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Elephant Car Insurance

Elephant Insurance is a subsidiary of the Admiral Group, one of the largest car insurance providers in the United Kingdom. Admiral launched in 1993 and has now grown beyond the UK. It has operations in France, Italy, Spain and the United States. Its simple strategy is “to keep doing what we’re doing, and do it better year after year.”  Elephant Insurance shares that commitment and works to provide reliable coverage and excellent service at reasonable rates.

Elephant launched in the U.S. in 2009 and is currently available in Illinois, Maryland, Texas and Virginia. Their headquarters office is located in Henrico, Virginia. Elephant employs a direct-to-consumer business model, meaning it sells insurance online or over the phone, to pass savings onto consumers.

Elephant Insurance contact information:

Elephant Insurance
Deep Run I
9950 Mayland Dr.
Henrico, VA 23233

Email:  customerservice@elephant.com

Phone:  1-877-218-7865 (1-877-21-trunk)

Customer Service hours (Eastern Time Zone):

Monday – Friday 8:00 a.m.to 8:00 p.m.
Saturday 9:00 a.m. to 5:30 p.m.
Sunday Closed

Claims – online or over the phone can report a claim 24/7

Claims Telephone: 877-218-7865
Claims Fax: 804-955-1722

Website: http://www.elephant.com

Twitter: @ElephantAutoIns

Facebook: https://www.facebook.com/ElephantInsurance

Mobile app: https://itunes.apple.com/us/app/elephant-insurance/id737805978?mt=8

 Types of coverage offered (offerings may vary by state):

  • Auto
    • Offers 12-month policies, optional coverages of loan/lease payoff, custom parts and equipment, and income loss.
  • Motorcycle
  • ATV
  • Collector cars
  • Home
  • Renters
  • Condo
  • Life


Auto insurance discounts offered by Elephant:

Some features may be optional. Offerings may vary by state.

  • Multi-policy discount:  Auto insurance customers receive a discount for bundling their homeowners or renters insurance policy, motorcycle insurance policy, and even their life insurance policy, making it even more affordable to buy through Elephant.
  • Multi-vehicle discount:  Up to 25 percent for insuring two or more vehicles on your auto policy.
  • Good student discount: Full-time students with a good academic record may be eligible for up to a 6 percent discount on certain coverages. In most states, policyholders between the ages of 16 and 24 with a GPA of at least 3.0.
  • Responsible driver discount: If you’ve been free from accidents in the last five years, you may receive up to a 5 percent discount on some coverages.
  • Electronic signature discount: Sign up for savings with your electronic signature on documents.
  • Paperless account discount: Sign up for paperless statements and save up to 2 percent per vehicle.
  • Pay-in-full discount: If you pay in full at the beginning of your policy, you will receive a discount.
  • Quote online and save: Start a quote online and save up to 12 percent when you buy your policy.


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