dcsimg

GEICO Car Insurance Ratings

X
GEICO
A++
   Effective Date: June 10, 2016
Get quotes from companies like this:
Current Provider
Invalid Carrier
Yes No
Yes No
100

Customer Satisfaction Ratings

(446 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
AUTO
86.0
% Who Would
Recommend to
a Friend
83%
% Who Plan
to Renew
91%
Financial
Strength
Ratings

A++    June 10, 2016


Other Companies to Consider

See how much you can save!
Compare free quotes from companies near you



Reason for buying from GEICO
Customers of GEICO originally decided to purchase from the company for these reasons:
40%The insurer offered the best price.
25%The insurer's reputation.
20%The insurer was recommended by a friend.
7%Was the company their parents had.
3%Had other insurance with this company.
3%Other reason.
2%Saw a commercial.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 37%
  • 46%
  • 14%
  • 0%
  • 2%

Would you renew?
  • yes
  • no
  • 91%
  • 9%



About GEICO

GEICO car insurance received 5 out of 5 stars in the category of “value for price” in our annual best car insurance companies survey. A remarkable 91 percent of surveyed customers say they plan to renew with GEICO at the end of their current term.

More than just a gecko

GEICO is well known for its advertising campaigns including the gecko, which first appeared in 1999, and the caveman, which it started in 2004, but GEICO began back in 1936 as the Government Employees Insurance Company, initially targeting federal employees and certain categories of enlisted military officers. Within a year, GEICO had written 3,700 policies and hired 12 staff members.

Today, the company has more than 11 million policyholders, an A++ financial strength rating from A.M. Best and offers coverage in every state plus the District of Columbia. GEICO no longer limits who it insures and has grown to be the second largest car insurance provider in the nation.

Types of auto coverage

  • Personal auto/Commercial auto
  • Collector auto
  • Ridesharing
  • Non-owner
  • Motorcycle
  • Mobile home
  • Umbrella liability
  • Boat
  • RV
  • ATV

 

Additional policies offered

  • Homeowners
  • Renters
  • Condominium
  • Mobile home
  • Flood
  • Umbrella
  • General/Professional liability

 

Consider GEICO for federal employees, groups or a preference for tech

GEICO still offers discounts to its original customer base of federal employees and military officers, so it should certainly be considered by drivers in those fields. There are several additional discounts for which drivers can qualify, making rates even more competitive.

GEICO offers an organization discount for professional groups, alumni associations, employers, charities or societies. Creating a formal partnership with the company provides the organization with a revenue stream and entitles members to receive exclusive benefits and premium discounts.

For drivers who prefer to manage their insurance information without the assistance of a live agent or wait times on hold, the company has extensive tools available through a #1-rated mobile app and an intuitive website. GEICO also has profiles on six social media platforms, including a blog and a YouTube channel.

Contact information

Corporate headquarters
5260 Western Avenue

Chevy Chase, Md. 20815

Customer service: 800-841-3000

General claims: 800-861-8380

What's covered
Coverage Options
Accident forgiveness. Your rates won't increase after your first accident.
Mobile app. The insurer offers an app for smartphones.

Discounts
Multi-policy. Discount for more than one type of policy with the same insurance provider.
Multi-vehicle. Discount for two or more vehicles on the same car insurance policy.
Defensive driver. Discount for an approved defensive driving or driver improvement class.
Academic achievement. Discount for full-time students who meet certain academic criteria.
Passive restraint/air bag. Discount for factory-installed safety devices such as an air bag.
Safe driver/clean record. Discount for no accidents or traffic violations, usually for three or five years.

Note: Not all discounts will be available in all states or for all customers. Details and eligibility will vary by insurer. Insurers may offer additional discounts not included on this list.