"That they get my problems solved."
-Age 22, Illinois
"I have had to file many claims and have been satisfied with the result every time."
-Age 27, California
"I would tell them that the company has accident forgiveness as well as they offer payment plans for every customers. I would inform them of the great response time of the agents that operates 24/7."
-Age 28, Florida
"They have fair prices and are easy to work with"
-Age 30, Ohio
"They have great customer service that's very personalized. They also have great policy and bundle options. They are not the cheapest on the market, but you are paying for the service you receive."
-Age 30, Colorado
"I would tell them that everything about State Farm is great."
-Age 31, Arkansas
"They have the best customer service and make everything easy, including claims"
-Age 31, Colorado
"Great price and discounts offered"
-Age 33, Ohio
"Good experience & good service"
-Age 34, Illinois
"Billing process"
-Age 34, New Mexico
"They work one one one with you and with great customer service."
-Age 34, Wisconsin
"Very personable people with good prices."
-Age 34, Wisconsin
"I get discounts thru them. I have an agent who emails or mails new info that I could use."
-Age 35, Ohio
"Competitive rate"
-Age 35, Arizona
"Great company reasonable prices and excellent customer service"
-Age 38, Indiana
"My provider is seamless and provides great service."
-Age 38, Indiana
"Great customer service. Always helpful and personable when you call. They reach out to go over your policy and check for extra discounts every year. They have great discounts. You can bundle with your home. They have locations everywhere."
-Age 39, Ohio
"It's an excellent service provider"
-Age 40, New York
"They have great service"
-Age 40, Florida
"Affordable prices, good customer service, they take the time to answer any concern you have."
-Age 41, Arizona
"I had to make a claim over a year ago. The process went okay. They worked fast on my claim."
-Age 42, Alabama
"I trust the company will do the right thing."
-Age 44, North Carolina
"They have good claims, service and good coverage and value"
-Age 44, North Carolina
"Better than the rest."
-Age 45, Georgia
"Great prices, easy to switch, and easy to pay"
-Age 46, Illinois
"The customer service representatives are friendly and efficient. My auto policy is affordable"
-Age 46, New York
"They have been very responsive and my interactions with agents and customer service have been pretty smooth and cordial. Easy billing and very affordable."
-Age 47, Georgia
"Really I only have them as my auto coverage because it's a bundled deal"
-Age 47, Virginia
"The very best customer service and I get a quick response from them"
-Age 48, Mississippi
"It has been a great experience - the employees are very knowledgeable."
-Age 49, California
"They are reasonably priced and offer safe driver discounts"
-Age 50, Michigan
"Straight forward company - no hidden agenda/tricks"
-Age 50, New Jersey
"Lowest premiums, no problem with claims for 35 years."
-Age 51, Minnesota
"Get the best coverage and rates for everything at one place."
-Age 52, Pennsylvania
"I'd recommend our agent first because he is very helpful in explaining things."
-Age 52, California
"I would tell them it is a stable company where you are an owner. It isn't publicly traded. But, it is expensive."
-Age 53, Illinois
"My company looks out for my best interest"
-Age 53, Maryland
"Great customer service and afforable"
-Age 53, New Jersey
"They are very customer-oriented, and the agents & headquarters work well together. But they are probably more expensive than other companies."
-Age 54, Maryland
"Quick no hassle claim process"
-Age 54, New York
"State Farm has always been there for me"
-Age 54, North Carolina
"No problems; easy to reach/rep"
-Age 54, Arizona
"Mostly good, expensive, corporate"
-Age 54, Arkansas
"Prices"
-Age 55, New York
"State Farm is reputable and will cover what you insure with them."
-Age 55, Ohio
"Girl, they have affordable rates good customer service, and they do take complete care of you."
-Age 56, Georgia
"My local insurance agents office is very helpful with everything I need and will help me when I am confused about something with my policy"
-Age 56, Illinois
"They have reasonable prices for the coverage you buy."
-Age 56, Nevada
"No annoying commercials like Gieco, Progressive, Liberty Mutual"
-Age 56, New Jersey
"Trusted well known company and has great customer service"
-Age 57, Ohio
"State Farm has the best reputation and my price is less than the other companies will offer me even though they all claim to be lowest price."
-Age 57, Arizona
"Nothing, to say. State Farm is good for me but every person has to do their own research."
-Age 58, Illinois
"We've been with this insurance company for many years and haven't had any issues."
-Age 58, Texas
"Good prices"
-Age 60, Illinois
"That they gave me the best price that was better than most other companies."
-Age 60, Florida
"They are easy to work with, we needed a tow and I called the number on my card, and bingo a tow truck was arranged."
-Age 61, Florida
"State Farm with Matt Ore offer the very best in customer service and claims handling when needed."
-Age 61, Georgia
"They have great rates"
-Age 61, Tennessee
"They have the best rates."
-Age 62, Florida
"Fair pricing, good customer service."
-Age 62, Virginia
"They may not be the cheapest, but sometimes you get what you pay for. State Farm has been a good company to work with for claims."
-Age 62, Alabama
"They offer me different packages to choose from and different good prices"
-Age 62, Alaska
"He is local and available and we have been with them over 10 years, has been honest and fair"
-Age 64, Indiana
"If you're looking for a good auto compnay, call and compare apples to apples coverage and then choose the best for their situation."
-Age 64, Alaska
"I've never had any problems- great service and coverage"
-Age 65, Illinois
"Selection is always their choice, but I like them"
-Age 65, Indiana
"Fair price and nice people to deal with"
-Age 65, Maryland
"It's a great insurance company and it's local. You can walk in the office and talk with someone"
-Age 65, Ohio
"Shop around to much double talk involved in getting straight answers."
-Age 66, Michigan
"They have always been very helpful & knowledgeable, the local agent is friendly & helpful, claims service is excellent, and the prices are reasonable"
-Age 66, Washington
"They actually offer coverage in my area"
-Age 66, California
"Excellent customer service."
-Age 67, Florida
"Check all policies and read everything before joining."
-Age 67, Mississippi
"Good rates, coverage and personable. Good mobile app and easy to use."
-Age 67, Ohio
"They aren't cheap but I have had no problems"
-Age 67, Ohio
"They are always there for me. They are helpful in explaining things I don't understand."
-Age 67, California
"State Farm has always come through for me."
-Age 68, Kansas
"Price and best value"
-Age 68, California
"Good service"
-Age 69, New York
"They are higher than other companies, but was the only company that would insure me"
-Age 69, Texas
"Agent is not attentive to my needs"
-Age 69, Virginia
"I've been with them for over 20 yrs, and they have always done a great job for us"
-Age 70, Kansas
"I would tell them that I have never found a more responsive company with a better rate and level of service."
-Age 72, Montana
"In forty years of coverage I have never had a claim denied by my insurance."
-Age 72, Oklahoma
"They are local so you can visit their office or talk to them on the phone"
-Age 72, California
"They are helpful and knowledgeable. If I need something I can always talk and get answers from agents."
-Age 74, Florida
"Professional, polite, reasonable prices, follows through"
-Age 75, New York
"Shop around."
-Age 76, Washington
"Excellent service, website"
-Age 76, California
"It's ok with me I've had them for over 50 years. But some people might disagree and find cheaper prices"
-Age 77, Maryland