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State Farm Auto Insurance Reviews and Ratings

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State Farm Ratings
Overall Rating: 4.17
J.D. Power: 3.11
Average Premium: 4.28
Speeding-Increase: 4.71
At-Fault: 4.92
NAIC: 4.73
Multi-Policy Discount: 2.82
AM Best Rating A++

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About State Farm Car Insurance Company

Customer service/Claims800-782-8332
Corporate HeadquartersState Farm Insurance
One State Farm Plaza
Bloomington, IL 61710

Company Background

Like a good neighbor

State Farm is a private company that has been handling insurance claims since 1922. During that time, it has grown to offer a myriad of additional financial products, such as loans, banking and retirement accounts, investment accounts and estate planning.

Did you know its well-known slogan, “Like a good neighbor, State Farm is there,” was written by singer/songwriter Barry Manilow in 1971?

Consider State Farm for in-person agents or the tech savvy

State Farm is the nation’s largest private passenger car insurance company in the U.S., with more than 19,000 agents serving its customers in communities across the U.S. and Canada. Odds are in your favor that you’ll have an agent available in your area ready to meet with you at your convenience.

Consider State Farm if you prefer having a brick-and-mortar location to visit with an actual agent in front of you. But don’t be fooled into thinking this approach is old-fashioned, the company also offers many services via mobile devices, as well as dedicated team to social media communication.   

Along with that social media team, State Farm uses not one, but six apps for mobile devices to connect with and empower customers. One aids in car shopping, another is specially geared toward drivers under 25, and a third helps you organize you next residential move. Customers who enjoy the resources and benefits found in the apps will appreciate the constant innovation that State Farm emphasizes.

State Farm Car Insurance Coverages

  • Auto
  • Pay-as-you-drive plan: Safe & Save with In-Drive
  • Antique autos
  • Motorcycles
  • Boat
  • Off-road vehicles
  • Rideshare (in certain states)

State Farm Car Insurance Additional Policies

  • Homeowners
  • Condominium
  • Renters
  • Umbrella liability
  • Health
  • Long-term care
  • Disability
Coverage Options
Usage-based/Telematics Icon
Usage-based/Telematics
Rates can be based on your mileage and how you drive.
Mobile app Icon
Mobile app
The insurer offers an app for smartphones.
Discounts
Multi-policy Icon
Multi-policy
Discount for more than one type of policy with the same insurance provider.
Multi-vehicle Icon
Multi-vehicle
Discount for two or more vehicles on the same car insurance policy.
Driver training/Defensive driving Icon
Driver training/Defensive driving
Discount for an approved defensive driving or driver improvement class.
Academic achievement Icon
Academic achievement
Discount for full-time students who meet certain academic criteria.
Passive -restraint (air bag) Icon
Passive -restraint (air bag)
Discount for factory-installed safety devices such as an air bag.
Safe driver/clean driving record/good driver Icon
Safe driver/clean driving record/good driver
Discount for no accidents or traffic violations, usually for three or five years.

In which states is State Farm available?

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Penny Gusner
Contributor

 
  

Penny is an expert on insurance procedures, rates, policies and claims. She has extensive knowledge of all major insurance lines -- auto, homeowners, life and health insurance. She has been answering consumers’ questions as an analyst for more than 15 years and has been featured in numerous major media outlets, including the Washington Post and Kiplinger’s.

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