Prudential Life Insurance Ratings
Customer Satisfaction Ratings
LIFE
Overall
This rating combines customer scores for claims,
customer service, value for price paid, percent
who will renew, and percent who would recommend
the company.
Claims Processing
Customers who had claims in the last three
years were asked to rate their satisfaction with
how well the company handled their claim.
Customer Service
Customers were asked to rate their
satisfaction with the company’s customer service.
Value For Price
Customers were asked if they’re
satisfied with the price they pay for
their coverage.
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
Recommend This Company to a Friend
60%
% of Customers
Who Plan to Renew
Who Plan to Renew
N/A
Financial
Strength
Ratings
Strength
Ratings
A+
June 12, 2012
Customer Reviews
- This company has great prices per month for life insurance.
- They have good customer service and lots of products to choose from.
- They have great customer service. Easy options for paying bill. They are always knowledgable about policy. I have no complaints.
- Very easy to work with.
- Have little personal interaction anymore with any agent. Just send in our premium and that's it.
- I haven't really had much dealings with them considering I'm still alive.
Reason for buying from Prudential
Would you recommend this company?
- already have
- yes
- not sure
- probably not
- no
- 13%
- 47%
- 37%
- 1%
- 1%
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