Nationwide is No. 2 in our ranking of the Best Car Insurance Companies for national carriers in 2025 with 4.54 stars out of 5. Customers give it high marks for its digital experience, bundling options and customer service.
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Laura Longero is an insurance expert and executive editor of CarInsurance.com. With 15 years of experience simplifying complex financial topics, Laura provides clear, expert-backed guidance to help drivers make smart, confident decisions. Before joining CarInsurance.com, she was an award-winning editor for the USA Today Network.
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Nationwide ranks well for its low premiums and high recommendation rate. Overall, Nationwide auto insurance is No. 2 among national carriers in our ranking of the Best Car Insurance Companies for 2025 with 4.54 stars out of 5.
Customers report a high likelihood of renewing their Nationwide services and are highly satisfied with the company’s policy offerings. They also give it top marks for its digital experience, including online and app services. It also received an A (Excellent) credit rating for financial stability from AM Best.
Below is Insure.com’s review of the company. It’s based on third-party metrics and an in-depth survey of insurance customers. Find the full methodology here, including an explanation of our survey scores.
AM Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.
Nationwide has low rates compared to other companies in our survey, with a national average of $129 monthly. Its premiums are some of the lowest among all surveyed companies.
*USAA is only available to military community members and their families.
Nationwide wasn’t among the top companies in terms of customer satisfaction. Still, 85% of Nationwide customers in our survey said they were satisfied with the company. Amica (97%) and State Farm led in this category.
Eighty-six percent of customers said they were satisfied with the ease of getting service from Nationwide. Amica and State Farm were leaders in this category, which measures how easily customers can access policy documents and services.
Eighty-nine percent of Nationwide customers surveyed said they were satisfied with the company’s policy offerings. The insurer was No. 2 for policy offerings, with Amica leading at 93%. Geico, State Farm, Allstate and Farmers all scored within the 80th percentile in this category.
Customers would overwhelmingly recommend Nationwide to their friends and relatives. In the survey, 96% of current customers said they’d recommend the company to others. Nationwide was the No. 1 insurance company in this category, with Amica in second place at 93%.
Eighty-nine percent of Nationwide customers gave the company high marks in this category. Most companies scored within the 80th percentile range, with Amica leading at 97%. State Farm, Progressive and Allstate were ranked higher than Nationwide for trustworthiness.
Most Nationwide customers, 93%, plan to renew with the company, making it one of the highest scores for this category.
Eight in 10 customers gave Nationwide a high score for claims handling. Amica and State Farm scored higher than Nationwide. Progressive, Travelers, Geico and Allstate scored lower than Nationwide in this category.
Nationwide ranked No. 1 for its digital experience, which includes the company website and mobile app. Progressive, Amica and Geico followed Nationwide for top spots in the category.
Nationwide’s customers said the insurer was the best for discounts, placing it in the No. 1 spot with an 86% satisfaction score. However, many insurance companies didn’t rate highly in this metric; most fell within the 60th percentile range. Amica also scored well, with an 80% satisfaction rate.
Nationwide was ranked first for bunding policies, according to surveyed customers. Amica, Progressive and Geico followed, but many companies fell into the 70th percentile for this category.
Nationwide was founded in 1926 and is headquartered in Columbus, Ohio. The company has more than 26,000 employees and is in the top 100 of the Fortune 500. Nationwide owns many subsidiary companies across the insurance market and offers just about every type of insurance. Nationwide products are sold directly or through independent insurance agents.
In the fall of 2024, Insure.com surveyed more than 1,750 insurance consumers (1,199 people with auto insurance). Online market research company Slice MR conducted the survey.
Respondents were asked to name their auto insurer and then grade it in the following categories:
The percentage of respondents who said they were satisfied or very satisfied with their insurer is presented in the results.
We then asked respondents to provide a yes or no response to indicate their agreement with the following statements:
The percentage of respondents who said yes is presented in the results.The editors compiled the survey results and then selected – based on the number of survey responses – the top companies for further evaluation.
They then collected AM Best data, which measures financial strength, and National Association of Insurance Commissioners’ complaint data, which ranks a company by the number of customer complaints it receives. The Insure.com team identified the NAIC codes of each underwriting company for each carrier and calculated a weighted average complaint index, weighted by the annual written premium. The associated NAIC complaint index score was used in the calculations.
They also collected insurance rate data from Quadrant Information Services.
With the help of Prof. David Marlett, Ph.D., Managing Director of the Brantley Risk and Insurance Center at Appalachian State University, the editors created a rating system to determine which insurance companies were best in each sector. For auto insurers, we took the following and gave each a weight.
Each insurer was awarded between half a star and 5 stars. No company in the ranking received less than half a star in any category, and 5 stars was the most any insurer could receive.