationwide continued to expand over the next dozen years. And it became obvious that Farm Bureau Mutual had outgrown its original goals as well as its name. In 1955, after a western expansion that included another 20 states had been completed, the company changed its name to Nationwide Insurance.

In 1978, Nationwide completed its 40-story international headquarters in Columbus, Ohio. The structure remains the largest single office building in Central Ohio.

Nationwide Corp., a wholly owned subsidiary of Nationwide Mutual Insurance Co., has been a private company since 2009 when it bought the outstanding shares of common stock of its subsidiary Nationwide Financial Services that it didn't own already.

In 1950, Nationwide became the first auto insurance company to offer a discount to policyholders who completed a driver safety course and, in 1963, it was the first automobile insurance company to offer an incentive for its drivers to wear their seat belts.

Nationwide's discounts include safe driving, anti-theft devices, good students and family members living in the same house. It also offers a vanishing deductible program.

You can insure your boat, motorcycle, scooter, moped and RV with Nationwide as well, among other lines.

Coverage Options
Usage-based. Rates can be based on your mileage and how you drive.
Accident forgiveness. Your rates won't increase after your first accident.
Vanishing deductible. Your deductible will be reduced as long as you have no accidents or moving violations.
New car replacement. If you total your car the insurer will pay for a new car.
Mobile app. The insurer offers an app for smartphones.

Note: Not all coverage options will be available in all states or for all customers. Some options may require extra premium. Details and eligibility will vary by insurer.
Discounts
Multi-policy. Discount for more than one type of policy with the same insurance provider.
Multi-vehicle. Discount for two or more vehicles on the same car insurance policy.
Defensive driver. Discount for an approved defensive driving or driver improvement class.
Academic achievement. Discount for full-time students who meet certain academic criteria.
Safe driver/clean record. Discount for no accidents or traffic violations, usually for three or five years.

Note: Not all discounts will be available in all states or for all customers. Details and eligibility will vary by insurer. Insurers may offer additional discounts not included on this list.

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Homeowner?
  • Yes
  • No
Married?
  • Yes
  • No
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