Best Life Insurance Companies

John Hancock Life Insurance Reviews and Ratings

Updated on
John Hancock
John Hancock Ratings
Overall Rating: 4.06
J.D. Power: 3.67
NAIC: 4.63
AM Best Rating A+

Why you can trust

insure logo
quality icon

Quality Verified

At, we are committed to providing honest and reliable information so that you can make the best financial decisions for you and your family. All of our content is written and reviewed by industry professionals and insurance experts. We maintain strict editorial independence from insurance companies to maintain our editorial integrity, so our recommendations are unbiased and are based on a comprehensive list of criteria.

About John Hancock

Customer service/Claims General: (800) 505-9427
Life insurance: (800)732-5543
Corporate Headquarters 601 Congress Street
Boston, MA 02110-2805
Customer Service Center
1 John Hancock Way Suite 1350
Boston, MA 02217-1350

Founded in 1862 and headquartered in Boston, Massachusetts, John Hancock offers a range of insurance and financial products, providing insurance to more than 2.6 million policyholders and paying more than $5.7 billion in claims every year. The company was acquired by Manulife, a Canadian insurer, in 2004.

In addition to its rich history, John Hancock is known for its life insurance innovation. In 2015, John Hancock partnered with the Vitality Group to offer a wellness-based rewards program that provides life insurance discounts and other benefits for healthy activities, such as for exercising, buying healthy food, and getting regular health screenings. John Hancock also offers Aspire, the only life insurance designed specifically for people living with diabetes, which offers premium discounts, resources, and a diabetes management program.

The company is also active in the community and has been the principal sponsor of the Boston Marathon for the past 35 years.

John Hancock Life Insurance Coverages

  • Term life insurance
  • Universal life insurance
  • Indexed universal life insurance
  • Variable universal life insurance
  • Final expense insurance

John Hancock Life Insurance Discounts

  • Vitality program discounts
  • Aspire program discounts

In which states is John Hancock available?

author image
Les Masterson


Les, a former managing editor, insurance, at QuinStreet, has more than 20 years of experience in journalism. In his career, he has covered everything from health insurance to presidential politics.

Other Similar Companies

Go To Top