Nationwide Car Insurance Ratings

   Effective Date: November 20, 2015
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Customer Satisfaction Ratings

(161 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A+    November 20, 2015

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Reason for buying from Nationwide
Customers of Nationwide originally decided to purchase from the company for these reasons:
33%The insurer offered the best price.
21%Was the company their parents had.
17%The insurer was recommended by a friend.
17%The insurer's reputation.
6%Saw a commercial.
3%Had other insurance with this company.
3%Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 32%
  • 47%
  • 16%
  • 5%
  • 0%

Would you renew?
  • yes
  • no
  • 93%
  • 7%

About Nationwide

Nationwide car insurance received 5 stars for pricing and 4.5 stars for customer service and its overall score in our best car insurance companies survey.  A noteworthy 93 percent of surveyed customers say they will renew their Nationwide auto insurance policy.  Based in Columbus, Ohio, Nationwide is the 8th largest auto insurance carrier in the nation.  The famous “Nationwide is on your side” marketing slogan has been in use since 1966.

Nationwide background:

Nationwide began as a mutual insurance company (owned by policyholders) to provide auto insurance to farmers in Ohio. The company started in Columbus as the Farm Bureau Mutual by eight farm bureaus in 1925 and sold its first policy a year later. With the help of locally based organizations, it began expanding within two years into five states: West Virginia, Maryland, Delaware, Vermont and North Carolina. By 1943, the company was operating in 12 states and the District of Columbia.

Nationwide continued to expand over the next dozen years. And it became obvious that Farm Bureau Mutual had outgrown its original goals as well as its name. In 1955, after a western expansion that included another 20 states had been completed, the company changed its name to Nationwide Insurance.

In 1978, Nationwide completed its 40-story international headquarters in Columbus, Ohio. The structure remains the largest single office building in Central Ohio.

Nationwide Corp., a wholly owned subsidiary of Nationwide Mutual Insurance Co., has been a private company since 2009 when it bought the outstanding shares of common stock of its subsidiary Nationwide Financial Services that it didn't own already.

In 1950, Nationwide became the first auto insurance company to offer a discount to policyholders who completed a driver safety course and, in 1963, it was the first automobile insurance company to offer an incentive for its drivers to wear their seat belts.

Nationwide's discounts include safe driving, anti-theft devices, good students and family members living in the same house. It also offers a vanishing deductible program.

You can insure your boat, motorcycle, scooter, moped and RV with Nationwide as well, among other lines.

What's covered
Coverage Options
Usage-based. Rates can be based on your mileage and how you drive.
Accident forgiveness. Your rates won't increase after your first accident.
Vanishing deductible. Your deductible will be reduced as long as you have no accidents or moving violations.
New car replacement. If you total your car the insurer will pay for a new car.
Mobile app. The insurer offers an app for smartphones.

Multi-policy. Discount for more than one type of policy with the same insurance provider.
Multi-vehicle. Discount for two or more vehicles on the same car insurance policy.
Defensive driver. Discount for an approved defensive driving or driver improvement class.
Academic achievement. Discount for full-time students who meet certain academic criteria.
Passive restraint/air bag. Discount for factory-installed safety devices such as an air bag.
Safe driver/clean record. Discount for no accidents or traffic violations, usually for three or five years.

Note: Not all discounts will be available in all states or for all customers. Details and eligibility will vary by insurer. Insurers may offer additional discounts not included on this list.