Assurant Health Insurance Ratings

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Customer Satisfaction Ratings


 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HEALTH
79.84
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
56%
% of Customers
Who Plan to Renew
86%
Financial
Strength
Ratings

N/A


Customer Reviews

  • They cover a great deal of my medicines and can always explain anything I don't understand in a clear yet respectful manner.
  • Great service and care.
  • Very good insurance. Great cost and excellent customer service.
  • People come first and rates are low.
  • This insurer is reliable and there when you need them. I highly recommend them.
  • They care.
  • They're incredibly helpful. I would recommend to anyone looking for an insurer.
  • Always great about covering me in hard times and always very pleasant on the phone.
  • Good customer service and benefits.
  • It's not the best but they get the job done.
  • Easy to work with.
  • Very good customer service.
  • I am so confused by the health insurance process that I can't even say what I would want people to know. .. except that when my policy came up for renewal, I DID shop around and was dismayed to find what I thought was a ridiculously high premium was actually one of the better values on the market. The whole industry is unaffordable, in my opinion, and provides little value for what I pay into the system.
  • You must use the Hospital they choose, even if it's miles past the closest.
  • It's not the insurer, it's the policy that I got that is useless.
  • They do try and get the best possible price for you.
  • Insurance keeps goin up.



Reason for buying from Assurant
Customers of Assurant originally decided to purchase from the company for these reasons:
26% Saw a commercial.
27% The insurer's reputation.
28% Ther insurer offered the best price.
4% The insurer was recommended by a friend.
8% Is the health plan my employer offers.
7% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 34%
  • 22%
  • 34%
  • 7%
  • 2%

Would you renew?
  • yes
  • no
  • 86%
  • 14%





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