"That you get the run around because you don't have one designated rep who helps you over and over, which I don't like."
-Age 27, Kentucky
"Geico has been great. They have AAA or something similar to it included and any time I've needed them they're greats if I've been pulled over and didn't have my updated card I've been able to pull up my info on the app. Customer service is excellent."
-Age 30, Texas
"I haven't had a bad experience with them. When I did need a claim done the only issue I had was they switched the person doing my claim and the person didn't know what was going on. And that was frustrating but I got it all fixed in the end."
-Age 31, Mississippi
"It's been 3 years Ii haven't noticed any problem, things are going well"
-Age 32, Wisconsin
"It's definitely a good price and never had any issues with them"
-Age 32, DC
"They are very friendly when you call or have a problem. But ultimately most insurance companies are the same."
-Age 34, New York
"The prices are great for government employees. Make sure that you contact your agent often if you get in an accident to stay updated on your claim."
-Age 34, Alabama
"I would tell you that my insurance company really works, that until now it has been responsible, it has good insurance plans and very attractive coverage."
-Age 34, Florida
"Quick, but mostly self-helping."
-Age 35, New York
"They are the best price and they haven't raised our rates in 2 years"
-Age 35, Wisconsin
"They offered the cheapest prices for NJ"
-Age 35, New Jersey
"How simple and straightforward every experience I've had with them was"
-Age 36, Pennsylvania
"Easy to apply for and start a new policy with them. Good rates."
-Age 36, Connecticut
"Pretty good customer service/rates are average (nothing spectacular)"
-Age 38, New York
"They have a good price but certain claims rep are rude and do not like helping to the max."
-Age 39, Texas
"It was fast, efficient and extremely helpful."
-Age 39, Florida
"They walk you through the entire process and keep up updated."
-Age 40, California
"If they get a good quote then can go for it"
-Age 41, California
"They have the best rates that I've found for the coverage."
-Age 41, Colorado
"They are quick to respond to claims and questions."
-Age 41, Missouri
"Geico is a good auto insurance company. They have good rates & good customer service."
-Age 42, Pennsylvania
"They have been so helpful and great"
-Age 42, West Virginia
"They're a good company, decent prices"
-Age 42, Florida
"Easy fast signup and very competitive cost and coverage."
-Age 43, New York
"I have a good experience with the company"
-Age 43, New York
"Great customer service, reliable"
-Age 43, Texas
"No hassle claims and cheaper than most other offers."
-Age 44, Oklahoma
"My insurance company had the best prices when compared to others, however they are still in the high range. They are also a reputable company that's been around for a long time."
-Age 45, Florida
"They have been good to work with me"
-Age 46, North Carolina
"Handles claims and correspondence professionally. Offers many discounts"
-Age 46, Maryland
"I would tell them they check the boxes with price, customer service, promises and ease of use connectivity."
-Age 47, Florida
"I have been able to handle everything completely online, it is so easy. When I have had to call they are so responsive and helpful. Best price of any insurance company."
-Age 47, Illinois
"It's low pricing and not a bad company overall."
-Age 48, New York
"Best price I could find."
-Age 48, Illinois
"I only pay my bill so thankfully I dont know much more. Reasonably priced though"
-Age 48, New Jersey
"I would tell them to choose Geico definitely because of its reputation and customer service"
-Age 48, New Jersey
"I would tell them to make sure it is the cheapest they can get on their website."
-Age 49, Tennessee
"Super great."
-Age 49, Virginia
"I haven't had much experience except paying bill"
-Age 49, Florida
"Very reliable and consistent"
-Age 49, Georgia
"Never an issue and their overall value for offerings is outstanding"
-Age 50, Oklahoma
"Good price and service"
-Age 51, Texas
"They act fast. They are reliable and affordable. Dependable and knowledgeable."
-Age 51, Wisconsin
"Make sure you understand what your policy covers and doesn't cover. Don't just go for the least expensive choices. Understand why you are paying less."
-Age 51, Connecticut
"That its a great company with friendly staff that will help you with all your insurance needs"
-Age 52, Massachusetts
"Great company and great people to work with"
-Age 52, New Jersey
"My insurance company has a user friendly website and mobile app that makes making any changes very easy. They are also very quick in responding."
-Age 53, South Carolina
"Website is easy to use. I have found they have lowest rates and they have a friendly fast claims service."
-Age 53, Florida
"I've never had a claim, but their prices, website, phone customer service, and policies are all good. I can't say the same when it comes to some previous policies."
-Age 53, Maine
"It will be the convenience and easy"
-Age 54, New York
"Really good company."
-Age 54, North Carolina
"It's a great company that has a lot of low prices and deals going on"
-Age 54, Maine
"They are easy to work with and can adjust your policy for you, if you need it to be adjusted."
-Age 55, Ohio
"They are great dealing with all of your needs and more."
-Age 55, Oregon
"Best company out there."
-Age 56, New York
"It's okay."
-Age 56, Pennsylvania
"I love GEICO! I have had them for a long time. We have had great claims experience with them. The only time we were without them is when they raised our premium was when we had an at fault accident."
-Age 56, California
"They were genuinely concerned with my problem, and did everything I would have hoped for."
-Age 56, Florida
"Claims processing is quick & easy. Customer service is top notch, very helpful & knowledgeable"
-Age 56, Maryland
"I have already told a few people to switch to my insurance company because it is okay and they switched and like it"
-Age 57, Delaware
"Easy to use"
-Age 58, Florida
"My insurance rates should be based on my driving record not the area I live in."
-Age 58, Illinois
"I think an overall it's a pretty good company with low prices in basically good coverage basically is a company for I would say middle class and poor people"
-Age 58, New Jersey
"The best price I could find that saved me considerable amount of money"
-Age 59, New Jersey
"GEICO has good customer service and good prices compared to other companies, but you have to stay on top of things to make sure you are covered adequately."
-Age 59, Oklahoma
"I haven't had any problems with them."
-Age 59, Florida
"I would tell them it's a good ideal"
-Age 59, New Jersey
"Easy to file claims good customer service"
-Age 60, New York
"Favorable customer service competitive monthly premium"
-Age 60, Pennsylvania
"Good rates, great customer service, no hassle claims"
-Age 60, California
"Geico has been there when we needed new cards or add a driver."
-Age 60, Georgia
"Great service and prices"
-Age 63, Texas
"Just as good as almost any other insurance"
-Age 63, Florida
"Use the apps and they are pretty good."
-Age 63, Idaho
"Geico is well known and has the best at this time."
-Age 64, Florida
"I have been with Geico for a few years and all of that time I rate shop my auto insurance every 6 months and no other insurance company can beat the Geico premium that I pay for the coverage I receive. I do try and get them to lower my premium due to the low amount of driving I do, but they assure me I am being given all of the discounts available to Geico preferred clients. I wonder. I cannot find anther company who is cheaper and the customer service is good from Geico."
-Age 65, Georgia
"Go with GEICO...They are all around GREAT"
-Age 66, Tennessee
"High coverage for rates lower than others...good value...average otherwise"
-Age 67, California
"They are no better, no worse, than any other out there. Insurance costs too much for the return on investment. They take your money but then when you make a claim they do not rush to get you taken care of. Instead, they find every way possible to cheat you. If you never have a claim then they come out way ahead."
-Age 69, New York
"They're just ok."
-Age 69, Florida
"I have been with GEICO for over 4 years... prices have been reasonable and they even given me a 15% rebate during the covid-19 pandemic. I like their website and customer service ."
-Age 70, New York
"I'd say try to find a cheaper company if you can."
-Age 72, Pennsylvania
"They provide different policies for different situations. They also provide great customer service."
-Age 73, New Jersey
"Check them out and check other companies"
-Age 75, Illinois
"It's the cheapest for the best coverage. Customer Service is outstanding. They do not hassle me."
-Age 78, Utah
"Wonderful customer service and reliable when making claims"
-Age 80, New Mexico
"Great company, fast response"
-Age 85, New York
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