Ratings

Life best-life-company-ratings
Overall Rating info icon info icon
4.0 ratings
Customer Service
4.0 ratings
Value for Price
3.5 ratings
Website and Apps
4.0 ratings
% Who Would Recommend to a Friend
86%
AM Best Financial Strength Ratings info-icon info-icon May 01, 2021
A

HOW WE WEIGH OUR SCORE

WHAT IS THIS RATING?

A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.

A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.

Reasons for Buying

Customers of Globe Life Insurance originally decided to purchase from the company for these reasons:
  • 33% Offered best price
  • 21% Reputation
  • 12% Recommended by friend or family member
  • 10% Saw online ad
  • 7% Was the company my parents had
  • 6% Financial strength rating
  • 5% Saw TV commercial
  • 1% The company website and mobile apps are easy to use and helpful
  • 0% I had other insurance with this company

What kind of life insurance do you have?

Term
Permanent, including whole life
Both
Other

How much do you pay annually for your life insurance policy (per person if have more than one life policy in your household)

$250 - $499
22%
Less than $250
19%
$500 - $749
10%
$1,000 - $1,249
8%
$1,250 - $1,499
8%
$1,500 - $1,749
7%
$750 - $999
7%
$1,750 - $1,999
5%
$2,000 - $2,249
3%
$2,250 - $2,499
3%
$4,000 or more
3%
$2,500 - $2,749
2%
$3,000 - $3,249
2%
$3,500 - $3,999
1%
life
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Customer Complaint Ratio

info icon
( Globe Life Insurance’s customer complaint ratio for Individual Life insurance is 6.73 )
( Globe Life Insurance’s customer complaint ratio for Group Life insurance is 3.28 )
6.73
0 1 3 10+
3.28
0 1 3 10+
Lower number is better
0 to 1.00
1.01 to 3.00
3.01 and above

Best life insurance companies 2021: Globe Life

Make tomorrow better.

How Globe Life stacks up

Globe Life earned a 4 out of 5-star overall rating in our annual review of Best Life Insurance Companies. They earned 3.5 and 4 out of 5-star ratings across the board in price, customer service and website & apps.

When we asked Globe Life customers if they would recommend the company to others, 86% said yes.

How likely to recommend?

  • 52%I would definitely recommend this company
  • 34%I would probably recommend this company
  • 13%Neutral
  • 1%I would probably not recommend this company
  • 0%I would not recommend this company

Ratings on Website & Apps

  • Completely satisfied / Outstanding website & apps that give me what I need and more 52%
  • Fairly satisfied / Fulfills my needs OK 24%
  • Average website and apps 14%
  • Unsatisfied / website and/or apps are not fulfilling my needs 4%
  • Very unsatisfied / digital offering is severely lacking 3%

How do you prefer to deal with insurer and policy?

  • Phone 38%
  • Interactive website 24%
  • Email 14%
  • In person 12%
  • Mobile App 12%

Globe Life coverages

  • Term life insurance
  • Universal life insurance
  • Final expense insurance
  • Children’s life insurance
  • Accidental dealth insurance
  • Mortgage protection insurance
  • Cancer insurance
  • ICU insurance
  • Critical illness insurance
  • Accident insurance
  • Hospital insurance

About Globe Life

Globe Life’s roots began in 1900 in Huntsville, Alabama as Liberty National Life Insurance Company. In 1951, Globe Life Accident and Insurance Company was founded to provide affordable life insurance to families.

After a series of mergers and acquisitions over the next half-century, Globe Life became a subsidiary of Torchmark Corporation and then was renamed Globe Life in 2019. The company is headquartered in McKinney, Texas, near Dallas, and has $82 billion of life insurance and supplemental health insurance in force. The company provides life insurance to 4.3 million policyholders.

Contact information

Corporate Headquarters

3700 S. Stonebridge Drive

McKinney, TX  75070

Customer service/Claims:  1-877-577-3860

In which states is Globe Life Insurance life insurance available?

States in which Globe Life Insurance life insurance available
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Washington D.C.

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