If you've been in an accident and
your car is wrecked, your insurance company is likely to total it, send
you a check for its market value, and then send the car to an auction
pool. (No, it might not get crushed and hauled off to the scrap heap,
as you might think.) Insurance companies build their expected losses
into auto premiums, and as a result they generally don't lose money
after they pay your claim. In fact, if your insurance company totals
your car after an accident, the company is still likely to make money
from your business.
The auto-auction pipeline
You're involved in an accident that wrecks your car.
Your car is towed to a "preferred garage" that is certified for salvage work by your state.
Your insurance company "totals" your car and issues you a check for the market value of the vehicle.
You can either buy back your car from the insurance company or the company will acquire the title.
The insurance company acquires the title to your ex-car.
The auto-auction house tows your ex-car to its holding lot.
Your ex-car is auctioned to the highest bidder.
Your ex-car is either scrapped for parts or repaired by a dealership and resold.
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Insurance
companies are required to get salvage titles for totaled vehicles in
many states. A salvage title means that the vehicle must go through a
department of motor vehicles inspection before it can get back on the
road. Insurers obtain the salvage title from the state department of
motor vehicles once the vehicle has been totaled, but only in states
that require salvage titles. Some states don't mandate salvage titles
for totaled vehicles, in which case the car insurance
company will get a regular title for the totaled vehicle. Both salvage
and regular title totaled vehicles can end up back on the road, but
more on that later.
Around
10 percent of all collision claims result in totaling, and the majority
of those totaled vehicles (80 percent or so) go to auction. A big
auction house like Copart, headquartered in California, or Insurance
Auto Auctions (IAA), based in Illinois, will funnel between 200,000 and
500,000 cars through its doors every year. The number of cars an
auction house handles depends on whether it holds the majority market
share of the auto auction business in a state and how big the state is.
Typical auction houses will host sales once per week, but
some bigger houses will host two. A busy Copart branch in New Britain,
Conn., for example, has 400 to 500 vehicles up for sale at its weekly
auction. The branch sells about 450 cars per auction and it takes 60
days on average to sell a vehicle once it has been issued a salvage
certificate.
At IAA, the situation is much the same. IAA
auctions approximately $200 million worth of salvaged vehicles per
year. It generally takes the company between 60 and 90 days to sell a
mangled vehicle once it hits the auction lot.
Most of the
cars at auction are sold to dismantlers and salvage yards. Consumers
generally aren't allowed to enter the auctions or purchase totaled
vehicles, and often don't even know their old car is across town being
looked over and bid on. Most states shut consumers out of auto auctions
because of successful lobbying by the auto-salvage industry.
| Most states shut consumers out of auto auctions. |
Dismantlers
naturally want the salvage price to be as low as possible. In the
markets where the public is allowed to participate in the auctions, the
price of the vehicles is elevated. On the other hand, aution houses
like Copart and IAA would like to see more states allow consumers into
auctions because that would help the companies' bottom lines.
Auto
auctioning is a $3 billion industry in the United States, and insurance
companies are trying to cash in. State Farm Insurance Co., which totals
500,000 vehicles per year, is clearly recouping some of its losses by
selling totaled vehicles to auction houses. The auction price never equals the market value of the car,
but State Farm and other insurance companies do recover a substantial
dollar figure from the 500,000 vehicles they total. Auctioneers Copart
and IAA do between $150 million and $200 million worth of sales in each
company's fiscal year. Insurance companies and auto auctioneers aren't
eager to reveal how much of those sales insurance companies take, but
it's safe to say it's more than 50 percent.
Insurance companies, like any other business, try to recoup their
losses, and one way they do so is by getting a "clean title" for
totaled vehicles. When an insurance company totals your car, it must
obtain a title from the state department of motor vehicles. In many
states, the company gets a salvage title because that's what the state
requires. However, some states don't require a salvage title and an auto insurance company will obtain what's known as a clean title, which ultimately leads to more money at auction.
A
clean titled car does not have to go through a rigorous department of
motor vehicles inspection after it's sold at auction, and clean titled
cars generally fetch a price two to three times higher at auction than
a salvage titled car will. Law enforcement sources tell Insure.com that
insurance companies may be inviting more theft through their practice
of "clean titling."
Since clean titled cars don't have to
go through the motor vehicle inspection, tampering with VINs often
takes place. An unscrupulous salvage company might buy a clean titled
car, and take that car's VIN and put it on an identical make and model
to resell. These salvage companies, often connected with auto theft
rings, will steal a car and slap on the clean-titled VIN to cover their
tracks, sources say.
"We
salvage-title vehicles because we don't want an unsafe car back on the
road," says Kitty Miller, a spokesperson for Farmers Insurance.
"However, what happens after we sell the car to the auction house is
not our responsibility."
States that allow clean-titling:
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Alaska
Minnesota*
Wisconsin
Washington
Texas
Alabama*
Indiana*
Massachusettes*
Michigan*
New Jersey*
South Carolina*
Tennessee*
Virginia*
Arkansas*
Utah*
Idaho*
Montana*
New York*
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| * Under certain circumstances, these states require salvage titles. |
Insurance companies do acknowledge there are some situations in which a
theft ring would buy a clean-titled car, steal a model that's exactly
like it, then switch the VINs. However, the insurance industry does not
feel it's aiding theft in any way by clean-titling vehicles after
totaling. "Our obligation is to abide by the [state's] statute," says
Ed Weidmann, a spokesperson for State Farm. "If laws in particular
states don't require salvage-titling, those laws are helping the
thieves," he adds.
However, State Farm doesn't go out of
its way to salvage-title cars in states that don't require it because
the company stands to gain financially from a clean-titled vehicle.
Other insurers also admit that when salvage-titling is not required by
a state, they will not go out of their way to get a salvage title.
Whether
state laws or insurance company clean-titling, compound auto theft is
almost impossible to track. Theft statistics that are available from
the National Insurance Crime Bureau are incomplete, and the amount of
VIN-switching fraud that goes on is impossible to measure, insurance
company and law enforcement sources say. However, what is clear is that
the practice of clean-titling cars sometimes opens the door for theft
rings to steal cars and switch VINs.
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