Best Life Insurance Companies

Globe Life Insurance Reviews And Ratings

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globe life
Globe Life Insurance Ratings
Overall Rating
Customer Service
Value for Price
Website & Apps
Customers who recommend 86%
AM Best Financial Strength Ratings A

About Globe Life

Customer service/Claims 1-877-577-3860
Corporate Headquarters 3700 S. Stonebridge Drive
McKinney, TX  75070

Globe Life’s roots began in 1900 in Huntsville, Alabama as Liberty National Life Insurance Company. In 1951, Globe Life Accident and Insurance Company was founded to provide affordable life insurance to families.

After a series of mergers and acquisitions over the next half-century, Globe Life became a subsidiary of Torchmark Corporation and then was renamed Globe Life in 2019. The company is headquartered in McKinney, Texas, near Dallas, and has $82 billion of life insurance and supplemental health insurance in force. The company provides life insurance to 4.3 million policyholders.

Globe Life Coverage

  • Term life insurance
  • Universal life insurance
  • Final expense insurance
  • Children’s life insurance
  • Accidental dealth insurance
  • Mortgage protection insurance
  • Cancer insurance
  • ICU insurance
  • Critical illness insurance
  • Accident insurance
  • Hospital insurance

Best life insurance companies 2021: Globe Life

Make tomorrow better.

How Globe Life stacks up

Globe Life earned a 4 out of 5-star overall rating in our annual review of Best Life Insurance Companies. They earned 3.5 and 4 out of 5-star ratings across the board in price, customer service and website & apps.

When we asked Globe Life customers if they would recommend the company to others, 86% said yes.

How likely customers would recommend this company?

52% I would definitely recommend this company
34% I would probably recommend this company
13% Neutral
1% I would probably not recommend this company
0% I would not recommend this company

Reasons for Buying

Customers of Globe Life Insurance originally decided to purchase from the company for these reasons:
  • 33% Offered best price
  • 21% Reputation
  • 12% Recommended by friend or family member
  • 10% Saw online ad
  • 7% Was the company my parents had
  • 6% Financial strength rating
  • 5% Saw TV commercial
  • 1% The company website and mobile apps are easy to use and helpful
  • 0% I had other insurance with this company

What kind of life insurance do you have?

Term
Permanent, including whole life
Both
Other

How much do you pay annually for your life insurance policy (per person if have more than one life policy in your household)

$250 - $499
22%
Less than $250
19%
$500 - $749
10%
$1,000 - $1,249
8%
$1,250 - $1,499
8%
$1,500 - $1,749
7%
$750 - $999
7%
$1,750 - $1,999
5%
$2,000 - $2,249
3%
$2,250 - $2,499
3%
$4,000 or more
3%
$2,500 - $2,749
2%
$3,000 - $3,249
2%
$3,500 - $3,999
1%

Ratings on Website & Apps

  • Completely satisfied / Outstanding website & apps that give me what I need and more 52%
  • Fairly satisfied / Fulfills my needs OK 24%
  • Average website and apps 14%
  • Very unsatisfied / digital offering is severely lacking 3%
  • Unsatisfied / website and/or apps are not fulfilling my needs 4%

How do you prefer to deal with insurer and policy?

  • In person 12%
  • Phone 38%
  • Email 14%
  • Interactive website 24%
  • Mobile App 12%

Customer Complaint Ratio

info

The complaint data is gathered from the NAIC Complaint Index, which collects complaint information from state insurance regulators and then compares a company’s performance to other companies in the same insurance market. The national average is always calculated to be 1.00; those above 1.00 are worse than the national average and those below are better (have less complaints) than the national average. Read more at the NAIC website.

Note: Many companies have a variety of subsidiaries listed with the NAIC, the one rated here may be different than the one that writes your policy. Check with your company/agent for specific information.

Globe Life Insurance’s customer complaint ratio for Individual Life insurance is 6.73
Globe Life Insurance’s customer complaint ratio for Group Life insurance is 3.28

In which states is Globe Life Insurance available?

Customer Reviews

Our survey asked policyholders to share experiences or give feedback that they would like to share with others looking to potentially buy from their current insurance company. Here's what they had to say:

Customer Reviews

110 Reviews. 4 Stars out of 5
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