AXA Equitable Life Insurance Ratings
Customer Satisfaction Ratings
LIFE
Overall
This rating combines customer scores for claims,
customer service, value for price paid, percent
who will renew, and percent who would recommend
the company.
Claims Processing
Customers who had claims in the last three
years were asked to rate their satisfaction with
how well the company handled their claim.
Customer Service
Customers were asked to rate their
satisfaction with the company’s customer service.
Value For Price
Customers were asked if they’re
satisfied with the price they pay for
their coverage.
Additional Factors:
Customer Reviews
- They were very approachable.
- Easy to deal with over the phone.
- They deliver on what they say they will deliver. The agents expalin everything clearly.
- Great customer service, fair price for product.
- They stay in contact with us.
- It was better before AXA bought it.
Reason for buying from AXA Equitable
Would you recommend this company?
- already have
- yes
- not sure
- probably not
- no
- 32%
- 34%
- 32%
- 2%
- 0%
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