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Farmers Car Insurance Ratings

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Farmers
A
   Effective Date: June 10, 2016
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Customer Satisfaction Ratings

(170 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
AUTO
81.0
% Who Would
Recommend to
a Friend
78%
% Who Plan
to Renew
86%
Financial
Strength
Ratings

A    June 10, 2016


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Reason for buying from Farmers
Customers of Farmers originally decided to purchase from the company for these reasons:
38%The insurer offered the best price.
22%The insurer was recommended by a friend.
20%The insurer's reputation.
6%Was the company their parents had.
5%Had other insurance with this company.
5%Other reason.
4%Saw a commercial.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 26%
  • 52%
  • 19%
  • 2%
  • 1%

Would you renew?
  • yes
  • no
  • 86%
  • 14%



About Farmers

Farmers car insurance obtained an overall customer satisfaction score of 81.4 in our best car insurance companies survey. Farmers Insurance is currently the sixth largest auto insurer in the nation and was given 4.5 stars for claims processing, customer service and pricing. Eighty-six percent of the customers surveyed said they would renew with Farmers.

Success stories

Farmers Automobile Inter-Insurance Exchange was founded 1928 by two men with the common interest of providing quality auto insurance for farmers and ranchers.

Though their timing wasn't ideal as the country slid into the Great Depression, Farmers weathered the nation's economic woes. It was one of few insurance companies able to pay its policyholders' claims in cash, rather than IOUs.

Today, the company has grown well beyond policies for farmers; it covers 10 million households across all 50 states. In fact, Farmers has covered so many types of claims, the company’s website features a “Hall of Claims” sharing some incredulous stories of covered claims.

Types of auto coverage

  • Personal and Commercial auto
  • Collectibles
  • Motorcycle
  • RVs
  • Boat

Additional policies offered

  • Homeowners
  • Renters
  • Condo
  • Mobile/specialty home
  • Life insurance
  • Financial products
  • Business liability

Consider Farmers for rideshare drivers

If you’re considering becoming a rideshare driver for popular services such as Uber and Lyft, consider Farmers for your insurance policy. As this relatively new insurance market emerges, Farmers is one of the few insurers offering rideshare policies in several states. A ridesharing endorsement will help to protect you during the period where the app is on before and after you have a passenger – also known as Period 1 – where insurance coverage from the rideshare company is notoriously low.

Contact information

Corporate headquarters

6301 Owensmouth Avenue

Woodland Hills, CA 91367

Customer service: 1-888-327-6335

Claims: 1-800-435-7674

What's covered
Coverage Options
Accident forgiveness. Your rates won't increase after your first accident.
New car replacement. If you total your car the insurer will pay for a new car.
Mobile app. The insurer offers an app for smartphones.

Discounts
Multi-policy. Discount for more than one type of policy with the same insurance provider.
Multi-vehicle. Discount for two or more vehicles on the same car insurance policy.
Defensive driver. Discount for an approved defensive driving or driver improvement class.
Academic achievement. Discount for full-time students who meet certain academic criteria.
Passive restraint/air bag. Discount for factory-installed safety devices such as an air bag.
Safe driver/clean record. Discount for no accidents or traffic violations, usually for three or five years.

Note: Not all discounts will be available in all states or for all customers. Details and eligibility will vary by insurer. Insurers may offer additional discounts not included on this list.