State Farm Car Insurance Ratings
Customer Satisfaction Ratings
(219 reviews)Compare free quotes from companies near you
- already have
- yes
- not sure
- probably not
- no
- 53%
- 34%
- 12%
- 1%
- 0%
- yes
- no
- 98%
- 2%
Best Auto Insurance Companies 2017
Edging into the 90s is State Farm with an overall score of 90.4. The ubiquitous insurer scored 4.5 stars for claims processing and price and received 4.25 for value for price. While 88% said they would recommend the company, State farm had the highest renewal rate of the auto survey with 98 percent.
Like a good neighbor
State Farm is a private company that has been handling insurance claims since 1922. During that time, it has grown to offer a myriad of additional financial products, such as loans, banking and retirement accounts, investment accounts and estate planning.
Did you know its well-known slogan, "Like a good neighbor, State Farm is there," was written by singer/songwriter Barry Manilow in 1971?
Types of auto coverage
- Auto
- Pay-as-you-drive plan: Safe & Save with In-Drive
- Antique autos
- Motorcycles
- Boat
- Off-road vehicles
- Rideshare (in certain states)
Additional policies offered
- Homeowners
- Condominium
- Renters
- Umbrella liability
- Health
- Long-term care
- Disability
Consider State Farm for in-person agents or the tech savvy
State Farm is the nation’s largest private passenger car insurance company in the U.S., with more than 18,000 agents serving its customers in communities across the U.S. and Canada. Odds are in your favor that you’ll have an agent available in your area ready to meet with you at your convenience.
Consider State Farm if you prefer having a brick-and-mortar location to visit with an actual agent in front of you. But don’t be fooled into thinking this approach is old-fashioned, the company also offers many services via mobile devices, as well as dedicated team to social media communication.
Along with that social media team, State Farm uses not one, but six apps for mobile devices to connect with and empower customers. One aids in car shopping, another is specially geared toward drivers under 25, and a third helps you organize you next residential move. Customers who enjoy the resources and benefits found in the apps will appreciate the constant innovation that State Farm emphasizes.
Contact Information
Corporate Headquarters
State Farm Insurance
One State Farm Plaza
Bloomington, IL 61710
Customer care/Claims: 800-782-8332
Usage-based. Rates can be based on your mileage and how you drive. Mobile app. The insurer offers an app for smartphones. Multi-policy. Discount for more than one type of policy with the same insurance provider. Multi-vehicle. Discount for two or more vehicles on the same car insurance policy. Defensive driver. Discount for an approved defensive driving or driver improvement class. Academic achievement. Discount for full-time students who meet certain academic criteria. Passive restraint/air bag. Discount for factory-installed safety devices such as an air bag. Safe driver/clean record. Discount for no accidents or traffic violations, usually for three or five years.