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Brighthouse Life Insurance Reviews and Ratings

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Brighthouse Life Insurance Ratings
Overall Rating: 2.76
J.D. Power: 1.50
NAIC: 4.21
AM Best Rating A

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Brighthouse (Metlife)

Customer service/Claims Life insurance customer service: 800-638-5000
Corporate Headquarters Brighthouse Financial,
11225 North Community House Road
Charlotte, NC 28277

Brighthouse Financial traces its roots to Travelers Insurance Company, which was founded in Hartford, Conn., in 1863 and started selling life insurance in 1923 and annuities in 1938 – the two products still at the core of its business today.

MetLife acquired Travelers Life insurance Company and Travelers Life & Annuity Company in 2005, and spun off a large portion of its retail business to create the new Brighthouse Financial brand in 2017. The company, which is now headquartered in Charlotte, N.C., has over 2 million customers and specializes in annuities and life insurance.

Brighthouse (Metlife) Coverages

  • Term life insurance
  • Universal life insurance
  • Hybrid life insurance
  • Long-term care insurance

In which states is Brighthouse Life Insurance available?

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Les Masterson


Les, a former managing editor, insurance, at QuinStreet, has more than 20 years of experience in journalism. In his career, he has covered everything from health insurance to presidential politics.

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