Progressive Car Insurance Ratings

   Effective Date: June 10, 2016
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Customer Satisfaction Ratings

(278 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A+    June 10, 2016

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Reason for buying from Progressive
Customers of Progressive originally decided to purchase from the company for these reasons:
47%The insurer offered the best price.
21%The insurer's reputation.
14%The insurer was recommended by a friend.
6%Was the company their parents had.
6%Other reason.
5%Saw a commercial.
1%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 37%
  • 45%
  • 17%
  • 2%
  • 0%

Would you renew?
  • yes
  • no
  • 96%
  • 4%

About Progressive

 Progressive car insurance received an overall score of 4.5 out of 5 stars on our 2016 best car insurance companies survey. The company’s “value for price” was given 5 out of 5 stars, and 96 percent of those surveyed plan to renew. Progressive is the 4th-largest personal auto insurance provider and is known for its pay-as-you-drive program, Snapshot. Snapshot drivers volunteer to be monitored and can receive significant discounts through the program if found to be following safe driving practices.

Pioneers in the industry

Progressive is known for a number of firsts in the auto insurance industry including writing insurance for high-risk drivers, concierge service to help customers find a replacement vehicle, and in-person service and support after a claim report. Specially marked vehicles bring claims professionals to wherever customers need them, including the site of an accident.

Types of auto coverage

  • Personal Auto/Business Auto
  • Pay-as-you-drive plan – Snapshot
  • Collector car
  • Motorcycle
  • Boats and Personal watercraft (PWC)
  • RV
  • Other forms of transportation such as snowmobiles, Segways, and ATVs
  • Rideshare (in certain states)

Additional policies offered

  • Homeowners
  • Renters
  • Condominium
  • Mobile home
  • Umbrella liability
  • Life

Consider Progressive for bundling, budgets, or not the best record

Since Progressive offers a wide array of coverage types within auto, home, life, and travel, consider Progressive when looking to bundle multiple types of insurance coverages. Not only can the company provide one-stop shopping, but there are several discounts of which customers can take advantage with multiple policies and multiple vehicles.

The company’s “Name Your Price” tool allows users to find coverage that will fit within a budget. Customers may be able to find a limited policy at an affordable price that other insurers might not provide. Customers can save even more by registering in the Snapshot program, receiving additional discounts based on monitored and safe driving.

Progressive writes coverages for a wide range of customers, including high-risk drivers. Above-average credit and driving history are needed to get the best available rates, but drivers with violations, accidents, and even DUIs can get a policy with Progressive.

Contact information

Corporate Headquarters

The Progressive Corporation
6300 Wilson Mills Rd.
Mayfield Village, Ohio 44143

General: 1-800-776-4737

Claims: 1-800-274-4499

What's covered
Coverage Options
Usage-based. Rates can be based on your mileage and how you drive.
Accident forgiveness. Your rates won't increase after your first accident.
Vanishing deductible. Your deductible will be reduced as long as you have no accidents or moving violations.
Pet injury coverage. Pays vet bills for dogs or cats injured in a crash (up to specificed limits).
Mobile app. The insurer offers an app for smartphones.

Multi-policy. Discount for more than one type of policy with the same insurance provider.
Multi-vehicle. Discount for two or more vehicles on the same car insurance policy.
Defensive driver. Discount for an approved defensive driving or driver improvement class.
Academic achievement. Discount for full-time students who meet certain academic criteria.

Note: Not all discounts will be available in all states or for all customers. Details and eligibility will vary by insurer. Insurers may offer additional discounts not included on this list.