Ratings

Life best-life-company-ratings
Overall Rating info icon info icon
4.0 ratings
Customer Service
4.0 ratings
Value for Price
4.0 ratings
Website and Apps
4.0 ratings
% Who Would Recommend to a Friend
90%
AM Best Financial Strength Ratings info-icon info-icon May 01, 2021
A+

HOW WE WEIGH OUR SCORE

WHAT IS THIS RATING?

A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.

A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.

Reasons for Buying

Customers of Allstate originally decided to purchase from the company for these reasons:
  • 25% Reputation
  • 18% Saw TV commercial
  • 14% Saw online ad
  • 13% Financial strength rating
  • 11% Offered best price
  • 8% Recommended by friend or family member
  • 4% I had other insurance with this company
  • 4% The company website and mobile apps are easy to use and helpful
  • 2% Was the company my parents had

What kind of life insurance do you have?

Both
Permanent, including whole life
Term
Other

How much do you pay annually for your life insurance policy (per person if have more than one life policy in your household)

$500 - $749
13%
$3,500 - $3,999
10%
$1,250 - $1,499
10%
Less than $250
10%
$1,500 - $1,749
9%
$750 - $999
9%
$1,000 - $1,249
8%
$250 - $499
6%
$1,750 - $1,999
5%
$2,500 - $2,749
5%
$4,000 or more
5%
$2,000 - $2,249
4%
$2,250 - $2,499
3%
$3,000 - $3,249
2%
$2,750 - $2,999
1%
life
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Customer Complaint Ratio

info icon
( Allstate’s customer complaint ratio for Individual Life insurance is 2.16 )
2.16
0 1 3 10+
Lower number is better
0 to 1.00
1.01 to 3.00
3.01 and above

Best life insurance companies 2021: Allstate

You're in good hands with Allstate.

How Allstate stacks up

Allstate earned the number a Top 5 spot in our annual review of fifteen Best Life Insurance Companies. They got 4 out of 5-star ratings in price, customer service and website & apps.

When we asked Allstate customers if they would recommend the company to others, 90% said yes.

How likely to recommend?

  • 70%I would definitely recommend this company
  • 20%I would probably recommend this company
  • 8%Neutral
  • 2%I would probably not recommend this company
  • 0%I would not recommend this company

Ratings on Website & Apps

  • Completely satisfied / Outstanding website & apps that give me what I need and more 57%
  • Fairly satisfied / Fulfills my needs OK 26%
  • Average website and apps 9%
  • Unsatisfied / website and/or apps are not fulfilling my needs 4%
  • Very unsatisfied / digital offering is severely lacking 3%

How do you prefer to deal with insurer and policy?

  • In person 35%
  • Phone 24%
  • Email 15%
  • Interactive website 13%
  • Mobile App 13%

Allstate coverages

  • Term
  • Universal
  • Whole Life
  • Variable universal life insurance

With options:

  • Flexible length of term life insurance
  • Flexible payment plans
  • Option to convert term to permanent life insurance
  • Death benefit that pays like a monthly benefit
  • Some universal life insurance policies offer you the choice of how to receive your annual return: based on the markets or a set annual return rate
  • Earn excess credits with Whole Life Advantage policies

Allstate life insurance discounts

  • Multi-policy discount

About Allstate

Founded in 1931, Allstate was started as part of the Sears Roebuck and Company. It became a publicly-traded company in 1993, and it became a fully independent company in 1995.

Allstate's focus has always been on safety and consumer rights. It was part of the group that filed to have seatbelts mandatory. It also was involved in coming up with a rate classification system to allow safer drivers cheaper rates.

Today, Allstate provides insurance policies to nearly 16 million households.

What other types of insurance does Allstate offer?

  • Roadside
  • Business
  • Identity
  • Phone protection
  • Pet
  • Event
  • Landlord
  • Retirement and investments
  • Voluntary employee benefits
  • Home
  • Auto

Contact Allstate

Corporate Headquarters

2775 Sanders Rd,

Northbrook, IL 60062

(847) 402-5000

General correspondence

Allstate Insurance Company

P.O. Box 660598

Dallas, TX 75266-0598

General/claims: (800)255-7828

In which states is Allstate life insurance available?

States in which Allstate life insurance available
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Washington D.C.

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