Allstate Life Insurance Ratings

A+

Effective Date: April 07, 2016

Your life insurance policy will “be in good hands” with Allstate, as its famous slogan says. Allstate Corporation is the largest publicly held personal lines property and casualty insurer in America. Allstate helps approximately 16 million households insure and protect what they have today to better prepare for tomorrow and on to retirement. Allstate received an overall score of 4 stars on our annual customer satisfaction survey of life insurance companies.

Customer Satisfaction Ratings

(131 reviews)

Product

Overall

Claims
Processing

Customer
Service

Value
For Price

LIFE

87.1

N/A

% Who Would
Recommend to
a Friend

88%

% Who Plan
to Renew

N/A

Financial
Strength
Ratings

A+ April 07, 2016

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Reason for buying from Allstate

Customers of Allstate originally decided to purchase from the company for these reasons:

24%Saw a commercial.
21%The insurer offered the best price.
19%The insurer's reputation.
16%Financial stability.
11%The insurer was recommended by a friend.
5%Was the company their parents had.
2%Had other insurance with this company.
1%Ease of use.
1%Other reason.

Would you recommend this company?

already have
yes
not sure
probably not
no

About Allstate

Best Life Insurance Companies 2017

Allstate is in a good state, in this year's survey. It received an overall ranking of 87.1, and 88 percent of its members said that they would recommend the life insurer to friends and family. Meanwhile, the individual rankings were admirable -- 4.25 out of 5 stars for both customer service and "value for price."

'In good hands'

Consumers are no doubt familiar with the insurers famous slogan, but consumers might be surprised to find the breadth of products offered by the company. Allstate offers insurance products for auto, home and life insurance, through Allstate agencies, independent agencies and Allstate exclusive financial representatives, as well as additional investment accounts. Not only can you set up and access accounts via phone or online, but Allstate boasts local agents in every state.

Allstate offers customers a couple of innovative solutions. LifeTrek, a simple questionnaire, helps evaluate your life insurance needs and goals. This tool provides a personal coverage plan for your life insurance needs as well as financial resources for future needs, like retirement income or college funding.

TrueFit is a type of term life coverage that allows the policyholder to pay for the protection they need, when they needs it.

Products offered:

Term life
TrueFit
Permanent life
Whole life

Additional products offered:

Auto
Motorcycle
Home/Renters/Condo
Business
529 College Savings Plan
Annuities
Mutual funds
IRA
Accident & Disability
Critical Illness
Long-term care insurance

Contact information

Corporate Headquarters

2775 Sanders Rd,

Northbrook, IL 60062

(847) 402-5000

General correspondence

Allstate Insurance Company
P.O. Box 660598
Dallas, TX 75266-0598

General/claims: (800)255-7828