Ratings

Life best-life-company-ratings
Overall Rating info icon info icon
Customer Service
Value for Price
Website and Apps
% Who Would Recommend to a Friend
86
AM Best Financial Strength Ratings info-icon info-icon November 08, 2020
A
HOW WE WEIGH OUR SCORE
WHAT IS THIS RATING?

A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.

A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.

Reasons for Buying

Customers of Globe Life Insurance originally decided to purchase from the company for these reasons:
33%
Offered best price
21%
Reputation
12%
Recommended by friend or family member
10%
Saw online ad
7%
Was the company my parents had
6%
Financial strength rating
5%
Saw TV commercial
1%
The company website and mobile apps are easy to use and helpful
0%
I had other insurance with this company

What kind of life insurance do you have?

Term
Permanent, including whole life
Both
Other

How much do you pay annually for your life insurance policy (per person if have more than one life policy in your household)

$250 - $499
22%
Less than $250
19%
$500 - $749
10%
$1,000 - $1,249
8%
$1,250 - $1,499
8%
$1,500 - $1,749
7%
$750 - $999
7%
$1,750 - $1,999
5%
$2,000 - $2,249
3%
$2,250 - $2,499
3%
$4,000 or more
3%
$2,500 - $2,749
2%
$3,000 - $3,249
2%
$3,500 - $3,999
1%
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Customer Complaint Ratio

info icon
Individual Life
6.73
0 1 3 10+ Good Poor Very Poor
Group Life
3.28
0 1 3 10+ Good Poor Very Poor
0 to 1.00
1.01 to 3.00
3.01 and above

Best life insurance companies 2021: Globe Life

Make tomorrow better.

How Globe Life stacks up

Globe Life earned a 4 out of 5-star overall rating in our annual review of Best Life Insurance Companies. They earned 3.5 and 4 out of 5-star ratings across the board in price, customer service and website & apps.

When we asked Globe Life customers if they would recommend the company to others, 86% said yes.

How likely to recommend?

I would definitely recommend this company
I would probably recommend this company
Neutral
I would probably not recommend this company
I would not recommend this company

Ratings on Website & Apps

Completely satisfied / Outstanding website & apps that give me what I need and more
52%
Fairly satisfied / Fulfills my needs OK
24%
Average website and apps
14%
Unsatisfied / website and/or apps are not fulfilling my needs
4%
Very unsatisfied / digital offering is severely lacking
3%

How do you prefer to deal with insurer and policy?

Phone
38%
Interactive website
24%
Email
14%
In person
12%
Mobile App
12%

Globe Life coverages

  • Term life insurance
  • Universal life insurance
  • Final expense insurance
  • Children’s life insurance
  • Accidental dealth insurance
  • Mortgage protection insurance
  • Cancer insurance
  • ICU insurance
  • Critical illness insurance
  • Accident insurance
  • Hospital insurance

About Globe Life

Globe Life’s roots began in 1900 in Huntsville, Alabama as Liberty National Life Insurance Company. In 1951, Globe Life Accident and Insurance Company was founded to provide affordable life insurance to families.

After a series of mergers and acquisitions over the next half-century, Globe Life became a subsidiary of Torchmark Corporation and then was renamed Globe Life in 2019. The company is headquartered in McKinney, Texas, near Dallas, and has $82 billion of life insurance and supplemental health insurance in force. The company provides life insurance to 4.3 million policyholders.

Contact information

Corporate Headquarters

3700 S. Stonebridge Drive

McKinney, TX  75070

Customer service/Claims:  1-877-577-3860

In which states is Globe Life Insurance life insurance available?

AL AK AZ AR CA CO CT DC DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY

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