Liberty Mutual car insurance has an impressive 91 percent of its surveyed policyholders say they will renew their policy, according to our best car insurance companies study. The “value for price” category is likely the reason, as Liberty Mutual received 5 out of 5 stars in this category. It received an overall score of 82.1 in the survey, which looks at customer satisfaction with regards to price, claims and customer service.
Over one hundred years in the insurance business
Liberty Mutual insurance, the sixth-largest auto and home insurer in the United States, was founded in Boston in 1912 as the Massachusetts Employees' Insurance Association (MEIA). In 1917, MEIA changed its name to Liberty Mutual Insurance Company and partnered with the United Mutual Fire Insurance Company to provide complete automobile insurance.
Today, the Fortune 500 company offers coverage in all states and even offers insurance policies around the globe for both personal and commercial needs.
Types of auto coverage
Pay-as-you-drive program – RightTrack
Additional policies offered
Consider Liberty Mutual for teachers, organizations and perks
Liberty Mutual offers teachers both collision coverage and vandalism loss protection with a $0 deductible. There is also personal property coverage, protecting teaching materials or school-owned property if it’s damaged or stolen while inside your vehicle. Teachers can also include this special auto policy in a bundle with home insurance for additional discounts.
Members or employees of any of the more than 14,000 employers, groups, credit unions or alumni associations within Liberty Mutual's affinity program are eligible for group savings.
Liberty Mutual offers many perks with its auto coverage: recall notification, 12-month policies, and accident forgiveness. With lifetime repair guarantees, take your vehicle to a certified location for repairs, and the company guarantees the work as long as you own the car. Liberty Mutual also provides Better Car Replacement, which means if your car is totaled in an accident, the company gives you money for a car that is one model year newer with 15,000 miles less that your totaled vehicle.
175 Berkeley Street
Boston, Massachusetts 02116
Customer service: 1-800-837-5254