AXA Equitable

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Customer Satisfaction Ratings

 
Product
LIFE
 
Overall +
73.58

Claims
Processing +
N/A
Customer
Service +
Value
For Price +
Additional Factors:

% of Customers Who Would
Recommend This Company to
a Friend
54%
 
% of Customers
Who Plan to Renew
N/A

+ See methodology & disclaimer
Customer Reviews

Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 23%
  • 31%
  • 40%
  • 3%
  • 3%

  • I have always been satisfied with the solutions to any of my problems. - Washington
  • I'm never contacted by anyone to see if my needs are being met; hard to get someone to call me back. - Ohio
  • The company has been very quick to respond to our changing needs in ways that are appropriate to our situation. - Washington
  • I have not been happy with personal conversations with an agent in my home. - Washington
  • Once I bought the policy, I have not heard from my agent anymore. - Illinois
  • There is nothing special about my relationship with them. I originally had them through work and it was easy to continue working with them. - California
  • This is tied to an investment annuity and reported to me periodically for gains and losses (tied to the stock market). - Texas
  • Excellent company. - Florida
  • Premiums too high. - Tennessee

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