Nationwide Auto Insurance Reviews And Ratings
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HOW WE WEIGH OUR SCORE
- Claims 20%
- Price 35%
- Customer_service 25%
- Recommend 5%
- Renew 5%
- Website_app 10%
WHAT IS THIS RATING?
A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.
A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.
AM best effective from: July 01, 2021 A+About Nationwide Car Insurance Company
Claims: 800-421-3535
Columbus, OH 43215
Best Auto Insurance Companies 2021: How Nationwide Auto Insurance Compares
Nationwide earned an overall InsureScore of three and a half out of five stars in our annual review of Best Auto Insurance Companies. They got a three and a half out of five-stars across the board in customer service, claims, price and website app.
When we asked Nationwide customers if they would recommend the company to others, 82% said yes and 93% said they planned to renew their plan.
In the 2020 J.D. Power Auto Insurance study, Nationwide earned a score of 876 out of 1,000, which is slightly higher than the industry average of 872 for auto insurance claims. However, they got below-average scores in overall customer satisfaction.
Gauging an insurance company
Before buying with a company it is wise to check on a company’s financial strength and complaint record. The A.M. Best rating listed above gives you an idea of Nationwide’s financial strength to pay claims. A complaint ratio can be found on the National Association of Insurance Commissioners (NAIC) site. The median complaint ratio from the NAIC is always 1.00. This means half of the insurers have a complaint ratio of under 1.00 and half have a ratio above. Basically, numbers lower than 1.00 are better with fewer complaints than the median and a number higher than 1.00 has more complaints than the median.
Company Background
Roots in farming
Since its beginning providing policies to farmers in 1925, Nationwide has grown to become the 8th largest auto insurance carrier in the nation, writing auto coverage in all states except Alaska, Hawaii, Louisiana and Massachusetts. The famous “Nationwide is on your side” marketing slogan has been in use since 1966.
Nationwide has grown to offer far more than insurance. In 1997, Nationwide Financial went public and has grown to become a Fortune 100 company offering retirement plans, mutual funds and annuities.
Consider Nationwide for families or personal assessments
Under the Nationwide Family Plan, anyone living with you can receive the same discounts and benefits you’re entitled to. Parents, children, aunts, cousins – anyone who lives under your roof can enjoy the same insurance discounts you do, such as multi-car and multi-policy discounts. Teen drivers are still eligible for their own discount such as Good Student.
Nationwide’s On Your Side review is a personal assessment of your insurance needs with an agent. The agents can help you better understand your current coverage and help you understand how various life changes will change your coverage needs.
As a member, Nationwide will complete a free personal assessment annually – or any time you have a major life event, such as a wedding or buying a home. By completing an On Your Side review, agents are better equipped with the knowledge about your life to help find discounts for which you might be eligible.
Nationwide Car Insurance Coverages
- Auto
- Pay-as-you-drive plan
- Motorcycle
- Scooter
- Classic car
- Boat/Personal water craft
- RV
- ATV/Snowmobile
Nationwide Car Insurance Additional Policies
- Homeowners
- Renters
- Condominium
- Flood
- Umbrella liability
- Life
- Farm
- Wedding
- Dental
- Legal
How likely customers would recommend this company?
Customer Complaint Ratio
The complaint data is gathered from the NAIC Complaint Index, which collects complaint information from state insurance regulators and then compares a company’s performance to other companies in the same insurance market. The national average is always calculated to be 1.00; those above 1.00 are worse than the national average and those below are better (have less complaints) than the national average. Read more at the NAIC website.
Note: Many companies have a variety of subsidiaries listed with the NAIC, the one rated here may be different than the one that writes your policy. Check with your company/agent for specific information.
