Ratings

Life best-life-company-ratings
Overall Rating info icon info icon
Customer Service
Value for Price
Website and Apps
% Who Would Recommend to a Friend
90%
AM Best Financial Strength Ratings info-icon info-icon November 08, 2020
A+
HOW WE WEIGH OUR SCORE
WHAT IS THIS RATING?

A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.

A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.

Reasons for Buying

Customers of Allstate originally decided to purchase from the company for these reasons:
25%
Reputation
18%
Saw TV commercial
14%
Saw online ad
13%
Financial strength rating
11%
Offered best price
8%
Recommended by friend or family member
4%
I had other insurance with this company
4%
The company website and mobile apps are easy to use and helpful
2%
Was the company my parents had

What kind of life insurance do you have?

Both
Permanent, including whole life
Term
Other

How much do you pay annually for your life insurance policy (per person if have more than one life policy in your household)

$500 - $749
13%
$3,500 - $3,999
10%
$1,250 - $1,499
10%
Less than $250
10%
$1,500 - $1,749
9%
$750 - $999
9%
$1,000 - $1,249
8%
$250 - $499
6%
$1,750 - $1,999
5%
$2,500 - $2,749
5%
$4,000 or more
5%
$2,000 - $2,249
4%
$2,250 - $2,499
3%
$3,000 - $3,249
2%
$2,750 - $2,999
1%
life
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Customer Complaint Ratio

info icon
Individual Life
2.16
0 1 3 10+
Lower number is better
0 to 1.00
1.01 to 3.00
3.01 and above

Best life insurance companies 2021: Allstate

You're in good hands with Allstate.

How Allstate stacks up

Allstate earned the number a Top 5 spot in our annual review of fifteen Best Life Insurance Companies. They got 4 out of 5-star ratings in price, customer service and website & apps.

When we asked Allstate customers if they would recommend the company to others, 90% said yes.

How likely to recommend?

70%
I would definitely recommend this company
20%
I would probably recommend this company
8%
Neutral
2%
I would probably not recommend this company
0%
I would not recommend this company

Ratings on Website & Apps

Completely satisfied / Outstanding website & apps that give me what I need and more
57%
Fairly satisfied / Fulfills my needs OK
26%
Average website and apps
9%
Unsatisfied / website and/or apps are not fulfilling my needs
4%
Very unsatisfied / digital offering is severely lacking
3%

How do you prefer to deal with insurer and policy?

In person
35%
Phone
24%
Email
15%
Interactive website
13%
Mobile App
13%

Allstate coverages

  • Term
  • Universal
  • Whole Life
  • Variable universal life insurance

With options:

  • Flexible length of term life insurance
  • Flexible payment plans
  • Option to convert term to permanent life insurance
  • Death benefit that pays like a monthly benefit
  • Some universal life insurance policies offer you the choice of how to receive your annual return: based on the markets or a set annual return rate
  • Earn excess credits with Whole Life Advantage policies

Allstate life insurance discounts

  • Multi-policy discount

About Allstate

Founded in 1931, Allstate was started as part of the Sears Roebuck and Company. It became a publicly-traded company in 1993, and it became a fully independent company in 1995.

Allstate's focus has always been on safety and consumer rights. It was part of the group that filed to have seatbelts mandatory. It also was involved in coming up with a rate classification system to allow safer drivers cheaper rates.

Today, Allstate provides insurance policies to nearly 16 million households.

What other types of insurance does Allstate offer?

  • Roadside
  • Business
  • Identity
  • Phone protection
  • Pet
  • Event
  • Landlord
  • Retirement and investments
  • Voluntary employee benefits
  • Home
  • Auto

Contact Allstate

Corporate Headquarters

2775 Sanders Rd,

Northbrook, IL 60062

(847) 402-5000

General correspondence

Allstate Insurance Company

P.O. Box 660598

Dallas, TX 75266-0598

General/claims: (800)255-7828

In which states is Allstate life insurance available?

AL AK AZ AR CA CO CT DC DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY

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