Allstate Car Insurance Ratings
Customer Satisfaction Ratings
(175 reviews)Compare free quotes from companies near you
- already have
- yes
- not sure
- probably not
- no
- 45%
- 39%
- 15%
- 0%
- 1%
- yes
- no
- 92%
- 8%
Best Auto Insurance Companies 2017
Allstate was given high marks, 4.5 stars, for both customer service and claims processing, but the overall score of 87.0 was pulled down slightly by a 4 in value for price. However, policyholders are clearly happy with the services received, as an impressive 92 percent plan to renew their insurance and 86 would recommend the company to a friend.
‘You’re in good hands’
Founded in 1931, the Allstate Corp. is the largest publicly held personal lines property and casualty insurer in America. Allstate is on the Fortune 500 list of largest companies in the U.S. The company markets private passenger automobile insurance under three brand names: Allstate, Encompass and Esurance.
Types of auto coverage
- Personal auto/Business auto
- Ridesharing endorsement
- Pay-as-you-drive plan
- Motorcycle
- Boat/RV
Additional policies offered
- Homeowners
- Renters
- Condominium
- Manufactured home
- Umbrella liability
- Life insurance
Consider Allstate for handshakes, teens or conservative drivers
Allstate has more than 12,000 exclusive Allstate agencies and financial representatives across the U.S. and Canada, making it highly accessible for anyone who prefers to deal with an agent in person.
Parents with newly-licensed teens might benefit from taking teen drivers with them to meet with agents in person to discuss rates and coverages. The Allstate Foundation has created a number of resources geared toward helping teens become safe and responsible drivers. Pair these online resources and live agents with Allstate’s DriveWise app for monitoring of safe driving, and you’ve got a thoughtful plan for your teen driver.
The DriveWise program is a pay-as-you-drive plan that uses telematics to monitor your driving behavior. Conservative drivers should see a discount for consistently safe driving behaviors such as moderate breaking, staying below 80 mph and a low number of miles driven daily.
Contact Information
Corporate information
2775 Sanders Road
Northbrook, IL 60062
Customer service and claims: 800-255-7828
Usage-based. Rates can be based on your mileage and how you drive. Accident forgiveness. Your rates won't increase after your first accident. Vanishing deductible. Your deductible will be reduced as long as you have no accidents or moving violations. New car replacement. If you total your car the insurer will pay for a new car. Mobile app. The insurer offers an app for smartphones. Multi-policy. Discount for more than one type of policy with the same insurance provider. Multi-vehicle. Discount for two or more vehicles on the same car insurance policy. Defensive driver. Discount for an approved defensive driving or driver improvement class. Academic achievement. Discount for full-time students who meet certain academic criteria. Passive restraint/air bag. Discount for factory-installed safety devices such as an air bag. Safe driver/clean record. Discount for no accidents or traffic violations, usually for three or five years.