Jackson National Life Insurance Ratings

Jackson National
   Effective Date: June 10, 2016

Jackson National earned an overall score of 891. in our annual best life insurance companies survey.  Its Center for Financial Insight offers consumers resources for understanding savings and investing for retirement planning, including statistics, surveys, videos and articles.


Customer Satisfaction Ratings

(101 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A+    June 10, 2016

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Reason for buying from Jackson National
Customers of Jackson National originally decided to purchase from the company for these reasons:
33%The insurer offered the best price.
22%The insurer was recommended by a friend.
20%The insurer's reputation.
12%Saw a commercial.
9%Was the company their parents had.
4%Other reason.
0%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 39%
  • 50%
  • 6%
  • 5%
  • 0%

About Jackson National

In Insure.com’s annual best life insurance companies survey, Jackson National scored 4 stars in customer service and overall customer satisfaction. Of Jackson National surveyed policyholders, 33 percent said the reason they initially chose the company was because it offered the best price. Another 22 percent said they were recommended to Jackson National from a friend. Currently, 89 percent of surveyed policyholders would recommend the company to a friend.

The personal attention of a family-owned business

Since its beginning in 1961, Jackson National Life Insurance Company has a long and successful track record of providing advisers with the products, tools and support they need to design effective retirement solutions for their clients. With nearly $75 billion in total assets, Jackson is one of America's largest life insurance companies and a leading provider of variable, fixed and fixed index annuities. The company also offers life insurance and institutional products and, through its affiliates and subsidiaries, offers asset management, retail mutual funds and retail brokerage services.

From 2000 to 2008, Jackson's growth has been pronounced. It increased variable annuity assets faster than any other provider in the industry, and has had the best-selling VA contract in the independent broker-dealer channel for a number of years. Jackson strives to remember its roots as a family-owned business and provide the customer service you’d expect with the capabilities of a large corporation.

Life insurance policies serviced

Term life

Universal life

Variable Universal life


Contact information

Corporate headquarters

Jackson National Life Insurance Company
1 Corporate Way
Lansing, MI 48951

Life insurance customer service: 800-644-4565