Best Car Insurance Companies of 2023 The top-rated car insurance companies are State Farm, Geico and Auto-Owners. Other companies on the 2023 Insure.com list include Travelers, Nationwide, Erie, Progressive, American Family, Allstate and Farmers. Car Insurance Written by: Laura Longero Laura Longero Laura Longero is a content strategist and communications leader with more than 15 years of experience in content development in journalism, marketing and communications for start-ups to global companies. She started her career as a reporter and editor and honed her journalistic skills at the USA Today Network, working in several roles, as well as managing content and writing at MoneyGeek and XYZ Media. | Reviewed by: John McCormick John McCormick John is the editorial director for CarInsurance.com, Insurance.com and Insure.com. Before joining QuinStreet, John was a deputy editor at The Wall Street Journal and had been an editor and reporter at a number of other media outlets where he covered insurance, personal finance, and technology. | Updated on December 1, 2023 Finding the best car insurance company for your needs can be a lot of work. To make things easier, we’ve gathered and analyzed the top auto insurers’ rate data, financial stability scores and complaint records. We also surveyed their customers to gauge each company’s level of customer experience, claims expertise and policy offerings. We also asked customers if they trusted their insurer, whether they planned to renew and what they thought about their insurance company’s digital experience. Based on that data and other essential insurance metrics, we created best car insurance company ratings for 2023 and gave each company one to five stars. According to our analysis, the top car auto insurance company is State Farm with 4.6 out of 5 stars, followed by Geico with 4.1 stars and Auto-Owners with 3.8 stars. These rankings are designed to give you a strong running start on your search for the best coverage. But you shouldn’t stop with our listing if you want to get the right car insurance just for you. Experts advise consumers to shop around – and do so on a regular basis. “Even if you have had the same provider for years or decades – it may pay to hop online and do research to see if you are still receiving the best protection for your policy premiums,” says Jim Brau, a professor of finance at Brigham Young University’s Marriott School of Business and editor-in-chief of the Journal of Entrepreneurial Finance. “With the easy access of the internet, searching car insurance companies online is probably the most efficient way to compare and choose a provider. Nowadays, consumers are able to provide feedback on national and local insurance companies — think of the 5-star rating system. As such, consumers can be aware before they buy,” he says. Below is our list of the top 10 car insurance companies and our reviews of each. What are the best car insurance companies? Here’s a list of the best-rated car insurance companies from first to 10th – with their rounded star ranking. All these companies are among the market leaders, and the list features industry heavyweights like State Farm, Geico and Progressive, as well as smaller companies such as Auto-Owners and Erie. Rank Company Overall Ranking Customer Satisfaction Learn more 1 1. State Farm Overall rating 4.6 Customer satisfaction rating: 4.5 State Farm insurance review 2 2. Geico Overall rating 4.1 Customer satisfaction rating: 4.2 Geico insurance review 3 3. Auto-Owners Overall rating 3.8 Customer satisfaction rating: 4.1 Auto-Owners insurance review 4 4. Travelers Overall rating 3.7 Customer satisfaction rating: 4.8 Travelers insurance review 5 5. Nationwide Overall rating 3.5 Customer satisfaction rating: 4.2 Nationwide insurance review 6 6. Erie Overall rating 3.2 Customer satisfaction rating: 4.8 Erie insurance review 7 7. Progressive Overall rating 3.1 Customer satisfaction rating: 4.2 Progressive insurance review 8 8. American Family Overall rating 2.7 Customer satisfaction rating: 4.6 American Family insurance review 9 9. Allstate Overall rating 2.7 Customer satisfaction rating: 4.2 Allstate insurance review 10 10. Farmers Overall rating 2.0 Customer satisfaction rating: 3.9 Farmers insurance review How we picked Insure.com’s top-rated auto insurance companies 60+ Carriers reviewed 1500 Insurance consumers surveyed 65+ Insurance metrics examined The best auto insurance companies, by category So, how do you find the top-rated car insurance company that’s right for you? Based on Insure.com’s analysis, we selected the best companies for specific situations and needs. This list includes the companies we evaluated beyond the top 10 – like USAA and The Hartford – and are showing here if they performed notably well in the survey. Best for cheapest rates: Nationwide Best for customer satisfaction: Erie and Travelers Best for ease of service: Liberty Mutual and USAA Best for policy offerings: Erie Best for claims handling: Nationwide Best website/online experience: Nationwide Best discounts: The Hartford Best military discounts: USAA Best for young drivers and teens: American Family Best for college students: Travelers Best for senior drivers: The Hartford Best for drivers with tickets: Progressive Best for high-risk drivers: Allstate Best for auto and home bundling: Safeco Most likely to be recommended to others: Travelers and Erie Most trustworthy: State Farm Best for renewals: Erie People also have a preference for how they buy car insurance – some prefer talking to an agent on the phone while others prefer to purchase a policy online. “You should feel comfortable with your insurance purchase, whether you buy it from a local agent or directly from the company,” says Mark Friedlander, director of corporate communications for the Insurance Information Institute. “Make sure that the agent or company will be easy to reach if you have a question or need to file a claim.” The top 10 car insurance companies in the U.S. Additional details about the top-rated car insurance companies of 2023 are below. You’ll note that we rounded each company’s star ranking in our profile boxes. You can find out more about each insurer by clicking on the “Learn More” button. State Farm State Farm Overall rating 4.3 Average Premium 3.2 NAIC 0.70 Customer satisfaction 4.2 AM Best A++ Average Premium Customer Satisfaction NAIC AM Best Rating A++ Learn More + Add To Compare State Farm was No. 1 on Insure.com’s list of the Best Car Insurance Companies for 2023 with a ranking of 4.6 stars out of 5. State Farm also received an A++ credit rating for financial stability from AM Best and a J.D. Power score of 842 for customer service out of a possible 1,000. State Farm customers report being highly satisfied with the company because of its commitment to excellent in-person service. It also received one of the highest scores for trustworthiness, and 93% of its customers said they would sign up again with the company. Geico Geico Overall rating 4.2 Average Premium 4.0 NAIC 0.91 Customer satisfaction 4.1 AM Best A++ Average Premium Customer Satisfaction NAIC AM Best Rating A++ Learn More + Add To Compare Geico ranked No. 2 in Insure.com’s ranking with a star ranking of 4.1 stars out of 5. Geico is known for cheap auto insurance rates, and our rate analysis bears that out; Geico is cheaper than its top competitors. Geico also scored well for customer satisfaction, ease of service and renewals in Insure.com’s survey of insurance consumers. Auto-Owners Auto-Owners Overall rating 4.7 Average Premium 4.7 NAIC 0.50 Customer satisfaction 4.0 AM Best A++ Average Premium Customer Satisfaction NAIC AM Best Rating A++ Learn More + Add To Compare Auto-Owners ranked No. 3 in the survey with a star rating of 3.8 stars out of 5. It rated highly for renewal rates and affordable monthly premiums. The company has received many accolades and is ranked A++ (superior) for financial stability by AM Best. It has a J.D. Power score of 837 (out of 1,000) for customer service – above the average of 834. Travelers Travelers Overall rating 4.6 Average Premium 4.6 NAIC 0.49 Customer satisfaction 4.0 AM Best A++ Average Premium Customer Satisfaction NAIC AM Best Rating A++ Learn More + Add To Compare Travelers ranked No. 4 in Insure.com’s Best Car Insurance Companies ranking for 2023 with a star rating of 3.7 stars out of 5. Travelers scored at the top of the auto survey for customer satisfaction, had cheaper rates than many of its competitors and was rated highly in our survey for overall satisfaction and customer loyalty. Nationwide Nationwide Overall rating 4.3 Average Premium 4.8 NAIC 0.64 Customer satisfaction 4.1 AM Best A Average Premium Customer Satisfaction NAIC AM Best Rating A Learn More + Add To Compare Nationwide auto insurance came in at No. 5 in Insure.com’s ranking of the Best Car Insurance Companies for 2023 with 3.5 stars out of 5. Nationwide is ranked highly for its cheap rates, renewals and claims satisfaction.Its rates are consistently lower than most of the companies and its many different policy options make it a good choice for one-stop insurance shopping. Erie Erie Overall rating 4.7 Average Premium 5.0 NAIC 0.61 Customer satisfaction 4.4 AM Best A+ Average Premium Customer Satisfaction NAIC AM Best Rating A+ Learn More + Add To Compare Erie auto insurance ranked No. 6 in Insure.com’s Best Car Insurance Companies ranking for 2023 with a rating of 3.2 stars out of 5.Few companies ranked as highly for customer satisfaction in Insure.com’s 2023 insurance-consumer survey. The company also ranked highly for policy offerings. Additionally, customers were keen to recommend Erie to friends and family, and the company was one of the most affordable insurers of those we surveyed. Progressive Progressive Overall rating 4.1 Average Premium 3.2 NAIC 0.65 Customer satisfaction 3.9 AM Best A+ Average Premium Customer Satisfaction NAIC AM Best Rating A+ Learn More + Add To Compare Progressive ranked No. 7 in Insure.com’s list of the Best Car Insurance Companies for 2023 with 3.1 stars out of 5.Progressive gets high marks for customer satisfaction, policy offerings and renewals. It also gets high marks from AM Best for its credit rating – a measure of its financial security – and a score of 819 out of a possible 1,000 in J.D. Power’s auto claims satisfaction study. American Family American Family Overall rating 4.0 Average Premium 4.2 NAIC 1.10 Customer satisfaction 4.3 AM Best A Average Premium Customer Satisfaction NAIC AM Best Rating A Learn More + Add To Compare American Family was No. 8 in Insure.com’s Best Car Insurance Companies ranking for 2023 with 2.7 stars out of 5. American Family consistently ranked toward the top of the survey in various categories, including customer satisfaction and auto and home bundling. Allstate Allstate Overall rating 3.8 Average Premium 1.3 NAIC 0.65 Customer satisfaction 4.0 AM Best A+ Average Premium Customer Satisfaction NAIC AM Best Rating A+ Learn More + Add To Compare Allstate ranked No. 9 with 2.7 stars out of 5. The company was rated highly for its ease of service and expansive policy offerings. The company also received an A+ credit rating for financial stability from AM Best and a J.D. Power score of 832 for customer service out of a possible 1,000. J.D. Power grades auto insurance companies on state/regional levels – it doesn’t offer national scores – so we averaged the state/regional results to see how the companies did as a whole. Farmers Farmers Overall rating 3.7 Average Premium 1.8 NAIC 0.80 Customer satisfaction 4.1 AM Best A Average Premium Customer Satisfaction NAIC AM Best Rating A Learn More + Add To Compare Farmers ranked No. 10 in Insure.com’s Best Car Insurance Companies ranking for 2023 with 2 stars out of 5. Farmers, one of the largest auto insurers in the U.S. with around 5% of the industry’s market share, ranked highly in Insure.com’s survey of insurance consumers for discounts and bundling home and auto policies. Farmers received an A rating from AM Best, which measures the company’s credit rating and financial strength, and a J.D. Power score of 815 (out of 1,000) for customer service. The best-rated car insurance companies for the price, customer service, and more So, how do you find the best insurance company for you? Insure.com editors surveyed consumers of more than a dozen top insurers. We then ranked them based on the information we received, third-party data and rate information. In some instances, we did not have an insurer’s rate information and could not rank it. We are, however, showing certain non-ranked companies here if they performed notably well in our survey of insurance consumers. Car insurance companies with the cheapest rates Price is undoubtedly a top concern for auto insurance consumers. The top-rated car insurance companies in this category offer the lowest rates for full coverage for a 40-year-old male with a good driving record. The cheapest large company was Nationwide, followed by USAA, Geico and Erie. USAA also came out in this list, but it isn’t available to all consumers – only to members of the military and their families – so keep that in mind. Company Average annual rate for full coverage Nationwide $1,190 USAA $1,192 Geico $1,266 Erie $1,254 Best car insurance companies for customer satisfaction Customer satisfaction was one of the most critical factors in our auto insurance customer survey. Of the ranked companies, Travelers and Erie came out on top with 96% of customers satisfied with their insurance company. USAA, although not ranked, rated high in our survey. American Family and Liberty Mutual also scored highly. Company Percent of customers that are satisfied Erie, Travelers and USAA 96% American Family and Liberty Mutual 92% Top-rated car insurance companies for ease of service Ease of service measures how easy it is for consumers to access policy documents and services, and Liberty Mutual and USAA won this category with 92% of customers satisfied with ease of service, followed by Allstate with 88%. Company Percent of customers satisfied with the company’s ease of service Liberty Mutual and USAA 92% Allstate 88% Best car insurance companies for policy offerings Some companies offer more policy options than others – telematics, accident forgiveness, home/auto bundling, etc. – and Erie took the top spot among the companies we ranked with 91% of customers satisfied with the company’s policy offerings. Liberty Mutual, although not ranked, did well when looking at all the companies we surveyed. Company Percent of customers satisfied with the company’s policy offerings Erie 91% Liberty Mutual 90% Car insurance company most likely to be recommended Most of the companies in our ranking earned scores in the 80th or 90th percentile when it comes to customers who would recommend the company to others. More than 95% of Travelers and Erie customers would recommend it, followed by a tie between Nationwide, American Family, and State Farm. Company Percent of customers who would recommend the company to others Travelers 96% Erie 96% Nationwide 94% American Family 94% State Farm 94% Most trustworthy car insurance company State Farm had the highest score among the companies we ranked when it came to trustworthiness. In most cases, insurers saw percentages in the 70-to-upper-80 range in this category. Company Percent of customers who say they trust the company State Farm 84% Allstate and Travelers 81% Best auto insurance provider for renewals When it comes to consumers renewing their policies, USAA and Erie took the top spots with 100% of survey respondents saying they plan to renew their policies, followed by Progressive and Nationwide with 97% of customers saying they’ll renew their policies. Company Percent of customers who plan to renew with the company Erie 100% USAA 100% Progressive 97% Nationwide 97% How to find an insurance company that’s right for you When it comes to shopping for car insurance, it’s important to think about your individual needs – as well as seeking quotes from the top-rated car insurance companies. “Prices vary greatly from one insurer to another, so it really pays to shop around. Get at least three price quotes from a mix of national and regional carriers,” Friedlander says. “You can obtain quotes through independent and exclusive agents, company websites and online comparison sites.” Here are some things to keep in mind when shopping for car insurance: Determine your needs: Determining your specific needs will help you narrow down the carriers you should consider and the different coverages you may need to carry. Find local insurers: Consider national insurers (ones that operate in all states) and more regional insurance companies that write policies in your state. Look for insurers that offer the coverages and services you would use. Gather quotes: Be sure to compare apples to apples regarding coverage levels and deductibles. Get at least three different quotes. Figure out your non-negotiables: If you prefer to work with an agent, you’ll need to keep that in mind. The same goes if you prefer to make changes using an app – some companies are better than others for digital experience and customer service. Friedlander says that not every company is licensed to operate in each state: “As a general rule, you should buy from an insurer licensed in your state, because then you can rely on your state insurance department to help if there’s a problem. To find out which companies are licensed in your state, contact your state’s insurance department.” Final thoughts: Best car insurance companies When it comes to the best car insurance companies, the best insurance company for you is the one that offers the level of service you need and the price you can afford. Methodology Insure.com in the fall of 2022 surveyed more than 1,500 insurance consumers (1,080 people with auto insurance). The survey was conducted by online market research company Slice MR. Respondents were asked to name their auto insurer and then grade it in the following categories – customer satisfaction, ease of service and policy offerings. The percentage of respondents who said they were satisfied or very satisfied with their insurer is presented in the results. Respondents were then asked to rank their insurer’s top three attributes out of more than a dozen presented – including claims satisfaction, digital experience, discounts, military discounts, best for young drivers and teens, best for college students, best for senior drivers, best for drivers with a ticket, best for high-risk drivers and best for auto/home bundling. For a number one choice, five points were given; for a second choice, three points; and for a third choice, a single point. The total points for each choice – first, second and third – were then divided by the number of each company’s customers who responded to that survey question to create a percentage. Those percentages are presented in the results as survey scores. Respondents were then asked if they would recommend their auto insurer to someone else and whether they would renew with their company. The percentage who said yes is presented in the results. Finally, respondents were given the statement “I trust my insurance company” and asked if they strongly agreed, agreed, disagreed or strongly disagreed with the statement. The percentage of those who said they agreed or strongly agreed is presented in the results. The editors compiled the survey results and then selected – based on the number of survey responses – the top companies for further evaluation. They then collected National Association of Insurance Commissioners’ complaint data, which ranks a company by the number of customer complaints it receives, and AM Best data, which measures financial strength. They also collected insurance rate data from Quadrant Information Services. With the help of Prof. David Marlett, Ph.D., Managing Director of the Brantley Risk and Insurance Center at Appalachian State University, the editors created a rating system to determine which insurance companies were best in each sector. For auto insurers, we took the following and gave each a weight. Survey: 40% of the total score (10% customer satisfaction, 10% recommended, 10% renewal rate and 10% claims handling) Annual premium: 20% of total score AM Best: 25% of total score NAIC: 15% of total score Each insurer was awarded from 1 to 5 stars. No insurer in our star ranking received less than 1 star and 5 stars was the most any insurer could receive. Compare Companies Compare companies to find the best fit for you! All you need to do is find companies you like and click ,"Add to Compare." When you’re ready to review, click the compare button that appears in this menu. Compare Reset Please add more than one companies to proceed with comparison. Get instant quotes now ! Please enter valid zip Get Quotes