Prudential Life Insurance Ratings

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Customer Satisfaction Ratings


 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
LIFE
76.45
N/A
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
60%
% of Customers
Who Plan to Renew
N/A
Financial
Strength
Ratings

A+    June 12, 2012


Customer Reviews

  • This company has great prices per month for life insurance.
  • They have good customer service and lots of products to choose from.
  • They have great customer service. Easy options for paying bill. They are always knowledgable about policy. I have no complaints.
  • Very easy to work with.
  • Have little personal interaction anymore with any agent. Just send in our premium and that's it.
  • I haven't really had much dealings with them considering I'm still alive.
  • They're good but it's a little pricey.
  • Great service & can do multiple services for you.



Reason for buying from Prudential
Customers of Prudential originally decided to purchase from the company for these reasons:
3% Saw a commercial.
23% The insurer's reputation.
16% Ther insurer offered the best price.
20% The insurer was recommended by a friend.
12% Was the company their parents had.
26% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 13%
  • 47%
  • 37%
  • 1%
  • 1%





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