Ratings

Life best-life-company-ratings
Overall Rating info icon info icon
Customer Service
Value for Price
Website and Apps
% Who Would Recommend to a Friend
91
AM Best Financial Strength Ratings info-icon info-icon November 08, 2020
A
HOW WE WEIGH OUR SCORE
WHAT IS THIS RATING?

A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.

A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.

Reasons for Buying

Customers of AAA Life Insurance originally decided to purchase from the company for these reasons:
22%
Reputation
18%
Saw TV commercial
17%
Saw online ad
13%
Offered best price
12%
Recommended by friend or family member
10%
Financial strength rating
5%
Was the company my parents had
1%
I had other insurance with this company
1%
The company website and mobile apps are easy to use and helpful

What kind of life insurance do you have?

Term
Permanent, including whole life
Both
Other

How much do you pay annually for your life insurance policy (per person if have more than one life policy in your household)

$250 - $499
15%
Less than $250
13%
$1,000 - $1,249
9%
$4,000 or more
9%
$750 - $999
8%
$1,750 - $1,999
6%
$2,000 - $2,249
6%
$500 - $749
6%
$1,250 - $1,499
5%
$1,500 - $1,749
5%
$2,250 - $2,499
4%
$2,500 - $2,749
3%
$3,000 - $3,249
3%
$3,250 - $3,499
3%
$3,500 - $3,999
3%
$2,750 - $2,999
2%
life
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Customer Complaint Ratio

info icon
Individual Life
1.24
0 1 3 10+ Good Poor Very Poor
Group Life
2.48
0 1 3 10+ Good Poor Very Poor
0 to 1.00
1.01 to 3.00
3.01 and above

Best life insurance companies 2021: AAA Life Insurance Company

Helping provide security along the road of life.

How AAA Life Insurance Company stacks up

AAA Life Insurance Company earned the number one spot in our annual review of fifteen Best Life Insurance Companies. They got 4 out of 5-star ratings in price, customer service and website & apps.

When we asked AAA Life Insurance Company customers if they would recommend the company to others, 91% said yes.

How likely to recommend?

I would definitely recommend this company
I would probably recommend this company
Neutral
I would probably not recommend this company
I would not recommend this company

Ratings on Website & Apps

Completely satisfied / Outstanding website & apps that give me what I need and more
55%
Fairly satisfied / Fulfills my needs OK
29%
Average website and apps
6%
Very unsatisfied / digital offering is severely lacking
4%
Unsatisfied / website and/or apps are not fulfilling my needs
4%

How do you prefer to deal with insurer and policy?

In person
36%
Phone
20%
Email
17%
Interactive website
16%
Mobile App
11%

AAA Life Insurance Company coverages

  • Term life insurance
  • Universal life insurance
  • Whole life insurance
  • Accident insurance

AAA Life Insurance Company Discounts

  • AAA membership discount

About AAA Life Insurance Company

As part of the American Automobile Association (AAA) family, AAA Life Insurance Company been serving customers for 50 years and has paid more than $3 billion in claims.

The company is headquartered in Livonia, Michigan and is known for its competitive term insurance rates and customer service. Its ExpressTerm Life online application can provide coverage in as little as 10 minutes if you qualify. Traditional term insurance policies are also available through agents.

Contact information

Corporate Headquarters

17900 North Laurel Park Dr.
 Livonia, MI 48152

Customer service/Claims:  888-422-7020

In which states is AAA Life Insurance life insurance available?

AL AK AZ AR CA CO CT DC DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY

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