Auto Club Group came in second among regional carriers and fourth overall for home insurance in 2026. It earned a score of 4.27 out of 5 for low rates, trustworthiness, and ease of service. It also ranked first for the buying process.
Tonya Sisler's work focuses on making car insurance and financial topics clear, accessible and actionable for consumers.
Leslie Kasperowicz is an insurance expert and the executive editor of Insurance.com. Before joining QuinStreet, she was managing editor at Quote.com has a decade of experience writing about insurance. She also spent four years in customer service with Farmers Insurance.
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Auto Club Group came in No. 2 among regional carriers and No. 4 overall in our ranking of the Best Home Insurance Companies of 2026, thanks to high scores in several categories, including trustworthiness. It’s a good choice for those who want low home insurance rates from a dependable company.
Auto Club Group is part of the AAA family and offers various insurance products to AAA members. However, while AAA is a nationwide company, insurance products aren’t available in every location and vary widely depending on location. Auto Club Group serves several Midwest and Southern states.
Below is our full review of Auto Club Group. It’s based on the results of our survey, average rates and third-party metrics, including the NAIC customer complaint index and AM Best financial ratings. Find the full methodology here.
Auto Club Group is a good choice for you if:
It might not be the best choice if:
Auto Club Group home insurance rates average $1,888 annually, which is below the national average of $2,543, making it the fourth-cheapest insurer among both national and regional insurers.
This table shows rates and coverage levels for ranked insurers, including Auto Club Group.
Auto Club Group scored high in ease of service at 92%, one of the four main categories used to rank insurers. In the other three categories, it largely outscored competitors American Family and Auto-Owners. For customer satisfaction, it earned a score of 86%, with policy offerings at 80%.
Its score for claims handling (81%) was only a few points behind category winner American Family.
The table below compares Auto Club Group with two top competitors for overall customer satisfaction, ease of service, policy offerings, and claims handling. The percentages represent the number of customers who were satisfied or highly satisfied in each category.
In addition to low rates, 93% of Auto Club Group customers trust the company, and 92% plan to renew their policies, indicating strong customer loyalty and trustworthiness. Most customers, 90%, would recommend the company.
A customer’s perception of their insurer is essential. We asked these three questions to get a sense of how customers feel about their insurer:
Auto Club Group outscored top competitors for both recommendations and trust.
Auto Club Group doesn’t score as highly as some competitors for digital experience (77%), but 93% of customers are satisfied with the auto and home bundling option.
At 72%, Auto Club Group was only a few points behind the top scorer for discounts, Auto Club Enterprises (another AAA company that has a different operating area). Most companies scored in the 50s and 60s in this category.
This table compares Auto Club Group with other top competitors in three categories: digital experience, auto and home bundling, and discounts.
Auto Club Group is the 22nd-largest insurer with $1,159,743,644 in direct premiums written, according to the 2024 NAIC Market Share Report.
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Auto Club Group is one of several AAA-branded insurance companies operating in various parts of the country and serves mainly the Midwest and Southern states and including these companies:
Contact Auto Club Group at: www.acg.aaa.com or 800-564-6222.
Sources:
NAIC. “2024 Property/Casualty Market Share” Accessed December 2025.
Auto Club Group. “AAA” Accessed December 2025.
Methodology
In late 2025, Insure.com surveyed more than 2,000 insurance consumers through an independent research firm, Dynata. Customers named their insurer and rated it on satisfaction, ease of service, policy options, claims handling, digital experience, discounts, bundling, rate increases, older homes and standard coverages. We also asked whether they planned to renew, would recommend their insurer and trusted their insurer.
For insurers with enough survey responses, we added:
With guidance from Prof. David Marlett, Ph.D., managing director of the Brantley Risk and Insurance Center at Appalachian State University, we applied the following weights to calculate each company’s final rating:
Each insurer received a rating between 0.5 and 5 stars.