Auto Club Enterprises auto insurance review and ratings

Auto Club Enterprises auto insurance review 2026: Compare rates, discounts and satisfaction ratings. Auto Club Enterprises is No. 11 among national carriers in our ranking of the Best Car Insurance Companies for 2026, with 3.76 stars out of 5.

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Our take

Auto Club Enterprises (AAA SoCal) continues to be a standout regional insurer in our 2026 auto insurance survey, earning 3.76 out of 5 stars and ranking No. 11 among national carriers. As the largest AAA club in the country, AAA SoCal serves more than 7 million members. It consistently delivers strong customer loyalty scores, driven by exceptional claims handling and a near-unmatched trust rating of 97%. 

Although AAA SoCal’s average premium of $243 per month sits above the national average — which reflects the higher-risk, high-density driving environment of Southern California — many members view its reliability, agent support and superior claims service as worth the price.

Customers rate the company highly for ease of service, policy offerings and digital experience, and AAA SoCal recorded some of the strongest satisfaction metrics across all AAA-affiliated insurers. 

However, its rates remain on the higher end, and shoppers focused solely on price or who don’t want to join AAA may find better fits elsewhere. For drivers who prioritize trusted service, industry-leading claims performance and the comprehensive support of AAA membership, Auto Club Enterprises continues to be a top-tier choice.

Keep reading for a breakdown of Auto Club Enterprises (AAA SoCal) ratings in the 2026 Insure.com Best Car Insurance Companies for 2026 survey.

Auto Club Enterprises rankings

How Auto Club Enterprises scores overall

Auto Club Enterprises (AAA SoCal) is No. 11 overall among national carriers in our ranking of the 2026 Best Car Insurance Companies with 3.76 stars out of 5. 

How we calculated this rating

Insure.com surveyed 2,000 auto insurance customers, who rated their insurers on service quality, claims handling, policy options, discounts, digital tools and bundling. Scores were combined with AM Best financial strength ratings, NAIC complaint data and premium rate data from Quadrant Information Services to produce each insurer’s final rating.

11
Auto Club of Southern California
3.76 Insure.com Score
Average Premium
$243 per month
Customer Survey
NAIC
AM Best Rating
A+
Effective date:
Pros and cons
Pros:
  • Its clientele widely trusts Auto Club Enterprises – and they say they would recommend the company to their family members and friends
  • It earned the highest marks in the study for claims satisfaction, showing that clients are pleased with how the company handles claims
Cons:
  • It’s more expensive than other companies

Who should get Auto Club Enterprises (AAA SoCal) car insurance?

Auto Club Enterprises (AAA SoCal) is ideal for:

  • Members who prioritize trustworthiness in a car insurance company
  • Members who value easy claims handling

Auto Club Enterprises (AAA SoCal) is not ideal for:

  • Non-members or people who don’t want to join AAA
  • Drivers who want the cheapest rates

Auto Club Enterprises auto insurance cost: Coverage and competitor comparison

Auto Club Enterprises offers auto insurance at an average monthly premium of $243, higher than the national average of $209. However, given that its clientele is located in densely populated Southern California, higher-than-average premiums are to be expected. 

See rates from Auto Club Enterprises and other insurance companies in the table below.

CompanyMonthly premium
Allstate$267 
American Family$159 
Amica$231 
Auto Club Enterprises (AAA SoCal)$243 
Auto Club Group (AAA Midwest/South)$185 
Auto-Owners$171 
CSAA Insurance Group (AAA NorCal/NV/UT)$251 
Erie$159 
Farmers$257 
GEICO$179 
Mercury$270 
Nationwide$205 
Progressive$223 
State Farm$239 
Travelers$175 
USAA*$131 
*USAA is only available to military community members and their families.
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How Auto Club Enterprises (AAA SoCal) scores for customer satisfaction, ease of service and policy offerings

Ninety percent of Auto Club Enterprises (AAA SoCal) policyholders reported being satisfied with the company, surpassing other leading insurers, such as Progressive and Allstate. It beat the AAA Midwest group, the Auto Club, but scored lower than Northern California’s CSAA Insurance Group.

Auto Club Enterprises also received a high score when customers were asked about the ease of its service, with 87% of policyholders indicating satisfaction. This category examines how easily customers can access policy documents and modify their policy.

Regarding policy offerings, 85% of Auto Club Enterprises’ customers reported satisfaction with the insurer’s selections. Most companies’ scores were in the 80th percentile for policy offerings, with a category average of 84%.

CompanyCustomer satisfactionEase of servicePolicy offerings
Auto Club Enterprises (AAA SoCal)90%87%85%
Auto Club Group (AAA Midwest/South)89%81%84%
CSAA Insurance Group (AAA NorCal/NV/UT)92%88%84%
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How Auto Club Enterprises scores on customer recommendations, trust and renewals

Survey respondents highly recommend Auto Club Enterprises. Eighty-nine percent would recommend Auto Club Enterprises to friends and family, making it one of the top car insurance companies in terms of customer loyalty – it had the same score as top national insurers State Farm and Allstate in this category.

Ninety-seven percent of customers trust Auto Club Enterprises, which may be due to its longstanding reputation and strong brand name. This score is seven percentage points higher than the average – a solid showing in this category. 

Most Auto Club Enterprises policyholders surveyed (95%) said they planned to renew coverage – this was one of the higher scores in the survey.

CompanyRecommended by customersTrustworthinessRenewal rate
Auto Club Enterprises (AAA SoCal)89%97%95%
Auto Club Group (AAA Midwest/South)89%93%92%
CSAA Insurance Group (AAA NorCal/NV/UT)80%88%96%
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How Auto Club Enterprises scores for claims handling, digital experience, auto and home bundling and discounts

Auto Club Enterprises scored 87% for claims handling, the highest among all insurance companies in our survey. 

For digital experience, which evaluates how members feel about a company’s website and app, Auto Club Enterprises also received an 87% rating. 

Auto Club Enterprises earned a 67% rating for discounts in this year’s survey, which looks low, but the category average was only 61%. Bundling auto insurance with home insurance was ranked higher at 85%.

CompanyClaims handlingDigital experienceDiscountsAuto and home bundling
Auto Club Enterprises (AAA SoCal)87%87%67%85%
Auto Club Group (AAA Midwest/South)84%76%68%87%
CSAA Insurance Group (AAA NorCal/NV/UT)74%95%56%76%
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Types of car insurance coverages offered by Auto Club Enterprises

  • Liability coverage: Covers injury and property damage expenses for others after an at-fault accident
  • Medical payments coverage (MedPay): Reimburses you for medical bills, regardless of who caused the accident
  • Personal injury protection (PIP): Covers medical bills plus lost wages, funeral costs, and other losses, no matter who is liable for the accident
  • Uninsured/underinsured motorist coverage: Protects you from accidents with drivers who don’t have insurance coverage or don’t have enough coverage
  • Collision coverage: Pays for your vehicle damage after an accident, no matter who is at fault
  • Comprehensive coverage: Covers non-collision incidents, such as theft, vandalism, and fires
  • Accidental death benefits: Covers end-of-life expenses after a fatal accident 
  • New car added protection: Pays to repair or replace your new car without factoring in depreciation if it gets stolen or totaled
  • Rental car reimbursement: Reimburses you for rental car expenses if your vehicle is getting repaired after a covered loss
  • 24/7 roadside assistance: Offers three roadside assistance options to help protect you during emergency situations that require towing, battery jump starts, fuel delivery, and more

Auto Club Enterprises auto insurance discounts 

  • AAADrive telematics: A 5% discount for participating, plus up to 25% off at policy renewal for safe driving; not available in every state and requires a mobile app 
  • Multi-vehicle: Up to 27.3% when you insure more than one car
  • Select professions/alumni associations: Up to 7.4% for working in a specific profession or being part of a qualifying alumni organization
  • Loyalty: Up to 5.6% for at least one year of continuous car insurance coverage
  • Good driver: Up to 20% for proving you’re a safe driver
  • Verified mileage: Up to 19.1% for sending odometer readings when requested
  • Student away: Up to 46.7% when a student driver is away at school more than 100 miles from home
  • Good student: Up to 14.3% for getting good grades in school
  • Driver training: Up to 4.7% for completing an approved driving course
  • Car club: Up to 5% for being part of an eligible car club

States where Auto Club of Southern California offers coverage

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Table

States where Auto Club of Southern California offers coverage
Alabama
Arkansas
California
Hawaii
Illinois
Indiana
Kansas
Kentucky
Louisiana
Maine
Mississippi
Missouri
New Hampshire
New Mexico
Ohio
Pennsylvania
Texas
Vermont
Virginia
West Virginia
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AL AK AZ AR CA CO CT DC DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY

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Auto Club Enterprises at a glance

Auto Club of Southern California

Auto Club Enterprises, commonly known as AAA SoCal, is the largest AAA club in the United States, serving more than 7 million members across Southern California and several adjacent states. It includes Automobile Club Inter-ins (IL), Automobile Club Inter-ins (LA), Automobile Club Inter-ins (MO), Auto Club Country Mutual Ins (TX) and Interinsurance Exchange (CA).

Through its insurance arm, the Auto Club provides auto, home and specialty insurance to millions of policyholders, supported by a strong network of more than 3,500 insurance agents and customer service professionals.

Financially, Auto Club Enterprises is considered one of the strongest regional insurers in the country. Its insurance subsidiaries hold an A+ (Superior) financial strength rating from AM Best, reflecting a long history of stable underwriting, disciplined growth and consistent claims-paying ability. With annual revenue in the billions and a broad range of insurance and membership services, AAA SoCal remains a trusted choice for drivers who value reliability, member benefits and strong agent support.

Contact Auto Club Enterprises (AAA SoCal):Call 1-800-222-8252 or visit www.ace.aaa.com.

Resources & Methodology

Methodology

In 2025, Insure.com surveyed more than 2,000 insurance consumers through an independent research firm, Dynata. Customers named their insurer and rated it on customer satisfaction, ease of service, policy options, claims handling, digital experience, discounts and bundling home with auto. We also asked whether they planned to renew, would recommend their insurer to friends and family and trusted their insurer.

For insurers with enough survey responses, we added:

  • AM Best financial strength ratings, which measure an insurer’s ability to pay claims
  • NAIC complaint index scores, which show how many customer complaints an insurer receives relative to its size
  • Average premium data from Quadrant Information Services for a hypothetical 40-year-old driver with a clean driving record, good credit score, 12-mile daily commute and full coverage policy on a Honda Accord LX with liability limits of 100/300/100.

With guidance from Prof. David Marlett, Ph.D., we applied the following weights to calculate each company’s final rating:

  • Customer survey: 40%
  • AM Best: 25%
  • Average premium: 20%
  • NAIC complaints: 15%

Each insurer received a rating between 0.5 and 5 stars.

author image
Anna Baluch

 
  

Anna Baluch is a freelance financial writer from Cleveland, OH. She writes about a variety of topics, including debt management, credit cards, mortgages, personal loans, and student loans. Her work can be seen on Forbes, Newsweek, Realtor.com, Rocket Mortgage, Experian, U.S. Chamber of Commerce, and a number of other reputable publications. Anna holds an MBA in marketing from Roosevelt University.

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