Car Insurance What if the other driver’s car insurance company disputes the liability? By Insure.com's Editor | Updated on May 23, 2023 Why you should trust Insure.com Quality Verified At Insure.com, we are committed to providing honest and reliable information so that you can make the best financial decisions for you and your family. All of our content is written and reviewed by industry professionals and insurance experts. We maintain strict editorial independence from insurance companies to maintain editorial integrity, so our recommendations are unbiased and are based on a comprehensive list of criteria. If the other driver’s car insurance company disputes liability in a car accident where you believe you are not at fault, it’s important to handle the situation carefully to protect your claim. What to do if the other driver’s insurer disputes the liability? When the other driver’s car insurance company disputes liability, it can be frustrating and challenging. However, there are steps you can take to protect your claim. Dispute the findings of the insurance company You can appeal with the insurance company to request a reexamination of your case. This can help provide additional evidence and arguments to support your claim. File a personal injury claim If an insurance company denies your claim because they think you are at fault, you should hire a lawyer to file a case that disputes your involvement in the car accident. You may be asked to file a statement adding your side of the story with the insurance adjuster reviewing your case. Seek legal advice If the other driver’s insurance company is disputing liability, it may be necessary to consult with an attorney who specializes in personal injury or auto accident cases. They can guide you on how to proceed and negotiate on your behalf. Keep records Maintain a record of all communications with the other driver’s insurance company, including dates, times, and the names of the individuals you spoke with. This can be useful if you need to provide evidence of your interactions. Be patient Insurance claims can take time to resolve, especially if liability is disputed. It may require negotiation, mediation, or even a lawsuit in some cases. Patience and persistence are essential in pursuing a fair settlement. Follow your attorney’s advice If you hire an attorney, follow their guidance and recommendations closely. They will work to protect your interests and help you navigate the complex legal process. Final thoughts You should immediately contact the insurance company if the fault has been wrongly attributed to you. This is certainly something you could handle yourself, but it is often better to have an attorney take this step for you. In case you missed it Best Car Insurance Companies of 2023 Car insurance rates by state: The most expensive and cheapest states for car ins... What is Full Coverage Car Insurance? A complete guide to car insurance costs for seniors A complete guide to adding a teenager to your car insurance policy What to do after a car accident that’s not your fault Total warfare: What to do when your auto insurer totals your car Car insurance claims: Who gets the claims check? Buying and insuring a used car: Most and least expensive models to insure in 202... The Best Car Insurance for Bad Credit of 2021 The best car insurance companies for speeding tickets Car insurance after a DUI Guide to Car Insurance Discounts Proper insurance coverage for college-bound children How to read (and actually understand!) your auto insurance policy Car Insurance Companies New driver insurance grace period: What you need to know How much do insurance agents make Autonomous cars: 5 delightful and 5 distressing things Busted! Part 1: How insurance companies spot bogus claims Insurance options for rideshare drivers 10 things that are illegal but shouldn’t be 1/1 Get instant quotes now ! Please enter valid zip Get Quotes